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Fire & Water - Cleanup & Restoration

Archived Blog Posts

If You Think You Have Mold, Don’t Clean It Yourself!

2/2/2022 (Permalink)

mold wall See something like this growing in your home or business? Don't mess with it - give us a call instead!

We often get calls from homeowners who’ve tried treating a mold problem with a store-bought spray or with bleach, only to have the mold return. What they don’t realize is that they’ve spread potentially dangerous mold spores inside their home and used a cleaner that isn’t meant for the type of material where the mold is growing. The result is a situation much worse than if they had called us first. 

It’s Best Not to Mess With Mold

If you think you have mold, the best thing you can do is leave it alone and call us to come take a look. We’ll be there right away. If it’s not mold, which is sometimes the case, we’ll let you know, and we won’t charge you anything for the visit. It’s a courtesy our customers really appreciate. 

If we do suspect you have mold, then we’ll help you get mold sampling and testing to determine if the mold is toxic or a garden-variety type that presents low health risk. Depending on the results, we’ll put together a mold remediation plan and cost estimate for you to consider.

We’re Certified to Safely Remove Mold

Once a customer approves the plan and estimate, we get straight to work. We’re certified to remediate mold from homes and commercial businesses in the safest way possible. If the mold is toxic, we seal off contaminated areas from the rest of your house or business, so spores do not spread. Using special HEPA vacuums and air scrubbers, we clean and disinfect the entire area. We carefully remove affected materials, dispose of them properly and replace damaged areas with new materials, restoring your home or business back to its previous condition. When we get done, it's "Like it never even happened.”

Call SERVPRO of South Pasadena Before You Touch That Mold

All it takes is a quick phone call to save yourself from possible health risks and spreading more mold in your home or business. We deal with mold all the time and are well-trained to handle it, so you can trust us to do the work right. Because we’re a local business, we can be there quickly to give you an evaluation and recommendations for moving forward. Call (713) 472-4162 anytime, day or night. 

The Best Ways to Eliminate Smoke in Your Fire Damaged Home

2/1/2022 (Permalink)

House fire Have Questions? Call Us Today – (713) 472-4162

Removing Smoke Odors from Your Home After Fire Damage Requires Expertise

Fires are one of the worst accidents that can occur in a home. They not only ruin household items and structural materials irreversibly and quickly but also result in several additional hazards. Examples include water damage resulting from fire-extinguishing efforts, unpleasant odors, and soot damage.

It can take hours of cleaning to restore your home. You need to deal with the repulsive smoke odor that lingers after a fire accident. Eliminating the smoke odor is daunting because the smoke particles embed in different porous materials like clothing, draperies, upholstered furniture, and carpeting. Some steps to you can take to deal with the smoke scents include:

Remove all items affected by the smoke scent

You can wash things like drapes, carpets, clothes, and bed covers to remove the smoke smell. Before you clean them, take them out or at least separate them from other items.

Air out your home

Open the windows and place fans in your home for a few hours. The ventilation process helps blow away most smoke particles lingering inside your home. You can set the fans near open spaces, so they draw in the fresh air more efficiently.

Removing stubborn smoke odors requires effort and specialized equipment. It is not always possible to identify what is causing the smell or which deodorization method can counteract a particular source of the scent. Therefore, we often use multiple procedures that involve different professional products and equipment to remove unpleasant odors.

Our technicians can use deodorant granules or pellets to eliminate the scents. These products work by absorbing odors. Their main active ingredient is a material referred to as fuller’s earth, and it acts as a sponge to absorb and hold the smells. We can apply them to a specific area or the whole house. Some equipment we can use to remove smoke odors include:

  • Low Volume (ULV) misters
  • Hydroxyl generators
  • Air scrubbers
  • Photocatalytic oxidizers
  • Injection Devices

Our SERVPRO Technicians can also ensure effective restoration of your home by eliminating the troubling reminders of smoke, soot and odor damage from at-risk items like tile, chrome, aluminum, brass, porcelain, upholstery, fabrics and carpets.

If your home has lingering smoke odors after a fire, give SERVPRO of South Pasadena a call at (713) 472-4162 for more information. Our team is professionally trained and can help you neutralize the odor to make it “Like it never even happened.”

Will Your Insurance Cover Mold Damages to your home?

2/1/2022 (Permalink)

Moldy wall SERVPRO of South Pasadena is Here to Help with mold damage found in your home or business. Call us today at (713) 472-4162.

Understanding Mold damage and Insurance

Fungus growth is typical in Houston and mold damage can interrupt your business. Will your commercial insurance cover the expense? The answer depends on your policy and the circumstances.

Understand Commercial Mold Insurance Basics

There are several different types of insurance that business owners should carry in case of mold damage. Each is applicable in various circumstances:

• Liability – Might cover another’s mold remediation expenses if you are at fault
• Property Damage – Pays to repair mold damages to your property
• Worker’s Compensation – Covers the costs of mold-related illnesses for employees


Mold coverage and claims are tricky. Fungus growth is a naturally occurring phenomenon. Insurance providers have become reluctant to cover claims related to mold infestations in situations when claimants ignored their responsibility to perform proper maintenance and repairs.

Check Your Policy

If your policy dates back far enough, you may already have adequate insurance, but it is possible your insurance company added mold damage to the list of exclusions. Additional mold insurance may be required.

If you do carry mold insurance, you still have a responsibility to care for the property and keep it maintained. Insurance providers do not want to pay for unnecessary repairs. Failure to have your location inspected regularly or refusal to repair known leaks in the plumbing may disqualify a claim.

Know the Differences in Claims

If you have discovered excessive fungus growth around your place of business, you may file a primary claim. Essentially, you seek costs for yourself directly related to your situation. An adjuster looks at the case, and your insurance company determines if the claim has merit.

In some instances, you may need to file a third-party liability claim. If you are a landlord or are responsible for a property in some way, tenants may sue for damages related to mold. Your insurance policy could cover some of the costs of your legal expenses or pay mold related expenses for your clients.

Get Your Business Inspected

Regular inspections identify mold, point out trouble spots, and keep your insurance policy in good standing. A professional mold remediation company helps you maintain your property and reduces the risk of infestation.

SERVPRO of South Pasadena is Here to Help with mold damage found in your home or business. Call us today at (713) 472-4162.

Commercial Services

1/27/2022 (Permalink)

Commercial Cleaning SERVPRO of South Pasadena understands the stress and worry that comes with a fire or water damage.

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. We have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

Related Commercial Services

SERVPRO of South Pasadena also assists with detailed cleaning!  Our estimators come to you to provide you with a FREE cleaning estimate.  Cleaning services include carpet & upholstery cleaning, duct cleaning, and drapery cleaning.  Our professionals can also provide you with a detailed cleaning estimate for restaurants, local business offices, schools, and libraries.  Call Kimberly Robb today at 281-520-8197 to schedule your FREE onsite estimate!  

About SERVPRO of South Pasadena

SERVPRO of South Pasadena specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew!

The Basics of Smoke Odor Remediation

1/27/2022 (Permalink)

Dryer fire Since we are locally owned and operated, we are prepared and are able to respond quickly.

House fires often cause a significant amount of residual smoke odor. While smoke cleaning products advertise odor removal, most fires will require the expertise of a remediation company. Odor remediation typically comprises a four-step process.

  1. Remove damaged items
  2. Clean
  3. Run equipment
  4. Seal materials

4 Steps For Smoke Odor Remediation


1. Remove Damaged Items

To get an actual idea of the level of odor in your home, a remediation crew will want to remove any visible smoke damage, including damaged items that may hold odor. The salvageable items removed from your house will undergo cleaning separate from the property. You can find several local cleaners who specialize in smoke-damaged materials.


2. Clean

With all loose items and debris out of your home, the remediation crew will begin the smoke cleaning process. The physical cleaning may involve disinfectants, detergents, and other materials to scrub and remove the remaining soot. However, the company may spend a significant amount of time vacuuming the space to ensure they do not make matters worse.

3. Run Equipment

The mitigation crew may use a variety of equipment to help reduce the odors in the air. For example, air filtration devices, thermal foggers, and ozone machines are standard tools used in odor removal. The team may also need to use shop vacs, water pumps, and dehumidifiers to remove excess water and dry the house from fire hose exposure.


4. Seal Materials

Many remediation companies may suggest sealing porous materials, like wood floors, to trap the odor rather than replacing the material. While replacement is the best way to remove odor, it is not the most cost-effective solution, especially when the structure and appearance of the material remain intact.

Many homeowners try DIY smoke cleaning to save a few bucks, but when dealing with the aftermath of a significant fire, DIY methods are not the most workable solutions. 

SERVPRO of South Pasadena has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition.

Have Questions? Call Us Today – (713) 472-4162

EMERGENCY WATER DAMAGE TIPS

1/25/2022 (Permalink)

EMERGENCY DOs AND DON’Ts As a locally owned and operated business we are in your areas, and can respond immediately to your property damage emergency.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards. 
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner. 
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Was Your Business Smoke-Damaged?

1/24/2022 (Permalink)

Commercial fire damage We respond to commercial fire damage emergencies 24-hours a day.

Commercial businesses rely on us to remove smoke odor.

SERVPRO® of South Pasadena invests heavily in specialized equipment to efficiently restore smoke damage in properties like yours. Depending on the type of fuel burned and the severity of the smoke damage, we may use one or a combination of the following types of equipment:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber or a high-efficiency particulate air filter (HEPA) air purifier is useful for capturing larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

This is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After people evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator relies on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor.

Call Us!

When you need fire damage restoration services for your business or home, SERVPRO® of South Pasadena is Here to Help. ® Call us at (713) 472-4162!

Franchises are Independently Owned and Operated.

Electrical Fire in Your Home?

1/24/2022 (Permalink)

Home on Fire We restore fire damage.

SERVPRO® of South Pasadenahas been restoring fire damage for homeowners and businesses for over twenty years. Here are someelectrical safety tipsfrom the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician
  • Only use one heat-producing appliance plugged into a receptacle outlet at a time
  • Major appliances should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Arc-fault circuit interrupters (AFCIs) shut off electricity when a dangerous condition occurs. Consider having them installed in your home.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages, and basements. All outdoor receptacles should be GFCI protected.
  • Test AFCIs and GFCIs once a month according to the manufacturer’s recommendations.
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets, so you don’t have to use extension cords.

Call Us!

When you needfire restoration servicesfor your home or business, SERVPRO® of South PasadenaisHere to Help. ®Call us at(713) 472-4162. We’ll clean and restore your fire damage, “Like it never even happened.”

Franchises areIndependently Owned and Operated.

Restoring Your Commercial Property After A Water Damage Event

1/14/2022 (Permalink)

Commercial water damage SERVPRO of S. Pasadena was called in to clean up the aftermath! The owner was thrilled with our service.

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of S. Pasadena

It's easy to schedule service for your home or business. Just call us at (713) 472-4162.

Newsletter & Contest!

12/30/2021 (Permalink)

winner Win a $25 Amazon gift card.

The Restoration Report

**Win a $25 Amazon Gift Card**

Check it out!

https://conta.cc/3zbxth0

WIN A $25 AMAZON GIFT CARD

  1. Complete the PUZZLE form.
  2. Email or fax the completed form to: Kimberly@SERVPROpearland.com or fax 281-412-6212
  3. You will be automatically entered into a drawing to win a $25 Amazon gift card.

 **Drawing will be held on Jan. 7th**

PRINT THE PUZZLE!   

As your local SERVPRO Sales Manager I am excited to work with you. We offer competitive bids and also have a construction side to our business. Please have your staff and customers call me directly 24/7 at 281-520-8197.   Why SERVPRO? Residential & Commercial Services: 

After the Fire....

12/29/2021 (Permalink)

home fire You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis.

There are several problems that a fire in your home or business leaves behind even after the immediate danger has passed. It is often the case that a thorough cleaning of walls, ceilings, carpeting, woodwork, and flooring will need to be professionally done. There are also several steps that can be taken in order to prevent further damage until SERVPRO of South Pasadena arrives on the scene. The chances of an effective restoration will be boosted by reducing damage by following a few tips:

  • Try to keep movement in the home to a minimum. Soot can become ingrained in the upholstery or carpeting from repeated movement in the home.
  • Use old towels or linens to cover up high traffic carpeted areas and upholstery.
  • If the power is off, empty the refrigerator and freezer of all contents and prop open the door to help prevent unpleasant smells.
  • Be mindful of what you are touching. Your hands can become soiled with soot and that can be transferred to other items in the home.
  • If you can immediately wipe all the soot off sink faucets and metal window molding, then coat with petroleum jelly to prevent the soot from pitting the metal surfaces.

Following just a few of these steps can be a game changer in the restorability of your home and personal items. SERVPRO of South Pasadena is here to help you through a catastrophe that is a fire loss. If you suffer a fire or smoke damage, remember we are your fire restoration experts backed by years of experience and a team of knowledgeable individuals.

We Are Certified Experts!

12/29/2021 (Permalink)

IICRC We are able to detect moisture without damaging any walls or ceilings with our state of the art infrared cameras and moisture detection meters.

SERVPRO® of South Pasadena has been an IICRC certified firm for the past several years. And for nearly five decades, The Institution of Inspection, Cleaning, and Restoration Certification stands at the forefront teaching trailblazing knowledge required to tackle complex jobs and return normalcy from chaotic environments. They provide the most comprehensive and advanced technical information in the industry. They allow companies like SERVPRO of South Pasadena to advance their education and stay ahead of the competition with several IICRC certification options:

  • Applied Structural Drying Technician (ASD) is a course designed to teach the effective, efficient, and timely drying of water-damaged structures and contents. It uses comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
  • Carpet Cleaning Technician (CCT) is a course to teach the art and science of carpet cleaning to professional service providers, as well as others in the related industry. Emphasis is placed on the following: practical application, identifying fiber, carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology. This course also covers pre-inspection, basic cleaning chemicals and equipment, and proper cleaning technique.
  • Commercial Drying Specialist (CDS) is a course to teach damage inspection and evaluation, workflow management, and process administration. The course also teaches the technical methods of effective and timely drying.
  • Fire and Smoke Restoration Technician (FSRT) is a course with a concentration on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with practical approach to managing the job site. These concepts will then teach the students how pricing of the job is created.
  • Trauma and Crime Scene Technician (TCST) is a course designed to review the process for inspecting and investigating crime and trauma scenes. This may involve blood and other potentially infectious material. The course will focus on the procedures to follow as well as the precautions that must be taken in such an environment.
  • Water Damage Restoration Technician (WRT) is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, effects, and techniques for drying of structures. This course gives the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

If your home or business is faced with a disaster such as a flood or fire, we are the certified experts who have been properly trained to know exactly what to do. Let SERVPRO of South Pasadena apply quality solutions to any type of damage you experienced. We are the 24-hour emergency service and can quickly respond whenever the service is needed. To contact our office for service or any questions call (713) 472-4162.

Flood Damage Overview

12/10/2021 (Permalink)

Flooded room If your home experiences any flooding or another water issue, SERVPRO of South Pasadena is here to dry, clean and repair any damage.

Ways Flooding Can Damage Homes

Foundational Damage. When a flood saturates the soil the home’s foundation is built on, parts of it can become raised. This can lead to cracks in the foundation, as well as sealing problems with door and window frames throughout the home.

Drywall Damage and Mold. The waterlogged drywall can become weak and begin to fall apart, but that is not the only issue. Drywall can allow mold to grow underneath it, infiltrating the structure of the home and requiring replacement of any ceilings or walls that were affected.

Insulation Saturation. While certain types of insulation do not absorb moisture, most types can easily become soaked through and require replacement due to the high rate of mold growth they can cause.

Temporary Frame Swelling. The good news about a house’s frame is that it is typically constructed of solid lumber, meaning any swelling will be temporary. While mold precautions should certainly be taken to prevent an outbreak, most frames will remain structurally sound after a flood.

Appliance Ruining. Ovens and refrigerators contain insulation and almost always require replacement following a flood. That being said, other types may be able to be salvaged, but they must be inspected by an expert to be certified as safe before using.

Furniture Damage. Upholstered furniture can absorb a surprising amount of water, making it susceptible to water damage and mold growth. Furniture made of wood, glass pieces, and other miscellaneous materials should be cleaned thoroughly but should be OK for use.

If your home has been affected by a flood, we’ll be here to help you! Give us a call 247 to learn about our certified flood restoration process.

GET HELP

24 HOUR SERVICE

(713) 472-4162

Sound the Alarms

12/10/2021 (Permalink)

smoke alarm Practicing the prevention of fires, and keeping batteries in your alarm is important, however, if you do experience a loss contact SERVPRO.

Have you tested your fire alarms lately? According to the Red Cross, you could have as few as only TWO MINUTES to escape safely from your house after a fire begins. 

This is why testing your fire alarms should be a part of your home maintenance routine! These alarms in your home make sure that you get alerted as soon as possible that a fire has started. 

The next item on the list is having a planned fire escape route. BUT, having it isn't enough- you need to have practiced this route with your family ahead of time. Check out this free worksheet from the Red Cross to help you as you plan for your home!

Two minutes is quick, but disaster strikes in the blink of an eye. Make sure that your family and your home are ready. Once your family is safe, you can call in the professionals to handle your home.

SERVPRO of South Pasadena is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today!

Office (713) 472-4162

Kimberly Robb, Manager (281) 520-8197

24 Hour Emergency Water Damage Service

12/7/2021 (Permalink)

Busted pipe SERVPRO of South Pasadena is committed to providing the best services to homeowners and business owners in Houston.

SERVPRO of South Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help Call Today - (713) 472-4162 or Kimberly Robb at (281) 520-8197

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it's the cornerstone of our business. 

What to Expect 

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur? 
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Restoring your Commercial Property after a Water damage Event

12/6/2021 (Permalink)

Water Let US Help YOU!

Flooding and water events affecting commercial properties are often complex with numerous issues that require a knowledgeable, quick, and flexible response.  Whether we are dealing with a relatively small water cleanup or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

About SERVPRO of South Pasadena

SERVPRO of South Pasadena understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

  • Our History
    Since 2001, SERVPRO of South Pasadena has been helping the people of Houston and neighboring communities.
  • Committed to Our Community
    Owners Pat & Tammy Munoz and our leadership team grew up and raised their families in this community. We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of Houston that help make our community great. We help organizations such as The American Red Cross and Harris County Sherriff's Department and are dedicated to partnering with Toys for Tots and the Pearland Neighborhood Center.

If you find your business in need of water or fire restoration, please call the professionals at SERVPRO of South Pasadena.

Why Can’t Mold Get Cleaned with DIY Methods?

12/3/2021 (Permalink)

Moldy environment Mold damage can be exhausting to even think about, much less tackle on your own. Call SERVPRO of South Pasadena today.

If You Suspect Mold, Professional Mold Remediation Ensures Safety and Thorough Cleaning of Your Home or Office.

Although you may have some products and cleaning implements to handle specific tasks, special care is paramount when it comes to mold and mildew. Mold growth brings the potential for harmful health effects, so calling in skilled mold remediation technicians is the best way to safely and efficiently get the job done.

Why is SERVPRO the Best Team for the Job?

When it comes to mold remediation, you need to know that mold spores rapidly spread when disturbed. This allows them to travel fast to other areas of your home. SERVPRO follows detailed guidelines for handling all mold projects, and we always have the right personal protective equipment (PPE) to ensure safety, such as:

  • Full-body covering suits
  • Disposable shoe and hair coverings
  • Protective gloves
  • Safety goggles
  • Air-purifying respirators

Why is Our Equipment Superior?

We have access to the best tools and equipment in the restoration industry. When called for mold cleanup, our Green Fleet comes fully-equipped with:

  • Moisture probes, moisture meters, thermal imaging cameras, and thermal hygrometers allow us to locate all hidden moisture areas.
  • Fans, portable heaters, air movers, and dehumidifiers will enable us to regulate drying and relative humidity within your structure.
  • HEPA filtration, which pulls mold spores out of the air, keeping them from recirculating throughout your interior.
  • Blasting technology that allows us to address mold colonies in attics, crawl spaces, and basements.
  • Odor-eater pellets, fogging machines, and air scrubbers, which help us to eliminate musty odors.

SERVPRO is the best team to have by your side when you have areas of troublesome mold. Once we finish with the project, your space is Certified: SERVPRO Cleaned to give you added peace of mind.

Call SERVPRO of South Pasadena whenever you need a team for prompt, reliable, and efficient mold remediation. You can reach our staff 24/7 by calling (713) 472-4162.

Waterborne Dangers

11/19/2021 (Permalink)

Flooded area Waterborne Dangers

Waterborne Dangers in Commercial Properties

Standing water is an ideal place for microorganisms, like bacteria, and viruses, to breed. The chances of standing water becoming a breeding ground increases when the water damage contains toxins and sewage. Even if the floodwater comes from a clean source, the microorganisms that breed.

Dampness is another risk worthy of concern. The dampness of household items, furnishings, and even the building can create an environment that encourages the growth of mold, dust mites, microorganisms, and cockroaches.

Why Cleanup After a Flood is Important

Cleaning up after a flood or water damage should be a priority. The cleanup process should also be handled with care. Any items that get cleaned must be cleaned properly. Throw away anything that cannot get cleaned or is damaged beyond repair.

Excess moisture after a flood or water damage negatively impacts indoor air quality. Because of this, flooded areas need thorough cleaning as soon as possible. Here are a few of the problems caused by moisture:

The environment becomes perfect for the reproduction and growth of microorganisms that cause health effects.
Long-term exposure to humidity is ideal for the population of dust mites.
Anyone involved with cleaning up after a flood or water damage should wear proper attire that includes masks and gloves. Coming into contact with many of these contaminants can cause illness.

The Cleanup Process

No one enjoys cleaning up after a flood or water damage, but its importance cannot be overestimated. The health of everyone who lives in the home may be affected. Depending on the severity of the water damage, the cleaning process can be an arduous task. Here are the necessary steps that need to be taken.

  1. Find the source of the leak and stop it.
  2. Figure out who could get affected
  3. Determine the extent of the problem
  4. Formulate a cleanup plan

The plan needs to involve removing water-damaged items and furniture while protecting those involved in the cleanup process. Any items that can be salvaged should be cleaned. Those that cannot be cleaned should get thrown away. Any items that sat in water for 24 to 48 hours needs to get thrown away. Once everything is clean, do a final check to assess the thoroughness of the task. Throughout the process, make sure everyone involved is wearing protective gear.

It is important to not rely solely on air purification devices to get the job done. Proper cleaning and throwing away damaged items from water damage is the only way to clean after a flood.

We are available 24 hours/7 days a week and are ready to restore your home or commercial structure caused by:

  • Water Damage
  • Fire Damage
  • Disaster, storm, and flood damage
  • Mold Damage

Call Us Today – (713) 472-4162

Prepare Your Business For Storm Season

11/8/2021 (Permalink)

Be Ready SERVPRO - Be ready for whatever happens!

Partner with SERVPRO to Develop Your Personalized Emergency READY Profile (ERP) and Prepare for a Fast Response to Flood Damage

Although storm season is a yearly certainty, merely knowing the damaging heavy rainfall and winds are possible does not limit the effect of a storm that strikes close to you. Devastating damage can still threaten closure and loss of business. No restoration company can stop a tropical storm from causing structural damage and flooding, but our forward-thinking mitigation and remediation experts can assess your property’s vulnerabilities and put together a blueprint of the most effective way our restoration crews can respond to get you back to business fast and make it "Like it never even happened."®

How Does the Emergency Ready Profile and Plan (ERP) Work?

Put yourself in control of your business’ flooding damage by taking proactive action. Invite our trained and experienced project managers to come and assess your structural layout so we can create a plan that you can use to assist against potential flooding damage in two distinct ways:

We look for ways your current operation can be reconfigured to limit the effects of flood damage:

• Storing documents off-site or in water-proof containers
• Converting records to a digital form
• Raising equipment off of the floor
• Protecting inventory by choosing safer spaces for storage in your building, containment, or periodic off-site storage

We familiarize ourselves with your layout and ways of operating, and identify the likely path of flood waters entering and the best operational path towards mitigation:

• Label utility shut-offs


• Note recesses and building cavities that could trap water


• Develop a response plan with your input

• Clarify that SERVPRO of South Pasadena is your preferred restoration company

• Define the reconstruction costs associated with different levels of damage, so you can plan ahead of disasters and have response funds in place for quick mitigation and restoration


• Provide contact information for vendors and contractors who developed your space and systems


• Designate individuals whom you authorize to act on your behalf if you are unavailable during the crisis

Work with SERVPRO of South Pasadena to create a comprehensive ERP and ride out this storm season, knowing you are well-prepared for any disaster. Call (713) 472-4162 now to schedule your no-obligation assessment.

24 Hour Emergency Water Damage Service

11/8/2021 (Permalink)

24/7/365 SERVPRO of South Pasadena provides 24 hour fire and water damage restoration services.

SERVPRO of South Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (713) 472-4162

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pasadena has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

BUSINESSES LARGE AND SMALL TRUST SERVPRO’s EXPERIENCE BY BECOMING Certified: SERVPRO Cleaned

10/8/2021 (Permalink)

COVID Cleaning We have the expertise and equipment to properly restore your property.

If you’re a business owner, you know how important it is at this time to have confidence that you’re operating in the cleanest, safest environment possible. That’s why many businesses are calling on SERVPRO to help them in the deep cleaning of their spaces so that employees and customers alike feel good about coming in.

SERVPRO has helped businesses of all sizes and across many industries that have put their trust in SERVPRO’s more than 50 years of experience in cleanup and restoration by becoming Certified: SERVPRO Cleaned.

Call Kimberly at 281-520-8197 or email Kimberly@SERVPROpearland.com to see how we can help clean your home or business.

Do You Have Water Damage?

9/17/2021 (Permalink)

Water If you are looking for a local company that is always ready to help, we are here for you.

Save Your Data From Water Damage With The Assistance of SERVPRO!

In the digital age, your personal data is more important than ever, however, it is also extremely fragile. Water damage can corrupt the data stored on your precious electronics and electronic media. Your paper files, too, are at risk of being completely destroyed by water. Books and documents can be rendered unreadable if left in water for too long. If you have electronics and documents at risk of being lost, then call the professionals at SERVPRO to get on the path to data preservation.

Whether it is paper, electronics, or electronic media, we are experienced in a variety of techniques for saving your property. However, not all types of media were created equal, and some are more difficult than others to save. Paper documents and books are often the most difficult type of media to preserve in the case of water damage. They must be completely frozen and dried through sublimation, where the water affecting the paper is turned from ice into gas.

It should be noted that non-SERVPRO specialty electronics cleaning/repairs services will likely be needed in addition to the services SERVPRO can provide.

We know that your data is important. If your personal data is at risk of being ruined by water damage, then call SERVPRO of South Pasadena at (713) 472-4162

A New Standard of Clean

8/17/2021 (Permalink)

School cleaning As our communities get back to business, we all have a new sense of what it means to be clean.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever we are here to help.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO Professionals to bring a higher standard of clean to the places we gather.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Call us today to schedule your cleaning.
(281) 520-8197 Kimberly Robb 

Do You Need Our Help?

8/17/2021 (Permalink)

Flooded room Have you experienced water in places in your home or office that it is not supposed to be?

Need Emergency Service?

Call Us 24/7

Water Damage Timeline-Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.

• Water is absorbed into walls, floors, upholstery, and belongings.

• Furniture finishes may bleed, causing permanent staining on carpets.

• Photographs, books, and other paper goods start to swell and warp.

Call Us Today – (713) 472-4162

Related Water Services

 If any disaster strikes, SERVPRO of South Pasadena is here to help with any of your remediation and restoration needs.  

SERVPRO Cleans and Disinfects Properties after a Sewage Blockage

8/13/2021 (Permalink)

Toilet overflow Why Call in SERVPRO for a Blockage ? --Because Your Property Will Be Safe and Sanitary

Your home can get threatened very quickly and with little warning. Hazardous conditions like sewage backing up into the house can present an immediate health risk to the occupants of the house but also require urgent attention to keep the situation from getting worse. Our team has the experience and availability to provide fast responses to emergencies like these with the training in biohazard cleanup to make a difference quickly.

Sewage backup cleanup for your home is critical as the situation continues to get worse without the appropriate intervention of trained professionals like ours with the tools to assess the situation and clean up the mess. As a homeowner, your concerns are the cleanliness of the affected surfaces and materials after an incident like this, but our SERVPRO team has advanced technology, equipment, and training to thoroughly clean, disinfect, deodorize, and restore affected areas of the property.

There are often contaminants, bacteria, and other hazards present in raw sewage backing up into your home. Whether from a septic tank or a city sewer line, pathogens are always present in this black water. Our technicians have unique training in biohazard cleanup to utilize the appropriate personal protective equipment and use the right tools to clean up the area quickly. Affected materials exposed to the contaminated water must often get removed and later replaced with new materials. The framework of the affected areas must get thoroughly dried to ensure that no moisture persists. With present bacteria likely in the lingering moisture, mold growth or potential health effects could result from inadequately dried materials.

Our SERVPRO team has deodorization equipment like our thermal foggers to help remove the nasty odor left behind by the sewage backup. While many of the exposed soft materials have gotten removed from the area, those that remain can also get deodorized with the use of this thermal fogging equipment.

Sewage is nothing that a homeowner should attempt to remove or handle on their own. Give our experienced SERVPRO biohazard team a call right away to help you resolve this emergency at (713) 472-4162.

Pack-Outs for Soot-Damaged Items

7/14/2021 (Permalink)

Pack-out boxes Pack-out boxes with contents ready to be cleaned at our local warehouse.

After dealing with clean up and recovery from a fire in a business or home, the last thing one wants to handle is cleaning every soot-damaged item in the building.  One of our many services for fire damage and restoration is our Pack Out service. 

This can involve carefully

  • Packing soot-damaged items
  • Transporting them to our warehouse for storage and cleaning
  • Attentive restoration using high-tech methods, such as our Ultrasonic machine.
  • Wrapping restored items in paper or bubble wrap
  • Re-boxing them for delivery to the owner….Voila’!!

Our ultimate goal is to restore items to pre loss condition.  However, not everything is able to be fully restored after being damaged by fire. In which case replacement is recommended.  

For information about our fire-damage restoration process click here

SERVPRO of Friendswood/Pearland is locally owned and operated, and is a “trusted leader in the restoration industry”.  We are available for Emergency Service 24/7. 

Call Kimberly Robb at 281-520-8197.

Office 291-412-6211.

BUSINESSES LARGE AND SMALL TRUST SERVPRO’s EXPERIENCE BY BECOMING Certified: SERVPRO Cleaned

7/1/2021 (Permalink)

Company photo of COVID cleaning In the continuing fight against the COVID-19 virus, it’s important to know where to get a deep cleaning in the event of an outbreak.

If you’re a business owner, you know how important it is at this time to have confidence that you’re operating in the cleanest, safest environment possible. That’s why many businesses are calling on SERVPRO to help them in the deep cleaning of their spaces so that employees and customers alike feel good about coming in.

Join SERVPRO Chief Marketing Officer Mike Stahl in the following video series as he explains how SERVPRO has helped businesses of all sizes and across many industries that have put their trust in SERVPRO’s more than 50 years of experience in cleanup and restoration by becoming Certified: SERVPRO Cleaned.

If you’re interested in a free quote for your business, call Kimberly Robb at 281-520-8197 for a FREE estimate.

Is your phone making you sick? How to disinfect your cellphone from germs.

7/1/2021 (Permalink)

Cell phone Keeping your phone clean is just like cleaning almost any high-touch surface.

For many of us, cell phones are like extensions of our own hands. From texting to talking, and surfing to shopping, our devices allow us to do almost anything from pretty much anywhere. And since that has become the norm, our phones have become really dirty. The good news is that it’s simple to disinfect germs from your device. So, the next time you check your email at the dinner table or pass it to your kids to keep them entertained for a few minutes, think about the last time you cleaned your phone. It could make a big difference.

How to safely disinfect your phone from germs (SERVPRO.com)

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. COVID-19 has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned Program

Call Kimberly at 281-520-8197 or email Kimberly@SERVPROpearland.com to see how we can help clean your home or business.

Be Ready!

7/1/2021 (Permalink)

ERP App Pre-planning can serve as an insurance policy aimed at peace of mind.

Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency. Ready Plan | SERVPRO Ready Plan 

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.

What to do Before, During, and After a Power Outage

6/30/2021 (Permalink)

Candle Stay safe this season by following these tips to know what to do before, during, and after a power outage!

We’re more vulnerable to power outages this time of year because of new growth and leaves that are still on the trees, which can pull branches down. Ready, a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage.

Before

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternate charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.

Storm Damage?

6/17/2021 (Permalink)

Flood damage with logo We respond to storm damage emergencies 24-hours a day.
Flooding in the Houston area?

Flood Factor is a great resource for finding out the probability of flooding where you live. It is a free online tool created by the nonprofit First Street Foundation. It makes it easy for Americans to find their property’s risk of flooding and to understand how flood risks are changing because of a changing environment. According to Flood Factor, Pearland properties have a 31% risk of flood exposure.  Houston sits at 34%.

SERVPRO® of South Pasadena has been helping the Houston and surrounding communities mitigate flood damage for years, and we know that our fast response time helps to minimize the damage and cost of repairs in many cases. Here are some storm and water damage safety tips from our website:

Safety First:

  • Stop the source of water damage; call a plumber/or wait for the storm to end
  • Turn off the electricity
  • If it is not safe to stay in the house, evacuate everyone, including pets
  • Have all your relevant documents in one safe, dry place
  • If you have homeowner’s insurance, start the claims process
  • Document everything with photos, and wear protective gear
  • If you are a tenant, reach out to your landlord or property manager

Call Us Today!

When your home or business experiences flooding, SERVPRO® of South Pasadena  is Here to Help. ® Call us today at (713) 472-4162. We’ll clean and restore your storm damage, “Like it never even happened.”

SERVPRO of South Pasadena is Independently Owned and Operated.

Do You Need Flood Insurance?

6/1/2021 (Permalink)

Servpro Logo SERVPRO of South Pasadena will be ready to take care of you when the next storm hits.

SERVPRO of South Pasadena will be ready to take care of you when the next storm hits.

After Hurricane Harvey, thousands of people were sent into a financial panic. Most people did not have flood insurance because their house was not located in what is considered a flood zone. Thanks to FEMA, the Federal Emergency Management Agency, many of these families were able to begin the recovery process. But what now? What does this once every hundred years storm mean for your insurance? You will be surprised. 

New Flood Zones

Did the Harvey floodwaters cause over $5,000 in damage to your home? If they did, congratulations, you are now in what is considered to be a flood zone. Even if you have never flooded before this one event was all the insurance companies needed to raise their rates for flood insurance in your area. While it is possible and likely Houston will never experience another Harvey, we can not predict how the rivers and flood zones will change. Hence, causing the caution for all the rise in insurance.

Do You Need Flood Insurance?

There is no easy answer to that question. If you are in a flood zone, many communities will require you to have it. Here at SERVPRO of South Pasadena, we say "You can never have too much insurance. Better safe than sorry." Our recommendation is if you are along the coast or in a flood zone including those formulated after Harvey, purchase flood insurance. If you are outside of a flood zone speak with your agent to calculate the risk and consider putting together an emergency storm fund. If you do deny to purchase flood insurance your agent will need to receive it in writing. Ultimately, the decision is yours.

Either way, SERVPRO of South Pasadena will be ready to take care of you when the next storm hits; And if you do have insurance we are on their vendor list. All you have to do is request us and we will come to take care of you. Experienced a catastrophic weather event?

Have Questions? Call Today – (713) 472-4162

The Importance of Leaving a Review

4/26/2021 (Permalink)

Customer review There will always be a live person on the other end of the line available for whatever you need, even if it is just to answer questions.

SERVPRO of South Pasadena has been restoring homes and commercial properties for over 20 years.

SERVPRO strives to provide the highest quality and efficient work possible. No matter what your expectations are for fire and water damage, mold remediation, or COVID-19 cleaning, we strive to exceed them.

This is where YOU come in.

As a customer, we understand that you want to know how great the technicians are at SERVPRO of South Pasadena.

Check out our current testimonial page for a vast representation of what our customers think about us.

Have you been serviced by SERVPRO of South Pasadena but haven't left a review yet?

Whether we provided our restoration or remediation services a year ago or yesterday, there is still more than enough time to write about your experience.

Click on this direct link to simplify the reviewing process: Customer Reviews

We want to know what you think about our services so we can continue our high quality and efficient work!

Have Questions? Call Us Today: (713) 472-4162

SERVPRO Soda Blasts

4/22/2021 (Permalink)

Soda Blast Call and inquire today! (713) 472-4162

Today we are talking about another service we bet you didn't know SERVPRO of South Pasadena could do, Soda blasting. What is that? You might be asking yourself. Soda blasting is for heavy duty cleaning jobs such as removing paint, corrosion, and gunk. How does it work you ask? First, you load the soda blaster with bicarbonate, also known as baking soda. Then you turn on the blaster, which has a built-in air compressor that creates a power wash with a baking soda scrub that helps tackle the toughest cleaning jobs.  Now anyone can purchase a soda blaster but to most, a soda blaster is not the easiest machine to handle. To make sure that the blast is done quickly and efficiently, you should, of course, go with the highly trained professionals at SERVPRO of South Pasadena.

We are available 24-7 to get the job done. With the friendly crew and office staff we have, we can guarantee, you will be left satisfied!

So, don't wait, call and inquire today! About our amazing services! (713) 472-4162

Our Highly Trained Restoration Specialists can restore your Home

4/19/2021 (Permalink)

IICRC logo We are an IICRC Certified Firm

SERVPRO of South Pasadena is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Pasadena

SERVPRO of South Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of South Pasadena Certifications

  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • LCT - Leather Cleaning Technician
  • RCT - Rug Cleaning Technician
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • SRT - Fire & Smoke Damage Restoration Technician

What You May NOT Know About Mold

4/1/2021 (Permalink)

Moldy sheetrock If your home experiences mold damage, reach out to SERVPRO of South Pasadena 24/7 to get the help you need to get your home back to normal.

No one wants to discover that their home has mold, but it can happen for several reasons. As a homeowner, it’s important to understand mold: what it is, what causes, and what to do should mold damage happen in your home.

Mold spores are already in your home

No matter how clean your home appears, it already has mold. As a matter of fact, microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold spores from a home or business is impossible. It’s simply a matter of addressing it when excessive mold growth becomes an issue.

Mold isn’t an indication of a dirty home 

Mold accumulation can often be caused or worsened by a failure to properly ventilate a residence after a storm, leaky appliance or pipe, or other water damage that wasn’t properly addressed. Mold can build up in stuffy bathrooms or any area where the environment is humid, warm, and poorly ventilated. It can grow behind walls and in attics where leaks go undetected. It can also grow in ceilings and walls from water floods or storm water. Mold isn’t an indication of a dirty home; it indicates that a situation is present that has allowed the already existing mold spores to grow significantly.

You shouldn’t clean up mold on your own.

The EPA’s recommendation to clean up a moldy area of up to 9 square feet is to wipe it with a cloth dampened with a diluted bleach solution. However, any type of mold damage more substantial than that should be addressed by a mold remediation professional like SERVPRO of South Pasadena. Not only can professionals address the mold damage but will work with the homeowners to determine what caused the mold growth in the first place and will work with them to address that situation to prevent potential mold damage in the future.

Insurance may not cover mold damage 

Property insurance policies do not normally cover mold, fungus, or dry rot. If a water damage incident occurs, and the damage is not discovered and ventilated soon, mold can result. The property insurance will normally refuse to cover the cost of mold remediation but will still typically cover the rest of the repairs. Every homeowner’s policy is different and because mold growth is typically caused by another underlying issue, SERVPRO can help manage the insurance paperwork and process. 

Demolition is a last resort for moldy walls and ceilings

When homeowners see mold growth on walls or ceilings, many feel the only option to get rid of the mold is to demo a large portion until it’s gone, but that’s usually not necessary! Mold remediation specialists know how to find the cause of mold growth, address and stop the growth, remove the mold, and reconstruct the damaged area, as well as address any lingering moldy odors. We follow a very specific mold remediation process that can restore a home back to normal without the need for demolition, except in more extreme cases.

Mold remediation doesn’t have to be costly

Because many believe the only option to get rid of mold is demolition, there is an unfounded belief that mold remediation is costly, but it doesn’t have to be, especially if it’s caught early and handled by professionals that know what to do. Containment, removal, and restoration can be done without breaking the bank! SERVPRO works with homeowners every step of the process, from finding the cause of the mold damage to restoration, working together to decide the best steps that are both effective and contain cost as much as possible.

If your home experiences mold damage, reach out to SERVPRO of South Pasadena 24/7 to get the help you need to get your home back to normal. Contact us at (713) 472-4162 to discuss your options today.

Prevent Your Home from Flooding

3/9/2021 (Permalink)

Cleaning gutters Cleaning your gutters is an effective way to make sure water drains safely from your house and you stay dry.

Basic Home Maintenance Can Prevent Your Home from Flooding

Of the many issues that can cause flooding in your home or attic, an often-overlooked item is a clogged gutter system. This critical network of water diversion works to send runoff from your roof to areas away from your house's vulnerable foundation but can often get filled with leaves and other debris. When this system fails or does not work as it should, the results could be serious. Learn how to keep your gutters clean and what to do if you experience flooding.

Keeping gutters clean

The gutters surrounding the eaves of your home exist to help prevent instances of flood damage from occurring. Unfortunately, many homeowners do not even know about a problem with this network of channeling until it is full and causing a water backflow or overflow situation to arise. Gutters need to be cleaned at least twice a year – in the spring and in the fall when you’re most likely to experience leaves or needs dropping and clogging up drains. If you have pine trees near your home, needles will need to be removed every three months to reduce the potential for clogging the gutters and downspouts. There are actually a few simple steps to prevent this from happening so you don’t experience a flood in your home. Simply getting up on the roof near your gutters and manually cleaning out the blockage is a good start. Many homeowners will you a power spray or hose with a narrow nozzle to get the blockage you’re unable to get by hand. There are also services that will come out and keep your gutters clean if you prefer not to do it.

Keeping your roof in good condition

The Texas sun can really do a number on your roof. It’s important to keep an eye on it and address any areas of weakness where water may come through. Whether you go up on the roof yourself to inspect or hire a professional to do it, it’s a smart idea to give your roof the once-over at least once a year to prevent water damage from a leaky roof. Depending on what your roof is made of a simple repair could do the trick, or you may need more substantial work.

Keeping good drainage around your home

Some monsoon seasons are more damaging than others. Before you experience a heavy rainstorm, walk around your home to make sure you have good drainage all around your home. If you find water puddling next to your foundation, or see water moving toward your home instead of away, it’s important to fix this so that water doesn’t seep in and cause damage to your home.

What do if you experience water damage

When you find this water making its way into your house, it is time to call in professionals who can handle this situation as efficiently as possible. From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to prevent water from continuing to enter your home and allow for extraction and drying to occur successfully. Depending on the severity of the flooding inside of your house, our SERVPRO professionals might only need to use portable pumps to remove the water. Larger quantities of water may require the use of a pump truck. Once the water is removed, we’ll dry the premises and work with any water-damaged items to restore or remove the materials.

If clogged gutters, a leaky roof or poor drainage cause flooding to your home, reach out to our experienced SERVPRO of South Pasadena team of restoration specialists. We can help you remove the water and bring your home back to the way that it should be. Give us a call anytime, 24/7, at (713) 472-4162.

Your Commercial Property: Water Damage Restoration

3/9/2021 (Permalink)

commercial water damage If your commercial property experiences water damage of any kind, contact SERVPRO 24/7 at (713) 472-4162.

Unchecked water can be devastating to any structure. Water entering your commercial property risks far more potential extensive damages to stored merchandise, equipment, and shipping materials. Fast action by water remediation specialists like SERVPRO of South Pasadena mitigates damages to commercial structures caused by water or flooding.

Why water damage is so destructive to commercial properties

Keep in mind that water damage to your commercial property is potentially worse than damage found in any other kind of structure. It’s extremely important to understand how to prepare your structure to resist water, or what to do if water damage or flooding occurs. Depending on the type of business it is, flooding at a commercial property can be expensive if numerous computers or other electronics are on site, or the property stores products or goods. Larger properties tend to have more contents; thus, the risk of a higher damage is very possible. As a commercial property owner, you must remain vigilant when it comes to protecting your property against water damage. SERVPRO can help you learn what to look out for and how to react to damages that can cause a slow in productivity or a loss of revenue for your company. Request a consultation with Kimberly Robb, 281-520-8197, concerning the ERP Plan to better prepare you for unexpected mishaps or emergencies.

How damage goes beyond water

Hidden water, high humidity, and condensation often lead to mold contamination on your property. Cracks in your walls, ceilings, flooring, foundation, and roof allow temperature changes that drastically affect stored goods. Left unchecked, this damage can spread and cause significant loss. As with most disasters, being prepared can help prevent losses, or mitigate how extensive those losses are. Mold and lingering odors are unanticipated consequences of unchecked water damage to commercial property and need to be addressed if water damage occurs.

How SERVPRO helps commercial property owners  

SERVPRO's IICRC-industry certified technicians can perform a full inspection of your commercial property following water damage or flooding, providing you with the location of possible problems, services to correct these issues, and the preventative steps necessary to prevent reoccurring damages in the future. They will discuss any remediation solutions with you before starting any work so that you’re well aware of what to expect when water remediation services are complete, and what if any reconstruction or restoration services might be necessary. SERVPRO technicians can help steer you in the right direction on how to mitigate future problems and provide you with the personnel, equipment, and resources necessary to recover should extensive water damage exist on your property.
 
If your commercial property experiences water damage of any kind, contact SERVPRO of South Pasadena 24/7 at (713) 472-4162. We can help you take the stress out of your current situation and keep you informed throughout the restoration process to make things easier.

Fire Awareness Tips

3/9/2021 (Permalink)

Extinguisher Fire-safety tips focused on keeping the workplace safe.

Here are a few fire-safety tips focused on keeping the workplace safe.

  1. Keep your workplace clean and organized. Mess contributes to fires by providing more fuel to the flames and by limiting access to exits and emergency equipment.
  2. Place all oily/chemical covered rags in a seal-able metal container. Dispose of this waste on a regular basis.
  3. Keep machinery on an appropriate maintenance schedule and keep to it, to prevent overheating and sparks.
  4. Report all electrical hazards immediately faulty wiring is a common cause of fires along with and malfunctioning electrical equipment. Never attempt electrical repairs unless you are qualified and authorized.
  5. Have easy access to all electrical control panels. Clutter and equipment stored in front of the panels slow down your ability to shut down the power in emergencies.
  6. Use and store chemicals safely. Read the label and the Material Safety Data Sheet (MSDS) to determine if the substances are flammable or hazardous in any way. Provide proper ventilation when using and storing these substances.
  7. Smoke only in designated areas and extinguish smoking materials safely and thoroughly. Never smoke in storerooms or chemical storage areas. Never exposes areas containing chemicals to open flames of any variety.
  8. Never block sprinklers, firefighting equipment, or emergency exits.
  9. Have an emergency information list near telephones. The list should include emergency numbers, company address, and fire evacuation plans.
  10. Learn the location of all fire extinguishers and how to properly use them.

Commercial Fire Damage? Call SERVPRO of South Pasadena Today – (713) 472-4162

Why Are We Successful?

2/1/2021 (Permalink)

Keep Calm Quality people have two major attributes, they have a positive attitude and they are technically skilled. These attributes are vital for both success

All employees undergo extensive water restoration training and certification.

SERVPRO of South Pasadena is a leading cleanup and restoration company in the United States. One of the primary reasons for this success is the quality people found throughout our Franchise organization. Quality people have two major attributes, they have a positive attitude and they are technically skilled. These attributes are vital for both success in the SERVPRO of South Pasadena System, and in the quest to always provide the highest quality service.

But these attributes become even more important when you consider that almost every customer our Franchise encounter has just experienced some form of traumatic, life-altering event. A home saturated by water, a business damaged by fire, a structure overrun with mold. When dealing with these types of crisis, the customer wants to know that they are dealing with a professional, not someone who lacks training or is willing to take shortcuts that could lead to even more problems in the future.

Instead, they want to know that the people caring for them are knowledgeable of the latest industry standards, are trained to follow standard restoration methods and processes, will take the time to answer their questions and meet their needs, and will put their life back in order as quickly as possible. They want SERVPRO Professionals. Call Kimberly Today at 281-520-8197 or our office at (713) 472-4162.

Dry Out Your Property & Contents

1/25/2021 (Permalink)

Water damage cleanup For help with wet books, call SERVPRO of South Pasadena at (713) 472-4162 today.

Naturally, you do not want your business’ or institutions’ books to get wet, and in the event of water damage, it is natural to panic.

 
However, professional water removal can help preserve and save books. Even books that are entirely soaked might be salvageable using a robust process known as freeze drying. First, documents are freeze dried to preserve their current state. Then, we place them in a specialist freeze-drying chamber, and all air is suctioned out. A combination of pressure and temperature are used to evaporate water and collect it outside the chamber.
 
SERVPRO understands that the sight of wet books and papers is upsetting and it is natural to want to take action as soon as possible. However, we recommend caution and offer the following guidelines.
 
Stop water flow if it is safe to do so, to prevent further harm to delicate books.
 
We suggest taking unaffected papers to another, drier, location if you can, to prevent them from being affected.
 
It is essential that the affected area is kept dry and cold. We recommend using a dehumidifier if possible to reduce humidity. You can use a fan for moving the air and aiding the drying process. Do not panic if you do not have access to the correct equipment - our IICRC-certified technicians arrive equipped with dehumidifiers and fans ready to do the job.
 
Be very careful with water-logged books. Do not open the volumes, remove their bindings, or fan the pages. Handle each item as little as possible until our staff arrives.
 
If water is still dripping from a leak or broken pipe or roof, spread plastic sheeting over collections to protect them from drips.
 
Swift action is vitally important. The sooner books are frozen, the higher the chance of salvaging them successfully. That is why we recommend putting in a call to SERVPRO as soon as you can. Our IICRC-certified technicians are ready to remove water from the floor, reduce humidity, encourage evaporation and, most importantly, carefully take your books for freeze-drying.
 
For help with wet books, call SERVPRO of South Pasadena at (713) 472-4162 today.

The Importance of Professional Smoke Removal After a Fire

1/25/2021 (Permalink)

Fire Logo Removing Smoke, Odor, and Soot After a Fire.

It may come as a surprise to many that the biggest cause of death and illnesses resulting from a fire is not the fire itself but smoke. Homes and commercial spaces are filled with many different materials, both in the structure and home furnishings. Not all materials burn clean, often releasing hazardous toxins. Some of these chemicals can break into particulate matter: extremely small solid or liquid particles. These particles are easily inhaled or absorbed via skin contact, potentially causing serious health issues. While most every fire has particular matter and carbon monoxide, there are other chemicals to know and be weary of. 

Burning barrels of trash is not encouraged with highly regarded warnings because of the dyes, pigments, coatings, and other components of everyday trash. Allowing these chemicals to be released into the air and environment around you is extremely harmful. This holds true to the burning of non-trash household items as well. For instance, treated wood that is burned can release arsenic, copper, or creosote. The chemicals found in treated wood are used to preserve the wood from everyday wear; they are not meant to be burned, therefore considered as possible carcinogens. Another commonly found material is plastic. Burned plastic can release hydrochloric acid, sulfur dioxide, and other heavy metals. Inhaling any of these compounds can potentially cause damage to the immune and respiratory system.

SERVPRO of South Pasadena has dealt with many residential and commercial fires, providing cleaning and restoration in a safe, professional manner. Our technicians have the proper equipment and safety gear to avoid the affects of lingering toxins.

If your home is in need of soot, smoke, or odor removal, call the professionals at SERVPRO, (713) 472-4162.

The Importance of Biohazard Cleanup

1/18/2021 (Permalink)

Biohazard Hiring SERVPRO of South Pasadena to handle hazardous cleanup is a smart and cost-effective choice.

During a violent crime, injuries and even death can leave health hazards behind. Blood stains and other bodily fluids can transmit disease if they are not addressed properly, and inexperienced cleaners can face risks if the proper cleanup techniques are not used. If your property has been the site of a violent crime, hiring SERVPRO of South Pasadena to handle hazardous cleanup is a smart and cost-effective choice.

Cleanup Crew Safety

The proper handling of blood and other bodily fluids during crime scene cleanup is essential to protect the health of the cleaners on the job. Our professional crime scene cleaners have both the experience and the resources to address any hazards that may remain at a crime scene without risking exposure to disease, either to the cleanup crew or to anyone who might access the area during or after crime scene cleanup. Not only will SERVPRO of South Pasadena use the right techniques to prevent health hazards, they will also bring with them any and all equipment necessary, rather than requiring you to research and purchase the tools and solutions needed to clean blood stains and other signs of a violent crime.

Occupant Safety and Convenience

If crime scene cleanup is not completed properly, the crime site can remain a serious health hazard long after the initial event. Many blood- and fluid-borne diseases remain active threats for significant periods of time, while other issues such as pests or mold could put building occupants at further risk if the crime scene is not properly cleaned. SERVPRO of South Pasadena will not only ensure the site is cleaned quickly and with minimal disruption to your daily schedule, but also prevent the many problems that can arise when crime scene cleanup is not handled properly and thoroughly. Crime scene cleanup is a job that is always best left to professional cleaners for health, safety, and peace of mind. Working with SERVPRO of South Pasadena will protect you and your property from the potential long-term effects of violent crime.

Need Biohazard Cleanup Services?
Call Us Today – (713) 472-4162

We Are Coronavirus Cleaning Services and Biohazard Experts

1/15/2021 (Permalink)

COVID Cleaning For Certified: SERVPRO Cleaned cleaning, call Kimberly Today at 281-520-8197.

SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

For specialized cleaning services, including the new Certified: SERVPRO Cleaned defensive pathogen cleaning program, call Kimberly Today at 281-520-8197 or our office at (713) 472-4162. Learn more  

Let US Assist YOU with the Fire Damage Cleanup Process

1/14/2021 (Permalink)

Fire Cleanup Call SERVPRO after the fire department!

Let SERVPRO Assess and Evaluate Your Fire Damaged Household Items

Most homeowners are eager to get into their homes again after a fire event, which is perfectly understandable. However, many people are not aware that once they call a restoration professional, there are key actions they can take to help the process along.

After you've called SERVPRO to handle your home's fire damage, there are several important things that you can do to make cleanup and restoration go more smoothly. Here's how we can work together to quickly get your home back in great condition.

*Gather pertinent information about your home insurance policy.
*Be careful not to throw away any items.
*Stay safe -- we will handle EVERYTHING!

The team at SERVPRO of South Pasadena is ready to help get your home back in order so you can start enjoying it again and have peace of mind.

For more information about our fire damage restoration services or to obtain a quote, call us 24/7/365!

Office (713) 472-4162
Kimberly Robb, Sales Manager (281) 520-8197

Fire Pit Safety

1/13/2021 (Permalink)

fire tips Fire Damage? Call us at (713) 472-4162!

1/13/2021

For many families its a tradition to enjoy the nights outside around a homemade fire pit! Many of us are looking forward to spending time gathering around them to enjoy time with family and friends. Before you start dreaming of moonlit nights and toasted marshmallows, take a moment to check out some of these tips to remember.

Backyard Fire Pit Safety Tips:

  • Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires, 25 feet away from apartment or multi residence buildings.
  • Make sure that the seating area is large enough and properly placed for comfort and ventilation.
  • Check wind direction before lighting a fire.
  • Don’t use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Use a commercial fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Don’t wear flammable clothing (like nylon) or any loose-fitting clothing.
  • Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Sewage Damage? 4 Steps To Take

1/12/2021 (Permalink)

Sewer cleanup Sewage damage is never pretty, but it doesn't have to be debilitating. Call US to Cleanup!

Four Things To Do If You Find Sewage Damage In Your Business

Discovering sewage damage in your business can be both harrowing and disgusting. However, you'll need to be on your toes for the sewer cleanup. If it's more than a simple floor leak, specific measures need to be taken. While a restoration company can do the cleaning, there are a few procedures you may carry out. Here are four things to do if you find sewage damage in your business.

1. Unplug and Turn Off Nearby Electronics
First and foremost, it's essential to get rid of any safety hazards around the sewer backup. Make sure anything that runs on electricity is turned off and/or unplugged. Here are some items to look out for in a business setting:

  • Computers
  • Chargers
  • Televisions
  • Video Equipment

Don't try to use anything electronic that was in the area. If the water touches one of these items, the surrounding area could become dangerous.

2. Open Windows
Mold is a serious concern after sewage damage occurs. Therefore, airing out your space is an essential task if you want to deter it. The fresh air also helps to get rid of any putrid smells from, for instance, a flooded toilet.

3. Remove Endangered Items
Anything that's been contaminated by the sewage should be left to the professionals, but it's prudent to remove non-contaminated items from the area. If the water keeps leaking, it's liable to reach more of your property. Keep in mind that contaminated items might be restorable.

4. Inspect the Damage
The entire sewer cleanup process will go faster if you know what needs to be done. Without coming in contact with the sewage, try to see what damage has been caused. Make sure that restoration experts know your findings. If you can tell that something can't be restored and must be replaced, you'll be able to start that process immediately.


Sewage damage is never pretty, but it doesn't have to be debilitating. Stay attentive and know what steps to take. Once the sewer cleanup is over, you can know you did your best for the business.

Water Damage? Call Us Today!

Office (713) 472-4162

Kimberly Robb (281) 520-8197 

SERVPRO Products Now On Amazon!

1/12/2021 (Permalink)

Product on Amazon When your patrons or students or clients walk into your building, you can say with confidence that, “I’ve made the Best choice in cleaning."

Breaking News:

We are so proud to announce that we have extended one of our core services to the public. We recognize that many community facilities are taking extraordinary precautions in the combating against COVID-19 by investing in fogging machines of their own. In the midst of a pandemic surge SERVPRO has decided to help empower your machines by selling our BEST disinfectant directly to the public: SERVPROXIDE - your #1 choice for effective disinfectant cleaning! We’ve heard your cries to provide a proactive, regular daily use cleaning solution to apply on your own. To which we replied a resounding, “YES!” In the history of SERVPRO we have never sold our products direct before…sssh! 

The direct sale of SERVPROXIDE to businesses online through Amazon and Amazon Business. CSP offers a win-win solution to bridge the gap between the commercial clients’ needs and resources and those of SERVPRO. As consumers master the use of CSP to disinfect suspected or confirmed COVID cases, we anticipate that business owners and decisionmakers will first contact the brand you rely on and the people that you trust as the “experts in clean” (a.k.a. SERVPRO of South Pasadena) when other disasters strike!

What’s the Difference??

  • Cleaning refers to the removal of dirt and impurities, including germs, from surfaces. Cleaning alone does not kill germs. But by removing the germs, it decreases their number and therefore any risk of spreading infection.
  • Disinfecting works by using chemicals, for example EPA-registered disinfectants, to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs. But killing germs remaining on a surface after cleaning further reduces any risk of spreading infection.

Each purchase will come with a Cleaned with SERVPRO Product shield to display on your front door or window.  So, when your patrons or students or clients walk into your building, you can say with confidence that, “I’ve made the Best choice in cleaning and disinfecting.”

BUY NOW

More about Certified: SERVPRO Cleaned

Water Damage? What To Do Until Help Arrives

1/8/2021 (Permalink)

Water damage There are actions you can take to lessen the damage until our team arrives, thus saving money and time.

When your commercial property suffers water damage, every second to recovery counts.

Commercial water damage can be especially devastating since more often than not, it affects more than just a single occupant of the building. It can lead to loss of income for businesses, and severe hardship for any employees if they cannot return to work for a period of time. For these reasons, and more, you need a clean-up and restoration company you can trust. SERVPRO of South Pasadena is that company!

There are actions you can take to lessen the damage until our team arrives, thus saving money and time.

WATER DAMAGE FROM CLEAN WATER

DO:

  • Shut off the water source if possible, or contact a qualified party to stop the water.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

 DON’T

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TV’s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If water damage of any nature threatens your business, count on the professionals at SERVPRO of South Pasadena to restore your properties to pre-disaster condition. Commercial water damage can be reversed and we’ll have you back in business in a flash, "Like it never even happened."

Please call our office at (713) 472-4162, or call Kimberly at 281-520-8197 any time of the day or night for assistance. We are proudly ranked as of one of the leading commercial restoration companies in the nation.

COVID-19: It is Important to Correctly Clean and Disinfect

1/4/2021 (Permalink)

COVID Cleaning Here to Help Disinfect

The type of needed disinfecting is a higher level than your day to day cleaning.  Disinfecting is vital to protect your employees and clients.  Though businesses are reopening, the threat of COVID-19 is still present and in order to reduce the risk of further spread is to take steps to disinfect your buildings.  No building is too small or too large for these services.  The experts at SERVPRO of South Pasadena are trained to handle disasters.  Our Large Loss team specializes in disasters such as the Coronavirus Pandemic.   Our technicians are trained in Biohazard cleanup, Blood-born pathogen and virus trained, and IICRC certified.  Additionally, our technicians are fully trained in proper use of personal protective equipment (PPE).

What our reopening cleaning includes

SERVPRO reopening cleaning and disinfecting includes a wide range of services dependent on your business needs.  These services all include the use of EPA registered, Hospital Grade disinfectants approved for use in COVID-19 in both electrostatic fogging and spray and wiping.  Carpet cleaning, and floor cleaning may be required or suggested as well, depending on the facility.  Disinfecting of all touchable areas in your building will include but not be limited to: walls, doors, door handles, light switches, windows, tables, table tops, chairs, sinks, cabinets, filing cabinets, computer keyboards and mouse, phones, printers, lunch rooms, bathroom stalls and machinery.  Our technicians follow all OSHA regulations, as well as guidance from the CDC.

What businesses we can help

SERVPRO technicians are capable of helping many different types of businesses with our services.  We can effectively disinfect offices, salons, and small stores as well as large manufacturing facilities, warehouses, restaurants, and schools.  All businesses in the state of Texas have at least these things in common:  employees and being affected by COVID-19.

Preventative Vs. Reactive

Preventative disinfecting is a service made for businesses that have not experienced a positive or suspected COVID-19.  Preventive cleaning still disinfects all touchable surfaces to treat any possible viruses that may be in your facility.  Reactive cleaning on the other handle is just that, a disinfectant service after a suspected or confirmed case of COVID-19.  This disinfecting is a higher level of disinfecting, requiring the use of several types of services.  It is vital that if your business needs a reactive disinfectant cleaning to call us as soon as possible in order to correctly create a plan to reduce further contamination as well as spread of the virus.

Have Questions? Call Kimberly Today – (281) 520-8197.

Team SERVPRO Arrives Quickly to Dry Out Commercial Property

12/31/2020 (Permalink)

commercial water damage SERVPRO of South Pasadena is here to help reopen the doors to customers.

Houston flooding can shut a business down for a day, a week, or longer. The water, particularly if it is contaminated, must be removed quickly by a professional service. It reduces the amount of damage, reopens the business, and is preferred by the insurance companies.

 
When there is a shutdown after commercial water damage, businesses need to reopen to support their customers, employees, and owners.  We begin with a quick inspection to determine the type of water, tools we need, and how many technicians required for the job. Most water damage in municipal or government offices comes from a burst pipe that brought water into the building. The water is clean, meaning it contains no contaminants and requires no special actions or protective gear.
 
If the damage includes a clogged toilet or a broken, outgoing sewer line, then the water contains some contaminants. This water is gray or black, depending on the amount present. Our work crews wear protective boots at the minimum and in extreme cases, a full protective suit. Before we start to pump out gray or black water, SERVPRO technicians spray an anti-microbial chemical agent on the water surface. Once we remove the water, we spray the chemical agent on all surfaces the water covered.
 
In these buildings, there are few carpets except in some private offices or waiting areas. If the water was contaminated, we remove them as soon as we can and spray the area underneath with an anti-microbial agent. If the water was clean, technicians use extraction wands to draw out nearly all of it and then move on to drying the facility.
 
With the threat of contamination removed along with the water, we dry the facility. For any traces of water, we use long-handled squeegees to push it off the floor and outside the building. Finally, we set up fans to draw the damp air outside. To replace it, we install air movers at key points to force warm, dry air across floors and walls. Technicians direct and control the level of this air flow to prevent additional damage while drying everything.
 
Regardless if it is a government services building or your private business, SERVPRO of South Pasadena is here to help reopen the doors to customers. For more information on what our restoration teams can do for you, call us today at (713) 472-4162.

Commercial Mold Remediation

12/30/2020 (Permalink)

Mold logo Commercial facilities have their own concerns compared to a home, but SERVPRO of South Pasadena is ready to help!

Getting the water out of a structure is often the easy part of clean-up after a flood or plumbing failure. Depending on the building and its construction materials, trying to dry it out and deal with any mold problems can be more time consuming and expensive.


SERVPRO has extensive experience in the Houston and surrounding areas dealing with commercial mold damage. Many of the commercial buildings we clean are constructed from cinder blocks which have their own special requirements.

The open cells in cinder blocks can retain a significant amount of water or moisture if the affected walls have equalized with the surrounding environment. This means that the humidity and temperature have become roughly the same inside and out. When that occurs, there is little to no transfer of moisture from the wall to the outside. This is when our technicians may have to drill a series of holes near the bottom of the wall to assist in removing standing water and increase moisture transfer. This is done through the mortar between the blocks which can be easily repaired and patched. If the affected wall has either a gloss or semi-gloss paint on the outside, then this will have to be done as the paint acts as a vapor barrier which reduces transfer even further.

All of this has to be completed before mold can be cleaned and removed. While it may seem that we have to do is leave the wall alone, you have to remember that a mold growth smaller than a pinhead contains hundreds of spores. These spores can escape or grow through even the smallest crack to infect areas of a building that may have even been water free originally. Once the water and moisture have been dried, our technicians will use anti-fungal foggers to destroy the spores in the wall. Then, they will set up exhaust fans and specialized vacuums with HEPA filters to remove everything possible.

Commercial facilities have their own concerns compared to a home, but SERVPRO of South Pasadena is ready to support all of our neighbors and fellow business owners. If you notice excessive moisture or have that "musty odor" which indicates the presence of mold, call us today at (713) 472-4162.

The Anatomy of a Water Damage

12/29/2020 (Permalink)

Leaky pipe Make calling SERVPRO of South Pasadena synonymous with calling 911 in an emergency – there is simply no other choice. (713) 472-4162!

Experiencing a Water Damage (or any other damage) in your residence or business is one of the more stressful experiences anyone can go through. Often, your most valued asset/s are damaged, the scenes are chaotic, decisions must be quick and precise, and all desired outcomes depend on what happens next.

Restoration industry in Houston offers a great variety of companies, ranging from smaller ‘mom and pop’ type of operations to bigger names such as SERVPRO and anything in between.  There are many advantages of hiring an established name in the damage restoration industry, here are just a few advantages SERVPRO offers over competition:

·         No job is too small or too big – if additional equipment is needed for commercial damage restoration projects we are able to leverage the vast network of SERVPRO franchises, as well as SERVPRO Strom Teams and Corporate headquarters in Gallatin, with a 24hr turnaround guarantee (equipment shipment)

·         Internal ability to develop customized chemicals – there are many chemicals in our arsenal readily available, albeit if a specialty solution is needed it can be prepared at SERVPRO’s chemical plant in Gallatin, Tn.

·         Established more than 50 years ago SERVPRO brand brings experience and knowhow unmatched in the restoration industry, i.e. - there are many established treatment protocols, well researched practices, state of the art equipment packages for franchises and well aligned back office support.  

It really would take a separate essay to list all of the advantages SERVPRO of South Pasadena, but for the purpose of this argument we will stop with the above listed.

The choice is clear! In a Water Damage, Fire Damage, Mold Remediation, or any other Restoration need, our residents and businesses can rely on SERVPRO of South Pasadena. In addition to all of the so called brand attributes we offer the following advantages over competition and even other SERVPRO locations:

·         IICRC certified technicians – in short IICRC is an entity that regulates damage restoration, not all restoration companies have IICRC certified technicians, we do.

·         Technicians who handle multiple aspects of damage restoration and even reconstruction, which allows them to be versatile and provide an insight into damage remediation that typically cannot come from a “one trick pony” type of technicians, many restoration outlets rely on specialty tasking.

·         Most technologically advanced infrastructure and equipment.

·         Strategic location that allows SERVPRO of South Pasadena to provide timely response, aka be “Faster to Any Size Disaster”!

These are just a few advantages you can expect from SERVPRO of South Pasadena – superior staff, infrastructure, and location simply elevates us above the rest. Greater – I’m afraid we are.

When a need for Damage Restoration service arises, and it is typically sudden, many crucial decisions must be made in an instant. Knowing which restoration company to use must not be one of them – make calling SERVPRO of South Pasadena synonymous with calling 911 in an emergency – there is simply no other choice. (713) 472-4162!

Common Causes of Home or Business Water Damage

12/29/2020 (Permalink)

Leaky pipe - image of technician and customer talking We respond quickly to your flood or water damage emergency with skilled technicians to your home.
  • Plumbing Problems: It is not just a burst pipe that can create a leak in your plumbing. Pipes can corrode or connections to fixtures can become worn, causing major plumbing problems and water leaks.

    Prevention tips: When it comes to avoiding costly damage from plumbing problems keeping your pipes warm and avoiding clogs are the best things you can do. Even small leaks can cause plenty of harm to your home or business, any unexplained changes in your water bill can also be a sign you could have a hidden water damage problem.

  • Appliance Malfunctions: Supply hoses, water heaters and drainage systems are notorious for springing leaks. In a matter of minutes, hundreds of gallons of water can flood your home or commercial property if any of these connections or holding tanks becomes corroded or damaged.

    Prevention tips: Check and maintain your appliances and hoses regularly, looking for leaks or signs of wear. Damaged hoses are among the most frequent causes of water loss for homeowners. Replace yours regularly to avoid a big mess and expensive property damage.
  • Roof Damage: A leaking roof can quickly cause extensive water damage in your home, dripping down through the ceilings and walls of your structure.

Prevention tips: Doing regular inspections for roof damage is a great way to avoid the costly after effects that storms, and weathering can bring. Looking for missing shingles or ponding that could lead to water intrusion. Any place where there are openings or joints in your roof, there’s the potential for leaks down the line.

Many of these common water damage issues can be prevented by keeping up with property maintenance. However, not all water infiltration can be stopped. When a pipe bursts or a storm creates a hole in your roof, you not only need to worry about fixing the leak problem, you need SERVPRO’s expert water removal and restoration service to protect your home or business.
 
We respond quickly to your flood or water damage emergency with skilled technicians to your home, our team’s primary goal is to mitigate additional damages with preventative procedures and neutralize and recover sustained damages using expert skill, experience, and equipment.

How Do You Clean Your Belongings After a Fire?

12/28/2020 (Permalink)

fire damage Cleaning your home after a fire takes a lot of time and work, but it can be done. Get help from SERVPRO of South Pasadena.

The fire trucks have left and the Fire Marshall says your home is safe again, but a strong, smoky odor remains. Will you have to get rid of everything? How much dry-cleaning, wall-scrubbing and airing out is it going to take to get your life back to normal? Here are some content cleaning guidelines to help you get started.


Clothing
Dry-cleaning is often the best choice for getting smoke-damaged clothing clean, but there are alternatives. Easy-care clothes with a light smoke smell can be washed using your normal laundry detergent and a tablespoon of vanilla. Stronger smells and soot may need to be washed by a textile professional who specializes in smoke and soot removal.


Upholstery and Carpet
Removing odors and soot from upholstery and carpet may require a dry-cleaning step followed by a wet-cleaning step. Talk to a professional, to determine what process will work best for your situation.

Non-Porous Items
Items made of metal, glass, rubber, plastic and ceramic can be cleaned effectively using ultrasonic machines. These machines use high frequency sound waves to remove smoke particles from your possessions.

Walls and Ceilings
If your walls and ceilings are blackened from the fire, you may want to consider using temporary content storage for your moveable possessions so that you can focus on cleaning the structure itself. As with carpet and upholstery, it may take several steps to get things satisfactorily clean. These steps may include scrubbing with detergent, scrubbing with trisodium phosphate and, sometimes, applying fresh primer and paint.

Cleaning your home after a fire takes a lot of time and work, but it can be done. Tackle cleaning projects such as dry-cleaning and carpet shampooing one at a time. Get help from friends, family and your restoration professionals at SERVPRO of South Pasadena. And rest assured that your life will indeed return to normal soon.

Construction Services Available by SERVPRO

12/28/2020 (Permalink)

Repairs to home After the restoration process, we won't leave you with a mess and we are a full service in-house restoration company.

SERVPRO of South Pasadena has a full reconstruction team to help you when you need it the most. (713) 472-4162!

The restoration process can be very stressful for a home or business owner. Your life is disrupted and you suffered a loss. No matter how big or small the loss is, SERVPRO of South Pasadena is here to help. We get to any size disaster faster than anyone else. You can trust SERVPRO to help you in your worst hour. 

SERVPRO has been dedicated to serving customers who need us for decades. Throughout the years, our customer service and dedication to helping our community has only gotten better. 

We are dedicated to helping our community when they need us most. After the restoration process, we won't leave you with a mess and we are a full service in-house restoration company. That means once you call us, we will complete the project 100%, from the beginning to the reconstruction phase, which saves you money and keeps the project shorter and less disruptive. If you have water damage, need mold remediation and mold removal services, or need emergency cleaning services, call us!

SERVPRO of South Pasadena Full Service Restoration specializing in water damage and mold removal and remediation!

The Science of Drying

12/24/2020 (Permalink)

flooded area We are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.

Did you know there is actually a science behind the process of drying?  The knowledge of psychrometrics is essential to restoring a water damaged structure to its pre loss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO® of South Pasadena Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO® of South Pasadena will: 

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, your local SERVPRO® of South Pasadena have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

SERVPRO® also uses state-of-the-art monitoring equipment and a proven scientific process
to help speed the drying of your home or business.

Have Water or Flood Damage?
Call Us Today – (713) 472-4162

Fire Damage-What to Expect

12/24/2020 (Permalink)

Fire Logo After a fire in the home, the first thing a restoration company will do is a professional assessment of the situation.

Fire damage to your home or a fire in your business can wreak havoc on your life. Once the fire is over, the real trouble beings. There are many things you will have to do to get your life and property back in good order. After you call the insurance company, you will immediately need to start the fire damage restoration process. This means calling in highly-skilled professionals to get your home back in pre-fire condition. Once the fire trucks leave you will have water damage from the hoses, smoke damage, soot damage and areas that need board up.


The same goes with fire in your business. You will need a team to deal with commercial fire damage. The entire process can be minimized once you call in a restoration company to help. The are always available day and night, and even on weekends, holidays and emergency situations. Fires can happen at any time, and you need to get the ball rolling as quickly as possible.

After a fire in the home, the first thing a restoration company will do is a professional assessment of the situation. Your home or business will have a strong smoke smell, soot damage and smoke damage that should be worked on immediately. A plan of action will be quickly formulated.

Immediate tarp and roof board up will begin. The professionals will board up all areas such as windows, doors and even the roof if needed. This will prevent further damage with rain or wind. Tarp will also be applied over the board up is necessary.

After fire damage, water removal is a crucial step. Lingering water can set up mold. Part of the fire damage restoration process will require the scrubbing of walls, furniture, upholstery and even carpeting to rid them and the home of soot damage, smoke smell and any other damage. The entire fire cleanup process will be performed quickly and professionally. A restoration company team consists of many people doing a variety of jobs such as odor control technician, fire and smoke restoration technician, upholstery and fabric cleaning technician and water removal technician.

Fire clean up after commercial fire damage is similar to fire in the home, just on a larger scale. The fire cleanup is performed in a way as not to disrupt your life. The fire damage restoration team will perform the process of sanitation. They will use scrubbers and foggers to eliminate any trace of smoke smell, smoke damage and soot damage.

The last step after a fire in your home is the restoration process. The restoration company can replace anything that received fire damage such as drywall. The fire damage restoration process will ensure that all remnants of fire damage will no longer exist. Fire cleanup after a commercial fire damage has its own set of issues. Odors are one of the biggest things to drive customers away. Teams will take care of the smoke damage and smoke smell that lingers after a fire in your home or business.

Professionals take special care when dealing with fire cleanup after a fire strikes your business. Commercial fire damage can cost you money and time. It is imperative that you get your business up and running as quickly as possible.

Have Questions? Call Us Today – (713) 472-4162


Visit OUR WEBSITE for more information on fire damage.

Tell me MORE! What is Certified: SERVPRO Cleaned (CSC)?

12/18/2020 (Permalink)

Certified: SERVPRO Cleaned seal When you choose SERVPRO, your employees, customers, and community can rest assured that you selected a “higher standard of clean”

Our CSC program is designed to provide our communities with a way to know that a structure has been cleaned, sanitized, and disinfected to minimize harmful pathogens. If a structure is sanitized and disinfected as part of the CSC program, signage will be provided to display on a window to let everyone know it was sanitized and disinfected.

We adhere to SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience and result. 

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward.

Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe. 

We are proud to launch Certified: SERVPRO Cleaned— a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic.

This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning.

How can we help your business? When our logo is on your door, your commitment to clean is clear. When you choose SERVPRO, your employees, customers, and community can rest assured that you selected a “higher standard of clean” — Certified: SERVPRO Cleaned.

For more information, please contact Kimberly Robb at 281-520-8197 or via EMAIL.

Water Damage Can Occur When You Least Expect It!

12/8/2020 (Permalink)

Water in garage We understand the needs of our community and you can rest assured that we will be here for you anytime, day or night.

SERVPRO of South Pasadena is always available for our customers.

If you have ever opened your garage and saw water running out of your house, then you understand how nerve-wracking water damage can be.  We are here to ensure that your home is properly, according to IICRC standards, mitigated to help alleviate your worries.  As a locally owned and operated business, We understand the needs of our community and you can rest assured that we will be here for you anytime, day or night. 

Beginning with mitigation and ending with reconstruction, SERVPRO of South Pasadena will ensure that your home looks “Like it never even happened,” at completion. We work with our customers to ensure that your concerns receive the utmost attention.  Call us today and see the SERVPRO difference.

Why Do Home Fires Increase in the Winter?

12/8/2020 (Permalink)

Extinguisher If your home has been impacted by a fire, call us right away.

When the temperatures begin dropping, the likelihood of a house fire occurring begins to rise.

It is important to know the reasons why home fires increase in the winter as well as ways to prevent fires, both in the wintertime and year-round.

  • An Increase in Cooking
    Cooking—something most of us do every day—is consistently the top cause of home fires across the country, and this is not something that changes in the winter. In fact, it typically rises even more due to an increase in baking and general stove usage around the holidays.
  • The Risk of Heaters
    Heating-related issues are the second-highest cause of house fires, with space heaters being the most common culprit. These fires are typically from flammable objects being too close to the heating source or a space heater tipping over when it is not equipped with an automatic shutoff.
  • Candles and Decorations
    Anywhere there is an open flame there is an opportunity for a house fire to begin, which is why the use of decorative and religious candles can also lead to an uptick in house fires. Winter decorations can also be hazardous, with strings of lights and other electronics that are not frequently used being major culprits for fires.

Ways to Prevent Wintertime Fires

When it comes to house fires, practicing prevention is the best way to be prepared. Here are some general fire safety tips to remember year-round, but especially during the winter:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Our COVID Cleaning Safety Precautions

12/7/2020 (Permalink)

Company photo of COVID cleaning Trust your certified SERVPRO® cleanup and sanitization experts.

SERVPRO® MESSAGE FOR CARRIERS AND AGENTS

In these times of stress and uncertainty, the threat of COVID-19 has many insureds unwilling to allow service providers into their home or business. The number one priority at SERVPRO® is safety. All SERVPRO® processes, procedures, and cleaning products adhere to and follow applicable CDC, EPA, and industry guidelines.

To protect our customers and our employees, SERVPRO® franchises, which are independently owned and operated, are required to wear PPE (Personal Protective Equipment) when entering a customer’s home to provide services. This protocol is relevant for services on ALL types of losses: water, fire, smoke, contents, cleanup, etc.
PPE may include the following:
• Respiratory protection / Masks
• Gloves
• Goggles
• Full Tyvek suits as needed

As an additional safety precaution, all equipment used is cleaned and decontaminated after EVERY job to help assure the equipment coming into your customer’s home is contaminant-free.
When it comes to disinfection and sanitization, SERVPRO® cleanup practices follow applicable CDC guidelines and use EPA-approved products. SERVPRO is here to help protect you and your family – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Trust your certified SERVPRO® cleanup and sanitization experts.
Call our Office at (713) 472-4162

Cleaning Tips to Remove Permanent Marker

12/7/2020 (Permalink)

Cleaning tips - how to remove permanent marker Permanent Marker Removal Tips

SERVPRO of South Pasadena specializes in the cleanup and restoration of residential and commercial property.  So we know a thing or two about cleaning. Here are some ways to get permanent marker out of those places:

  • Clothes- use hand sanitizer
  • Walls- use toothpaste or hairspray
  • Wood- use rubbing alcohol
  • Carpet- use white vinegar
  • Furniture- use milk
  • White Board- use dry erase marker or pencil rubber eraser
  • Ceramic or Glass- use 1 part toothpaste with 1 part baking soda

As always, test a small inconspicuous spot to ensure no staining occurs. We hope these tips help! SERVPRO of South Pasadena is here to help if you have cleaning needs that cannot be accomplished by yourself. 

Have Questions? Call Us Today – (713) 472-4162

Why Choose SERVPRO of South Pasadena?

Water Damage After Your Dishwasher Malfunctions

12/1/2020 (Permalink)

Dishwasher flooded A water disaster from a malfunctioning dishwasher can create havoc in your kitchen.

A water disaster from a malfunctioning dishwasher can create havoc in your kitchen. Not only do you have water all over your floor, but it can also run underneath and behind all your cabinetry. It is an issue that needs to be handled promptly to avoid additional damage.


Water damage in your home is a big job, and you need the help of professionals. At SERVPRO, we have all the training and knowledge to help you out and do so in a timely fashion. Our experts understand that the longer the water sits in your house, the more chance there is for bacteria and mold growth as well.

Drying walls and floors under or behind cabinetry can be challenging. The walls behind your cabinets take more time to dry because of multiple layers of drywall and the cabinet backing. The construction of the cabinets affects drying as well. If there is no back on the cabinet, SERVPRO staff may be able to drill holes in the wall to let air circulate into the cavity of the wall. Once it is dry, we cover or patch the holes. If there is a back, the drying times are longer. We can still drill holes if needed in the cabinet back and then repair with a comparable material when drying is complete.

If your walls have been exposed to moisture for an extended period, and there is a possibility of sheetrock loosening, we may drill holes in the top of the wall to allow for greater airflow in the wall cavity. If it is an exterior wall, the fiberglass insulation might also be saved using this technique.

The area under the cabinets, the toe kick, is usually made of a less expensive material than the cabinets. Base molding can be mounted to the front of the toe kick. By removing the base molding and drilling holes in the toe kick, we can provide airflow under the cabinets. SERVPRO techs treat the toe kick area with the right biocide and use a vent system to force dry air into the cavity. Once drying is complete, we replace the base or shoe molding.

SERVPRO of South Pasadena takes care to thoroughly dry your home after it has suffered water damage. You can call us anytime at (713) 472-4162 so we can assist you in getting your home back to its prior condition.

Be Ready in 2021

12/1/2020 (Permalink)

ERP info and logo Be ready for 2021.

The new year signifies a fresh start. With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes your local SERVPRO® of South Pasadena Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don’t wait until disaster strikes. Call your local Rep. Kimberly Robb at (281) 520-8197 to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2021.

Prepare for the Unexpected with our ERP!

11/11/2020 (Permalink)

ERP file SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens.

It is critical to remember that preparation is the best defense for your home or business against disastrous storm damages. While it is not always practical to foresee damages, having specific preparations in place, in case of an emergency, can significantly reduce the time it takes for remediation to occur. After all, "Knowing what to do and what to expect in advance is the key to timely mitigation."  

No matter if you're a homeowner or a business owner, "SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens." The ERP allows you to "create individual emergency ready profiles for each of your properties, saving you time when minutes count." This app can "help you minimize how water or fire damage affect your home or business."

When you download the ERP app, it is essential to enter detailed information about your properties before any damages occur to them. Doing this allows you to "minimize business interruption" because it provides an "immediate plan of action."

Using the SERVPRO ERP app during an emergency is a simple process. Merely tap on the type of damage you want to report, and a request for remediation is immediately sent to us as a result. Without having to worry about the hassle of knowing your address, email, phone number, or insurance adjuster, we can head straight to your property, to save you valuable minutes of time. 

To further the effectiveness of ERP, you can schedule an appointment with Kimberly Robb, our SMM sales and marketing Manager to fully log your property into our files. We can visit your home or business to create a blueprint of the physical building, making remediation much quicker. From there, we can assess your property for strengths and weaknesses, allowing our techs to immediately go where they need to if an emergency occurs.


Call Us Today - (713) 472-4162

Kimberly Robb, Manager - (281) 520-8197

Questions We Ask Water Damage Customers

11/10/2020 (Permalink)

Leaky pipe The #1 question we ask our customers.

Question #1 – What was the water source?

If you are not aware of the source we will try to help you pinpoint it and we may have to recommend that you call a plumber or a foundation repair company. 

If you do not fix the source first, you risk having to request our services a second time.  Knowing the source will also help us indicate if our crew will be dealing with clean or contaminated water.  As I am sure you are aware, when dealing with contaminated water, there are extra precautions that must be taken for the safety of you, your family (including pets), as well as the safety of our crew responding to your emergency need.

Don't forget to look under your sinks!

11/5/2020 (Permalink)

Moldy sink Check under your sinks!

As we start coming into the cold rainy season here in Texas, moisture can start to build up in areas of your home that have water intrusion. Some examples of water intrusions are from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. If these issues do not get taken care of in a timely manner, they lead to mold growth.  While it is normal for a small amount of mold spores to be present in most environments, once it starts spreading and multiplying, it can become a health risk. The mold typically latches onto organic materials in your home such as wood, paper, drywall and insulation. If your home has excessive humidity, a strong musty odor, or visible mold, call SERVPRO! Our Franchise has trained professionals in mold remediation who can safely restore your home to preloss condition. 

Have Questions? Call Us Today!

Emergency Water Damage Tips

10/22/2020 (Permalink)

Dishwasher flooded Help is on the way!

Having any loss is devastating and responding when you’re in a state of panic is not always easy. When you have a water loss there are some steps you can take to prevent further and secondary damage. Here are some emergency water damage tips that the experts here at SERVPRO of South Pasadena have gathered that can help you take action immediately after a water loss while you wait for our emergency response team to arrive:

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.
  • Most importantly, call SERVPRO of South Pasadena at (713) 472-4162.

What Is Black Mold?

10/15/2020 (Permalink)

Moldy room Keep the humidity out, to avoid mold growth.

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of South Pasadena immediately.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.


Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Storm Readiness

10/15/2020 (Permalink)

Power Outages Be Ready!

How do you prepare for a power outage?

Whether it’s stocking up on nonperishable supplies or formulating a plan of action with the rest of the family, there are numerous ways homeowners can ensure they’re ready. One of the steps you may not have considered, however, is to schedule an inspection with a local water and storm damage restoration company. If you’re curious to learn more about power outage preparedness and what you can do, talk with the experts at SERVPRO of South Pasadena. They specialize in storm damage restoration services and will be happy to supply the assistance you’re looking for.

Besides ensuring your home is structurally sound, the water damage restoration experts also recommend the following three tips for power outage preparedness:

  • Create an Emergency Kit: Always have an emergency kit on hand. This should include first aid supplies, light blankets, flashlights, water bottles, energy bars, and other nonperishable essentials to help you survive several hours without electricity.
  • Fill the Gas Tank: Don’t be left stranded with no transportation. Since gas pumps function on electricity, it’s a good idea to fill your vehicle’s tank at least half full, so you can get the entire family to a safe place if need be.
  • Purchase a Generator: If you have appliances or equipment that shouldn’t be without electricity for long periods, then you should consider purchasing a generator. It shouldn’t have to provide electricity for the entire house, but it should have enough power to sustain those few pieces of equipment.

Discover how you can be better prepared for the next power outage by contacting SERVPRO of South Pasadena. They are knowledgeable about storm damages! One of the knowledgeable staff members at SERVPRO of South Pasadena will be available to answer any questions you may have. Visit their website for additional information about their carpet cleaning and storm damage restoration services.

Commercial Cleaning Services

10/15/2020 (Permalink)

Office Commercial Cleaning Services-Call Today!

SERVPRO of South Pasadena is known for fire damage repair and water damage restoration, but you don’t have to wait for disaster to strike to contact them. SERVPRO cleaning services and other commercial services erase the messes of everyday living to keep your office safe and clean.

Everyone in your office will breathe more easily after SERVPRO professionally cleans your carpets, upholstery, and air ducts. Dust and dirt collected in the air and fabrics in your office can aggravate allergies and trap odors. Regular commercial service cleanings extend the life of your carpets and your HVAC system, saving you money in the long term.

If you operate a business, you are responsible for the daily health and safety of your employees. That means providing a clean work environment. From regular maintenance like air duct and carpet cleaning to bigger issues like moisture problems, vandalism, or biohazard cleanup, SERVPRO of South Pasadena can help with the commercial services they offer. You can expect professional commercial service for your office building, hotel, restaurant, or virtually any other business, providing the best impression to your clients with minimal disruption to their service.

SERVPRO technicians aren’t just another cleaning crew. The staff adheres to Institute of Inspection Cleaning and Restoration Certification (IICRC) standards to ensure that you receive the most qualified commercial service possible. SERVPRO technician certifications include Applied Microbial Remediation Technician (AMRT) for mold and sewage remediation and SCI/SPI/SEN Carpet Inspector certification.

Don’t forget that while they are happy to help with regular commercial services, SERVPRO also offers 24-hour emergency service in the unfortunate event of fire, flood, storm damage, and most other types of emergency damage repair and restoration, including emergency fire damage repair and storm damage restoration. To learn more about how SERVPRO of South Pasadena can keep your home or business clean and safe, call them at (713) 472-4162, visit our website, or like us on Facebook!

Tips For Creating a Successful Emergency Ready Plan

10/15/2020 (Permalink)

ERP info and logo Be Prepared!

Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact our Commercial Business Development Manager, Kimberly Robb to setup your free Emergency Ready Profile.

(281) 520-8197

As a trusted leader in the restoration industry, SERVPRO of South Pasadena has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us 24/7 for more information.

Save Your Data From Water Damage With The Assistance of SERVPRO!

9/11/2020 (Permalink)

Flooded room Water damage accumulates quickly and can be detrimental. Contact SERVPRO today for remediation assistance.

Save Your Data From Water Damage With The Assistance of SERVPRO!

In the digital age, your personal data is more important than ever, however, it is also extremely fragile. Water damage can corrupt the data stored on your precious electronics and electronic media. Your paper files, too, are at risk of being completely destroyed by water. Books and documents can be rendered unreadable if left in water for too long. If you have electronics and documents at risk of being lost, then call the professionals at SERVPRO to get on the path to data preservation.

Whether it is paper, electronics, or electronic media, we are experienced in a variety of techniques for saving your property. However, not all types of media were created equal, and some are more difficult than others to save. Paper documents and books are often the most difficult type of media to preserve in the case of water damage. They must be completely frozen and dried through sublimation, where the water affecting the paper is turned from ice into gas.

It should be noted that non-SERVPRO specialty electronics cleaning/repairs services will likely be needed in addition to the services SERVPRO can provide.

We know that your data is important. If your personal data is at risk of being ruined by water damage, then call SERVPRO of South Pasadena at (713) 472-4162 or contact Kimberly Robb for immediate service, (281) 520-8197.

Smell Something Funny? It Might Be Water Damage

9/11/2020 (Permalink)

Smelly House No one wants to find water damages in their new home.

How To Spot Water Damage in Your Home

Do you know when to be worried about a funny smell? Most new homeowners are not water damage specialists, but the human nose is an excellent tool for sniffing out trouble. Your nose is not the only way to spot water damage in your new home. SERVPRO technicians are IICRC certified and can help handle any moisture problems you may discover after moving in.

The sooner you notice a problem, the sooner you can call us to help mitigate ongoing damages. When you notice a problem, a highly trained SERVPRO professional can assess the extent of your damages. We can use our specialized equipment to remedy the issue fast.

What should you keep an eye out for when you do your cleaning? Start at the top. When looking for roof damages, obvious water stains aren't the only problem. Swollen insulation is usually an indication of water retention. Check your flashing (where the roof meets the walls) for cracks and look for missing shingles as well as more obvious signs like holes. Look at door frames and molding. Unusual stains or dark spots on the walls can mean trouble.

Inside, make sure you check your appliances after you move in to be certain they are not leaking where you cannot see easily behind them. Cracked hoses and loose connections can be tricky. Ripples, buckling, and changes in texture can tell you the flooring has a water problem. Remember to trust your nose. If it smells wrong, it probably is.

Outside water damages and mold are often caused by improper drainage. Check your spouts to see that they are clear and make sure you do not have water pooling around the foundation of your new home. At the first sign of damage, you can call SERVPRO.

No one wants to find water damages in their new home. If you do, SERVPRO of South Pasadena is available at (713) 472-4162 24 hours a day. We can make things “Like it never even happened,” so you can relax in your new house.

Water Damage and a Mold Infestation

9/10/2020 (Permalink)

Moldy wall The Real Truth Behind Water Damage Remediation Success

Contact SERVPRO to remediate water damage and to possibly help prevent mold.

Mold is always a concern whenever there is damage from water leaks or floods. Within 48 hours, mold can begin to grow and cause health effects. There are mold spores everywhere in low concentrations. However, warmth and moisture are perfect breeding grounds for mold.

SERVPRO provides water damage services along with mold remediation and prevention. We respond immediately to your call and formulate a plan to manage the water damage recovery and restoration. We understand that standing water should be removed immediately and drying activities implemented to prevent mold growth.

The crew chief can assess the water damage and deploy pumps, air movers, and dehumidifiers to dry your home before mold can begin to establish colonies. Homeowners can also turn on their AC systems to help with the drying process unless there is extensive mold growth. SERVPRO can guide you in this process.

Call SERVPRO of South Pasadena at (713) 472-4162 for 24/7 service.  We're Faster To Any Size Disaster.

Hurricane Season is Here! Who Do You Call for Help?

9/4/2020 (Permalink)

ERP info and logo Give me a call to schedule a ERP for your building or commercial clients!

Who Do You Call for Help?

We are prepared and ready. In the event of anyone needing our help, please call Kimberly Robb at 281-520-8197 for immediate assistance or our office at (713) 472-4162.
Be sure everyone in your office has my number saved in their phone! 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW!

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile, business interruption is minimized by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your customers' businesses. 

Are You Ready?

The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans ON a disaster, but you can plan FOR it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. I can help you quickly get your property back in working order. Give me a call to schedule a ERP for your building or commercial clients! Thank you, Kimberly Robb
SERVPRO® of Friendswood/Pearland SERVPRO® of South Pasadena Marketing & Sales Manager Sr. Commercial Project Manager Kimberly@SERVPROpearland.com Mobile – 281-520-8197

We Answer the Phone Ready to Help Call Today - 713-472-4162

9/4/2020 (Permalink)

SERVPRO of South Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 713-472-4162

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pasadena has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Understanding Water Damage

8/31/2020 (Permalink)

Dry mat system. This is our injectidry system we use whenever we are trying to dry and save hardwood flooring.

Now that businesses are beginning to open their doors, the possibility of water damage is much more prevalent. Old pipes that have been sitting dormant during the stay in home order may now be susceptible to leaks. When water damage is present, it spreads quickly, heightening the chances of mold growth and damage to your business or home. It is crucial that the affected areas are properly mitigated as rapidly as possible, and at SERVPRO of South Pasadena, we have our service professionals ready 24/7.

What is water damage? Water damage is any harm that is caused by water, which includes flooding, leaks, pipe bursts, appliance malfunctions and many more. Not only can the water ruin your carpets, ceiling, and furniture, but it can also destroy precious family possessions, important documents, and irreplaceable personal items. At SERVPRO of South Pasadena, we understand how important it is to protect your personal belongings and documents, and we will set an immediate plan of action to remove or protect your items, while our highly trained and certified experts mitigate the affected areas to prevent further damage or mold development.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pasadena is a team of certified water technician specialists with the proper equipment and training to handle your needs. Our experts will assess the damage, extract, and mitigate the water damage and develop a drying plan to make water damage in your home or business “Like it never even happened.” We will keep you updated every step of the way so you can feel confident after disaster strikes.

Info about Water Damage

8/26/2020 (Permalink)

Dry mat system. This is our injectidry system we use whenever we are trying to dry and save hardwood flooring.

Now that businesses are beginning to open their doors, the possibility of water damage is much more prevalent. Old pipes that have been sitting dormant during the stay in home order may now be susceptible to leaks. When water damage is present, it spreads quickly, heightening the chances of mold growth and damage to your business or home. It is crucial that the affected areas are properly mitigated as rapidly as possible, and at SERVPRO of South Pasadena, we have our service professionals ready 24/7.

What is water damage? Water damage is any harm that is caused by water, which includes flooding, leaks, pipe bursts, appliance malfunctions and many more. Not only can the water ruin your carpets, ceiling, and furniture, but it can also destroy precious family possessions, important documents, and irreplaceable personal items. At SERVPRO of South Pasadena, we understand how important it is to protect your personal belongings and documents, and we will set an immediate plan of action to remove or protect your items, while our highly trained and certified experts mitigate the affected areas to prevent further damage or mold development.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pasadena is a team of certified water technician specialists with the proper equipment and training to handle your needs. Our experts will assess the damage, extract, and mitigate the water damage and develop a drying plan to make water damage in your home or business “Like it never even happened.” We will keep you updated every step of the way so you can feel confident after disaster strikes.

Smoke Alarm Safety

7/14/2020 (Permalink)

Fire damaged home with logo Checking your smoke detector's batteries can help save you or the life of a loved one in the case of a fire.

You probably know what the smoke alarm in your home looks like. You should also (hopefully) know where it’s located. The big question you should ask yourself is, “Does it work?” The Residential Fire Safety Institute shows that over 92% of dwellings in the US have smoke alarms. Which sounds like a great statistic, right? But it’s also estimate that one third of those smoke alarms do not work.

Smoke alarms are fairly low maintenance, however, they cannot simply be installed and forgotten. Here are some tips to keep your smoke alarm functioning properly:

  • Replace smoke alarms every decade. After 10 years, smoke alarms have a 30% failure rate.
  • Vacuum alarms once every 6 months to once a year. An alarm clogged with dust and debris can affect the alarms’ ability to function properly.
  • Install both ionization and photoelectric alarms. The ionization detectors activate quicker for flare ups or flaming fires, while photoelectric detectors work better for slow, smoldering fires.
  • Test your fire alarms once every 3 months.

click here for more information.

Call (713) 472-4162 to schedule a consultation.

Is Your Business Ready For a Disaster?

7/14/2020 (Permalink)

ERP info and logo By teaming up with SERVPRO® for your Emergency Ready Profile, your business can recover faster!

Are You Ready?

The best time to create a disaster plan is NOT while the disaster is happening, but rather well before it happens. Preparedness is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The big question for every business owner is “Are you ready for whatever happens?”

SERVPRO Emergency Ready Profile

The SERVPRO® Emergency Ready Profile® is a start-up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By teaming up with SERVPRO® for your Emergency Ready Profile, your business can receive the benefit of over 45 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO Advantage

Below is a list of what SERVPRO® has to offer your business:

  • A No Cost Assessment for Your Facility
  • A Concise Profile Document
    • This contains only the critical information needed in the event of an emergency.
  • A Guide for Restoration
    • This will minimize the amount of time your business is unable to operate by having a plan already in place.
  • Establishes SERVPRO® as Your Personal Mitigation and Restoration Provider
  • Identification of the Chain of Command
    • This ensures your company leaders are the ones responsible for authorizing work to begin and the appropriate members of the staff are notified with the status of your restoration project.
  • Provides Facility Details
    • Lists shut-off valve/breaker locations, priority areas, and priority contact information.
    • Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens”.

Call SERVPRO® of South Pasadena at

(713) 472-4162 today get your SERVPRO® Emergency Ready Profile® started.

How to Deal With the Aftermath of a House Fire

7/6/2020 (Permalink)

Fire Logo Call S. Pasadena at (713) 472-4162 anytime, day or night, to help you recover after a fire.

A house fire is an absolutely devastating situation. No matter how quickly the fire was extinguished, it can still cause serious household damages and emotional repercussions for your entire family.

While handling the damage may seem overwhelming, you can make sure you are doing everything in your power to recover quickly and lessen the impact on your home and your mental well-being.

Enlist emotional support. 

The damage that fires cause can be alarming to see firsthand. Firefighters will often have to break windows or cut holes in the roof or walls, and many items that were not near the fire may still be damaged by smoke, soot and water from the fire extinguishers. When you are preparing to see your home for the first time after a fire, understand that it will be traumatic and you will need to grieve. Bring people who can provide emotional support to you and your family, and be open to seeking therapeutic counseling to help yourselves through the grieving process if needed. 

Wait to enter your home. 

Though things may appear to not be damaged enough to make your home a hazard, never enter without first checking with officials to determine everything is safe. The invisible damage a fire causes can undermine a home’s structural elements, and a second combustion may even be possible depending on the source of the fire. Make sure you always wait for the official OK before reentering your home.

Contact your insurance company. 

As soon as possible after the fire, contact your insurance agent to find out what your homeowners insurance policy covers and start your claim. Because policies vary so wildly, this should be done early on so you do not risk accidentally undermining your claim.

Document the damages. 

Do a full inventory of all the damages, and take detailed photographs so you have record of everything in the home that is impacted. Not only will this be helpful as you work with your insurance adjuster, but it is also a handy tool for your personal records so you can see what you will need to replace in the home. It’s wise to have an ongoing inventory of your personal belongings before you experience a fire. If you already have a documented inventory, use that as a guide when assessing damage. 

Contact your restoration company. 

There is not enough good that can be said about working with a qualified fire restoration company to help you mitigate the damages. Fires are extremely stressful for your entire household, but working with a company you can trust, like SERVPRO of S. Pasadena, can alleviate many worries and headaches. We are experts at handling the details after a fire. We can help guide you through difficult steps, save you extra work and answer many of your questions along the way.

Call S. Pasadena at (713) 472-4162 anytime, day or night, to help you recover after a fire. We live and work in your local Houston areas and understand what you need most after experiencing this kind of traumatic disaster. We’re ready to help!

Check The Date of Your Smoke Alarm

6/29/2020 (Permalink)

Fire Having an emergency plan and practicing it can help save your life and your family’s life.

Having an emergency plan and practicing it can help save your life and your family’s life.

The Chicago Fire, also known as the Great Chicago Fire, engulfed the city in flames for two days. When finally controlled, the fire had destroyed more than 17,000 structures and claimed an estimated 250 lives. In remembrance of the Great Chicago Fire and in hopes of saving lives, the National Fire Prevention Association (NFPA) holds a National Fire Prevention Week. The 2016 Fire Prevention Week theme, running from October 9-15th, is “Don’t wait --check the date!” reminding everyone to replace household smoke alarms every 10 years.

Because of this event, and as Houston’s leading fire damage restoration company, we’ve gathered home fire facts and tips to help keep you and your family safe.

Smoke Alarms


• In 2014, U.S. fire departments responded to 367,500 house fires that resulted in nearly 3,000 deaths. 


• Between 2009-2013, 3 out of 5 home fire deaths occurred in homes without smoke alarms or with non-working smoke alarms.


• Smoke alarm failure is frequently caused missing batteries, batteries, expired batteries, or from the smoke alarm being disconnected from the power source.


• Smoke alarms cut the risk of dying in a house fire by half,


Emergency Exit Plan


• Fire can spread quickly. Often you will have as little as 2 minutes from the moment the smoke alarm sounds to get out of the house to safety.


• Having an emergency plan and practicing it can help save your life and your family’s life. Unfortunately, nearly have of those who have a plan practice it.


• For help in developing an escape plan and ways to help children prepare for an emergency, visit the NFPA website.


Fire Prevention


• Two out of every five house fires start in the kitchen. Frying is the activity most often associated with kitchen fires. 


• A fire extinguisher can save lives and your home by putting out small fires before they grow out of control, though it is important to remember that they have limitations. The main priority is always your safety and that of your family.


• Familiarize yourself with the operation of the fire extinguisher and place one in several areas of your home. The suggested locations for keeping a fire extinguisher includes the kitchen, your bedroom, the basement, attic, and by the outdoor grill.


• Space heaters are also a major contributor to house fires and it the second cause of fire deaths in recent years. To help prevent fire, do not use an extension cord with your space heater and be sure to keep it clear of fabrics and other items that are flammable. 


The NFPA and  SERVPRO remind you to replace your smoke detectors every ten years. Most house fires happen at night making it all the most critical to have smoke alarms in working order. If you hear the alarm sound at night, implement the family escape plan immediately. Your life and the lives of your loved ones can never be replaced. A home damaged by fire, however, can be restored. 

To learn more about SERVPRO’s fire damage restoration services, call Kimberly at (281) 520-8197.

Tips for Hurricane Preparedness

6/12/2020 (Permalink)

hurricane with logo For help with storm damage, call the office team with SERVPRO® South Pasadena.

If you live near the coast, you probably cringe at the thought of Hurricane Season. No worries, your friends at SERVPRO® of South Pasadena are here with some helpful tips to keep your family and home prepared!

10 Tips for Hurricane Preparedness:

  1. Build or buy a disaster supply kit. Your kit should contain water (Rule of Thumb: 2 gallons per person, per day for at least 3-4 days), at least a 3 day supply of non-perishable foods, a can-opener, a first aid kit, flashlights/candles, crank radio, flare guns or whistles to signal for help, extra clothes, cash, a local map, and any specialty items for infants, elderly, or disabled family members.
  2. Create an evacuation plan. If your family is not together at the time of the emergency, where is a safe, accessible area for everyone to meet? Where will you go? What do you need to bring with you? What is the best route to avoid traffic? Make sure all family members are aware of your evacuation plan and assign tasks to each family member to help get your family out of harm's way as quickly as possible.
  3. Fill your bathtubs with water. This water can be used to flush toilets, cleaning and washing. Keep a bucket or other large container for scooping the water you need.
  4. Make a list of emergency contacts. This would include your family physician, insurance agent, key family members, and of course, your friendly neighborhood SERVPRO®!
  5. If you do not plan on evacuating, board your windows and other openings with plywood. This provides protection in the instance your window is broken during the storm and from any flying debris.
  6. Place sandbags in any areas you would like to prevent water intrusion. Your home’s garage is the most vulnerable area against wind and water. Placing sandbags at your garage doors and any other vulnerable areas will help keep the damage at a minimum.
  7. Secure any outdoor furniture or toys that could get blown around or float away. If you have a pool, you can toss any water-friendly toys or patio furniture into the pool. Once the items are under water in the pool, they won’t be able to float out or blow away. This practice is commonly used by hotels to prevent their pool-side furniture from being lost in the storm. If you do not have a pool, move the outdoors items into the garage or under a tarp that is anchored to a secure spot.
  8.  Turn your refrigerator and freezer on the coldest setting. This should help keep the food cold during a power outage. Should your power go out, avoid opening the refrigerator if you can. If you must open it- open it quickly, grab what you need, and close it immediately.
  9. Place valuables or items that can easily be ruined by water into containers and on higher ground. Remove anything from the floor, bottom cabinets/shelves, and furniture that could get ruined by the flood waters and stack them on something off the ground, such as a bed or table.
  10. Know who you need to call in the instance you’ve had a loss at your property and need to make a claim. Keep your insurance agent and adjuster information stored or written down in your disaster kit. Calling your agent or adjuster’s direct line VS the 1-800 number can lead to a quicker response.

For help with storm damage, call the office team with SERVPRO® South Pasadena at (713) 472-4162, or visit out website: https://www.SERVPROsouthpasadena.com/

A Graffiti Situation

6/12/2020 (Permalink)

Graffiti stairway SERVPRO of South Pasadena in an expert in Graffiti removal.
 

It can happen to any business at any time. Schools and Downtown buildings understand the fear all too well. One day it’s not there and the next the walls are filled with colored scribbles. Graffiti can come in many forms such as tagging, wild style, or a creative piece. (click here to learn more).

Not all Graffiti is created equal. Some would argue it can be a piece of art, others are seen as disgusting vandalism. There are countless reasons people do it but something universal to all version is how difficult it is to clean up. If you find your business marked, have your maintenance man/woman take a look at these tips for removing graffiti.

5 Handy Removal Tips

  1. Remove the Graffiti as quickly as possible! The longer it sits the more it settles into the material.
  2. Use a 3000psi pressure washer. When using this method do so with caution as too high of a pressure will etch the image you are trying to get rid of permanently into the surface.
  3. Commercial cleaners do exist that will help strip the paint. Take a trip to your nearest Home Deopt or Lowes
  4. Sandpaper the image down before removal to weaken the top layer of paint.
  5. Do not try to scrub the paint off with cloth, use a steel brush for better results

Bonus Tip

  • When in doubt, call the professionals!

SERVPRO of South Pasadena in an expert in Graffiti removal. The SERVPRO franchise has developed special chemical cleaners to aid in the removal of paint that, when used correctly, could lessen the damage to the surface trying to be cleaned. 

Did your building get tagged when you weren't looking? Don't let it be something you stress over and call Kimberly Robb at (281) 520-8197. 

Is Your School, Home or Business Clean of Viruses?

6/12/2020 (Permalink)

Cleaning via Spraying SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including COVID-19, MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

Differences between cleaning, disinfecting, and sanitizing

  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
  3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SERVPRO of South Pasadena can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Please call Kimberly Robb at (281) 520-8197 to schedule an assessment of your situation.

What To Avoid When Dealing With a Water Damage

6/12/2020 (Permalink)

flooded home Whether water damage affects your home from a pipe break or an external cause, contact SERVPRO for effective remediation services.
 Why Cross-training Matters in Water Damage Restoration Services here in Houston.

Water damage can be debilitating. Private residents are more often than not ill-equipped to deal with large amounts of water and the longer it is left to sit the more likely it is to cause permanent damage. SERVPRO is a restoration company that has built its stellar reputation on professional handling of water and fire damages for commercial property managers and private residents. We are a local company with access to phenomenal resources thanks to our national franchises all over the US.

Water damage in Houston properties can often be the start of a long list of problems. The reason is that moisture can weaken structural areas of the home as well as its carpets, fittings, and furniture. Moist environments are also breeding grounds for secondary damages like mold growth or unpleasant odors. Here at SERVPRO, our technicians undergo intensive training to give them a broad working knowledge of different aspects of remediation and their knock-on effects.

A SERVPRO technician usually holds several certificates issued by the IICRC, and they bring that training into every service. Holding a certificate in odor control, for example, can be hugely beneficial during water cleanup. The same can be said for the assessment and remediation of mold which may be discovered during service. It is this broad range of expertise that differentiates our technicians from other providers.

Availability is the reason SERVPRO is the restoration service of choice for so many private residents and commercial property owners. We operate a 24 hour a day call line because we know that damages can be unexpected and happen anytime. Having the safety net of an emergency call line is essential to our customers. Because our technicians live and work local to the area, we can also promise to arrive on site within four hours of notification of loss.

Next time you experience property damages contact SERVPRO of South Pasadena at (713) 472-4162

Electrical Fires

6/12/2020 (Permalink)

Fire Logo Some electrical fires happen because of problems in house wiring or appliance failure.
When an electrical fire happens most people are taken by surprise. It usually happens from a simple act done a hundred times before such as turning on a light switch or plugging in your phone, but this time it causes sparks to fly. There are few tells to look for indicating the fire is imminent. Yet with today's safety standards in modern-day products, electrical fires happen so rarely even when we push the wiring to its limit that we are lured into a false sense of security.

Remember To Look For:

Frayed Wiring- There is always that one cell phone charger that seems to pull at the ends and become frayed. The wiring may be exposed but you continue to use it anyway because it still works. Please don't. The exposed wiring could spark at any time and cause a fire that would be much more expensive to pay for over buying a new charger.

Old Wiring- In between the walls of every home runs a maze of circuitry and copper wiring. All homes are built to code with plenty of electrical charges to sustain modern appliances. As time goes on and we invent bigger, better, and more energy consuming products it becomes harder for the old wiring to keep up.

Overpopulated Extension Cords- During the holiday season, this becomes the most common fire hazard. It is also the most common cause of fires during the month of December. 

High Wattage Bulbs- Every lamp comes with a little warning label informing the owner of the highest wattage it can safely use. Do not stick any bulb in a light fixture because it fits. 

Space Heaters- The most common cause of a household fire occurring because of these is due to the nature of how easy it is to light fabrics on fire. Keep space heaters away from curtains and organic products.

The #1 Choice

6/5/2020 (Permalink)

virus with grey background Certified: SERVPRO Cleaned

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call or email us to see how we can help clean your home or business.

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

Certified: SERVPRO Cleaned

A higher standard of clean

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning.

We Answer the Phone Ready to Help Call Today - 

Kimberly Robb, (281) 520-8197, Kimberly@SERVPROpearland.com

Related Commercial Services

Commercial Water Damage

6/5/2020 (Permalink)

office with drying equipment This Property Manager was thrilled that we arrived so fast and did a great job!

This building experienced a toilet overflow on the 17th floor. SERVPRO of S. Pasadena arrived within the hour.   We always begin by walking the job with the Engineer and Property Manager to discuss a plan of action.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Highly Trained Water Damage Restoration Specialists

Water Damage or Flooding? 

We Answer the Phone Ready to Help Call Today - 

Kimberly Robb, (281) 520-8197, spkimberly1@gmail.com

Catalina Cardenas, (281) 520-8196, spcatalina1@gmail.com

Got Mold?

6/5/2020 (Permalink)

mold growth Got Mold?

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of S. Pasadena for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of S. Pasadena specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

The Mold Remediation Process

6/5/2020 (Permalink)

moldy hallway If the right conditions exist, mold will grow.

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - Kimberly Robb (281) 520-8197
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Pasadena for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of South Pasadena has the training, equipment, and expertise to handle the situation.

SERVPRO of South Pasadena proudly serves Pasadena and surrounding areas.

Need Emergency Service?

5/29/2020 (Permalink)

Water damaged living room We are here to help.

When fire and water take control of your life, SERVPRO® helps you take it back.

Call Us 24/7 – 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

A higher standard of clean

With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

Why take the risk? Call a SERVPRO® franchise professional.
Working to make it “Like it never even happened.”

We Answer the Phone Ready to Help

Call Today -

Kimberly Robb, (281) 520-8197, spkimberly1@gmail.com

Catalina Cardenas, (281) 520-8196, spcatalina1@gmail.com

Coronavirus Update

5/19/2020 (Permalink)

Heavy Duty Cleaning Clean and disinfect your home or business according to the protocols set forth by the CDC.

Coronavirus Update

Here to Help®

The Centers for Disease Control and Prevention continues to respond to the novel Coronavirus outbreak. SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. The CDC encourages cleaning of counters, tabletops, doorknobs, and other high-touch surfaces with a hospital-grade disinfectant.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever, we are here to help. 

We would love the opportunity to schedule a brief Zoom or call with you to discuss employee safety, business continuity, and our pricing.

Call us today to schedule your cleaning.

(281) 520-8197 Kimberly Robb

(281) 520-8196 Catalina Cardenas

Here To Serve

5/19/2020 (Permalink)

Here To Serve We want to remind you that we are specialists in cleaning services.

We want to remind you that we are specialists in cleaning services. We are working in conjunction with the proper authorities to provide needed disinfecting services. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever, we are here to help. 

I would love the opportunity to schedule a brief Zoom or call with you to discuss employee safety, business continuity, and our pricing.

Call Kimberly Robb at 281-520-8197 or email spkimberly1@gmail.com

SERVPRO is Here to Help during this time of need

5/19/2020 (Permalink)

Here to Help Here to Help

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services.

We Answer the Phone Ready to Help

Call Today -

Kimberly Robb, (281) 520-8197, spkimberly1@gmail.com

Catalina Cardenas, (281) 520-8196, spcatalina1@gmail.com

https://www.SERVPROsouthpasadena.com/

Hurricane Season Is Here

5/19/2020 (Permalink)

Hurricane Season When you have water damage, don't leave your property to chance. We Answer the Phone Ready to Help

Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.


Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

When you have water damage, don't leave your property to chance.  

We Answer the Phone Ready to Help

Call Today -

Kimberly Robb, (281) 520-8197, spkimberly1@gmail.com

Catalina Cardenas, (281) 520-8196, spcatalina1@gmail.com

https://www.SERVPROsouthpasadena.com/

Storm Team

5/5/2020 (Permalink)

What is Storm Team? These Storm Sites are committed to being in a constant state of readiness.

What Is STORM? 

A controlled response managed by one or more SERVPRO® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

How Does It Affect You?

The Storm Response Program maximizes production volume as a result of weather and catastrophic events. Through the four Franchise owned Storm Teams the program is capable of scaling to manage catastrophic events from a local microburst that provides only a few opportunities serviced by regional Franchises, up to large hurricanes that provide thousands of opportunities and require hundreds of crews.

How Do We Do It?

  1. Promote and Plan
  2. Monitor the Potential Event
  3. Activate the Event
  4. Execute the Event
  5. Exit the Event
  6. Post Event

No Job Is Too Large

5/5/2020 (Permalink)

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

We Answer the Phone Ready to Help
Call Today - 

Kimberly Robb, (281) 520-8197, spkimberly1@gmail.com

Catalina Cardenas, (281) 520-8196, spcatalina1@gmail.com

Call Us Today!

5/5/2020 (Permalink)

Call us today! Call us today to schedule your cleaning.

Coronavirus Update

Here to Help®

The Centers for Disease Control and Prevention continues to respond to the novel Coronavirus outbreak. SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. The CDC encourages cleaning of counters, tabletops, doorknobs, and other high-touch surfaces with a hospital-grade disinfectant.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever, we are here to help. 

We would love the opportunity to schedule a brief Zoom or call with you to discuss employee safety, business continuity, and our pricing.

Call us today to schedule your cleaning.

(281) 520-8197 Kimberly Robb

(281) 520-8196 Catalina Cardenas

Storm Team

5/5/2020 (Permalink)

Storm Team These Storm Sites are committed to being in a constant state of readiness.

What Is STORM? 

A controlled response managed by one or more SERVPRO® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

How Does It Affect You?

The Storm Response Program maximizes production volume as a result of weather and catastrophic events. Through the four Franchise owned Storm Teams the program is capable of scaling to manage catastrophic events from a local microburst that provides only a few opportunities serviced by regional Franchises, up to large hurricanes that provide thousands of opportunities and require hundreds of crews.

How Do We Do It?

  1. Promote and Plan
  2. Monitor the Potential Event
  3. Activate the Event
  4. Execute the Event
  5. Exit the Event
  6. Post Event

International Firefighters Day

5/4/2020 (Permalink)

To all the firefighters To all the firefighters that risk everything to save our lives.

To all the firefighters that risk everything to save our lives, memories, and communities, thank you for all you do. #InternationalFirefightersDay

By proudly wearing and displaying blue and red ribbons pinned together or by participating in a memorial or recognition event, we can show our gratitude to firefighters everywhere. The IFFD ribbons are linked to colors symbolic of the main elements firefighters work with – red for fire and blue for water.

The IAFF Foundation is dedicated to protecting and assisting IAFF members who put their lives on the line to save others, as well as the communities they serve.

When there’s a national emergency or natural disaster — from hurricanes, wildfires, floods, and tornadoes to mass casualty events and civil disturbances — firefighters and paramedics remain on the frontlines serving their communities. To Donate to IAFF Foundation 

Cleanup Procedures for COVID-19

4/27/2020 (Permalink)

Cleanup Procedures for COVID-19 We are specialists in cleaning services.

We want to remind you that we are specialists in cleaning services. We are working in conjunction with the proper authorities to provide needed disinfecting services. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste. Call Kimberly at 281-520-8197 or Catalina at 281-520-8196.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever, we are here to help. 

We would love the opportunity to schedule a brief Zoom or FaceTime call with you to discuss employee safety, business continuity, and our pricing.

https://www.SERVPROsouthpasadena.com/

The #1 Choice for COVID-19 Cleanup and Restoration

4/14/2020 (Permalink)

Clean your home or business See how we can help clean your home or business.

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. 

Call Kimberly at 281-520-8197 or Catalina at 281-520-8196.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever, we are here to help. 

We would love the opportunity to schedule a brief Zoom or FaceTime call with you to discuss employee safety, business continuity, and our pricing.

Coronavirus Cleaning-Here to Help

3/30/2020 (Permalink)

Here to Help advertisement with SERVPRO information This is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

3/30/2020

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. 

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Pricing

Pricing is dependent upon many factors, such as, but not limited to, total square footage, labor, location, type of facility, and customer scope (i.e. content wipe down). 

Customer Information Forms

In addition to the Authorization to Perform Services, it is recommended to use one of the following customer forms to document the property owner's understanding of reasonable expectations. 


Call Today for a Cleaning

If your business needs deep cleaning services, call the experts today – 

Kimberly Robb 281-520-8197

 Sources:https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.htmlhttps://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Large Loss Repair and Cleaning

2/26/2020 (Permalink)

Front of an old damaged hotel Let Us Handle Your Large Loss

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. The rate at which things move with ease and precision is unparalleled.

The SERVPRO Advantage is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Our team is massive and can be readied quickly to save you time!

CALL TODAY to schedule your cleaning!

(281) 520-8197 Kimberly Robb

(281) 520-8196 Catalina Cardenas

HELPING TO MAKE FIRE AND WATER DAMAGE “Like it never even happened.”

3 Reasons Mold Grows

2/24/2020 (Permalink)

Drying equipment drying an office floor Water damage in a Pearland, TX office causing secondary damage

3 Reasons Mold Grows

According to many mold remediation professionals, there are a few reasons mold growth could occur at your Pearland, TX, business. However, understanding the sources of these problems could help you take preventative steps. Here’s what you may want to know.

1. Moisture Problems

In many cases, water damage can become a contributing factor to spore growth. This is because mold needs areas of high humidity to grow and a persistent source of water such as flooding or a leak provides this. In addition to creating a humid environment, water can also lead to a breakdown of organic materials in the area which is another contributing factor to spore growth. If you have water damage on your company property it’s best to fix the issue as quickly as possible.

2. Dim Conditions

In many cases, mold growth is found in dark areas or those with dim lighting. This is partially because these areas are usual cooler than spaces in the sunlight, but also because for some varieties the darker conditions creates a higher relative humidity which may allow the reproductive mechanisms of the mold spores to work faster. This is one reason why mold is found in basements, attics, and in spaces behind walls.

3. Organic Fuel Sources

As a fungi mold absorbs nutrients from organic materials around it. This can be structural material such as wood or drywall, or more decorative like wallpaper or carpeting. With a source like this is available in a dim or dark area of high humidity it creates a prime habitat for spore growth.
In most cases, mold growth requires a few conditions in order to thrive. These include moisture which can create humidity, dim light which often helps keep the area cooler, and an organic fuel source. Understanding this growth process can help you take preventative steps. If you do find problems a restoration professional can help.

Our Certified Technicians go Through Many Training Processes

2/7/2020 (Permalink)

Logo of IIRC organization The Institute of Inspection Cleaning and Restoration Certification sets standards and certification for inspection,cleaning, and restoration.

SERVPRO Industries, Inc., has been established since 1967 and has redefined the mitigation and restoration industry. 

All SERVPRO employees go through several different training processes in the following:

•Crew Training

•Fire Restoration

•Water Restoration

•Carpet and Upholstery Cleaning

Certification is awarded after successful completion of course materials and an examination. 

At SERVPRO we also train our technicians to be IICRC certified through the IICRC Training Program. IICRC stands for The Institute of Inspection Cleaning and Restoration Certification which sets standards and certification for the inspection,cleaning, and restoration industries. An IICRC certification helps to identify the most skilled, highly trained and dedicated technicians and businesses in the field. IICRC trained professionals are able to set themselves apart from others in the industry. Due to training, experience, and comprehensive examinations that set the highest standards in:

•Fire Restoration

•Water Restoration

•Carpet Cleaning

•Upholstery Cleaning 

•Applied Structural Drying 

SERVPRO is an approved IICRC Training School that offers year-around classes in each of those categories. SERVPRO even has its own Applied Structural Drying Training Facility. 

When you choose SERVPRO for your Water Damage, Fire Damage, Mold Remediation, Storm Damage or Cleaning we will make it Like It Never Happened. We can be reached 24/7 in order to assist you. Just give us, SERVPRO of South Pasadena, a call at (713) 472-4162 

The Different Causes of Commercial Water Damage

1/27/2020 (Permalink)

Large size drying equipment on top of attached trailer. Specialty Drying Equipment for Commercial Large water damages.

Work Place Water Damage is Restored by SERVPRO

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
 
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of South Pasadena will get you back up and running again. Call us anytime 24/7 at (713) 472-4162 for fast help.

Preventing Lint Fires and Damage

1/22/2020 (Permalink)

Dryer fires are more likely to occur during the fall and winter months, with the month of January seeing the most dryer fires. However, it is just as important to practice fire safety by cleaning out your dryer vent as often as necessary.

When should I clean my dryer vent?

  • You should clean out the ling filter after every load of laundry.
  • Check the back of the dryer for lint buildup every other week.
  • Every few months you should clean the exhaust for lint buildup.

If you experience a dryer fire, you should call firefighters to make sure that the blaze is extinguished. You may also want to contact a residential damage restoration services in Pearland, TX to repair damage to the area surrounding your laundry machines after a lint fire.

Smoke and Soot Cleanup

1/22/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.


Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Pasadena will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.


Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today (713) 472-4162

Ash Damage

1/22/2020 (Permalink)

Ash is one of the most destructive factors in a fire, second only to the blaze itself in potential to harm your home. In some cases, ash may be present in such large volumes that it causes thousands of dollars in damage all on its own. Ash is difficult and labor-intensive to remove, but with the right crew and the right strategy, SERVPRO makes short work of it. So, where is ash most liable to cause extensive damage?

When Mixed With Water
In Pasadena fire damage cases, ash often combines with water to create a staining and difficult-to-handle sludge. This material may require extra care and slower extraction than other material, costing time and energy otherwise spent on restoring other types of damage including burns and smoke odors. This material, while visually disastrous and time-intensive to take care of, is thankfully relatively straightforward to clean up and remove from a home.

Clogged Drains And Pipes
Ash is highly liable to clog up drains and pipes around the home. While lighter clogs may be easy to clean up and remove, in some cases ash may fill up an entire section of pipe and become packed in. When this happens, the pipes may have to be removed and flushed out with specialty equipment. SERVPRO technicians usually examine each water fixture in your home thoroughly to determine how severe the damage is before ripping out pipes.

Carpeting And Floor Materials
The most likely place for ash to end up is on your floor. Depending on the intensity of the fire, flooring may receive multiple inches of ash cover. This material is staining, dusty, and difficult to remove from most types of carpeting. In some cases, the carpet may have to be removed to allow for cleaning or replacement.

SERVPRO of South Pasadena has been helping local homeowners to recover from fire damage for years. Give us a call around the clock at (713) 472-4162 for our services.

Immediate Storm Damage Cleanup

1/22/2020 (Permalink)

Storm damage can often have layers of destructive effects that must get addressed immediately to protect as much of your property as possible. Your flooring and carpeting can often be among the most challenging to address. Our SERVPRO of South Pasadena professional technicians can work to begin extraction and drying of damaged areas when we arrive. We work around the clock to prevent unnecessary secondary damage.

Our contents department will be able to determine what items and personal belongings are salvable and if we need to do a pack out to ensure your belongings are safe during the restoration process. With our team of qualified restoration technicians with accreditation's from the Institute of Inspection Cleaning and Restoration Certification (IICRC), we offer focused cleaning, drying, and storage of these items in our climate-controlled facility.

Flooding can be a nightmare in your home or business and the effects only get worse the longer you wait. Give SERVPRO of South Pasadena a call at (713) 472-4162 to make your loss incident “Like it never even happened.”

If a Disaster Strikes, Will You Be Ready?

1/22/2020 (Permalink)

It is important to prepare before a storm or disaster occurs.  Consider the following steps to better prepare for an emergency situation:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans with your family.
  • Assemble or update your emergency supplies.
  • Learn about local hazards in our Pasadena City, and conduct drills to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone. Taking action now helps to protect not only yourself, but also your property.

Hidden Moisture in Pasadena

1/22/2020 (Permalink)

There are many sources of water damage that can occur, that SERVPRO® of South Pasadena professionals take care on a daily bases. Our production team is highly trained to tackle all types of water damage.

Water may enter a building by a number of routes. Water may be from either external or internal sources. The water may be relatively clean of contain some degree of contamination.

Damage from wind storms or other causes may allow rain to enter through the roof. Ice dams on sloped roofs can force water to travel under roofing material and into the building.

Poor construction methods, faulty plumbing or water pipes that freeze and burst can result in water where it was never intended to be. The water may come from lines carrying potable water, which is safe for drinking or a the source could be a backed up sewer-line. Faulty appliances or damaged water beds may also be the cause of a water loss.

Have water or flood damage? Have more questions? Visit our website.

SERVPRO® of South Pasadena 

Call SERVPRO® of South Pasadena (713) 472-4162

A Small Leak Could Be A Big Problem

1/22/2020 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, our SERVPRO of South Pasadena professionals will be on-site to help ensure water damage is handled by completing the following steps.

There is no such thing as a small disaster, especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, we can help ensure the value of your client's property by calling SERVPRO® of South Pasadena's highly trained professionals.

CALL TODAY to schedule your cleaning!

(281) 520-8197 Kimberly Robb

(281) 520-8196 Catalina Cardenas

Characteristics of Water Damage

1/22/2020 (Permalink)

Characteristics of Water Damage Regardless of the cause of water damage to your home or office, our trained technicians are able to recognize the cause and act in order to resolve it. At SERVPRO of South Pasadena, we address the cause of the problem and work closely with insurance companies to help ensure a seamless transition back to normalcy. If your home or business has been affected by water damage, it is essential that you call in professionals like us immediately. Moving water caused by a flood or a burst pipe can spread quickly throughout your home or office, permanently staining things like carpets, upholstery, books and movies. Items such as wooden furniture can swell, with individual components even disintegrating, and unprotected metal surfaces can also become permanently tarnished. For these reason among many others, water should be removed as soon as possible. The longer water sits, the more damage can occur to your home, office and all its contents. In addition, the development of bacteria and the growth of mold can begin to occur. Along with bacteria and mold come unpleasant odors and the risk of increased allergens. SERVPRO of South Pasadena can also assist you with mold should it begin to grow or already be growing. However prevention is key!

SERVPRO Facts

1/22/2020 (Permalink)

  1. When your in an unexpected emergency situation and having to look for companies who can assist you with water mitigation, mold remediation and fire restoration services then SERVPRO should be who you consider most. Don’t just take our word for it. Some facts to consider are as follows:
  1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. One of the top 10 franchises, SERVPRO has proved to be an outstanding company.
  2. At SERVPRO of South Pasadena, our owner started our SERVPRO franchise over 20 years ago. We have the experience to go along with our state of the art equipment and highly trained technicians.
  3. All of our technicians are trained and specialists in the work that they do. Training is constantly updated for them when there’s any new way in the industry to best assist our customers.
  4. We help you work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  5. We work quickly yet thoroughly to ensure that your home is restored, making it "Like it never happened."
  6. At SERVPRO of South Pasadena we are here for you in case of fire damage, water damage, mold, storm damage and biohazard cleanup. Not only are we here for you but we are available 24/7 and 365.

If you experience fire damage, water damage, mold, storm damage or need a biohazard cleanup then call us, SERVPRO of South Pasadena (713) 472-4162

Is Your Business "Ready for Whatever Happens"?

12/30/2019 (Permalink)

Cellphone displaying the Ready App Download the app! Your company's important information and contacts is at your finger tips at all times!

Are You Ready?

The best time to create a disaster plan is NOT while the disaster is happening, but rather well before it happens. Preparedness is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The big question for every business owner is “Are you ready for whatever happens?”

SERVPRO Emergency Ready Profile

The SERVPRO® Emergency Ready Profile® is a start-up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By teaming up with SERVPRO® for your Emergency Ready Profile, your business can receive the benefit of over 45 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO Advantage

You can get started building your SERVPRO® Emergency Ready Profile® today! Below is a list of what SERVPRO® has to offer your business:

  • A No Cost Assessment for Your Facility
      • There is no need to allocate funds, giving you a great value and peace of mind at no cost.
  • A Concise Profile Document
      • This contains only the critical information needed in the event of an emergency.
      • Only takes a little time to complete and will save you an immense amount of time if ever needed.
  • A Guide for Restoration
      • This will minimize the amount of time your business is unable to operate by having a plan already in place.
  • Establishes SERVPRO® as Your Personal Mitigation and Restoration Provider
      • You have a company of professionals that are recognized in the industry at your side from the moment the disaster occurs to the minute your building is restored to “Like it never happened”. 
  • Identification of the Chain of Command
      • This ensures your company leaders are the ones responsible for authorizing work to begin and the appropriate members of the staff are notified with the status of your restoration project.
  • Provides Facility Details
    • Lists shut-off valve/breaker locations, priority areas, and priority contact information.
    • Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens”.


Call SERVPRO® of South Pasadena at (281) 472-4162 today get your SERVPRO® Emergency Ready Profile® started, or visit SERVPRO.com/ready.

Spring is Coming!

12/30/2019 (Permalink)

Road sign reading Spring Cleaning ahead and sky in the background Spring Cleaning is Coming!

Spring is coming and it's the ideal opportunity to refresh your work-place. Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Spring cleaning isn't just for your home, you should do the same for your business. SERVPRO of South Pasadena offers plenty of services that can help your work and even your home start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilots lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of South Pasadena offers great commercial cleaning options as well, so give us a call if there are items you want the professionals to fix.

Rugs and Carpets

If your business uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your work-place does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust!

SERVPRO of South Pasadena is only a phone call away if you need a professional to help freshen up for spring.

Calls us: 281-472-4162

When a pipe bursts in your home.

12/30/2019 (Permalink)

Frozen burst pipe A burst pipe can cause serious water damage.

Here in Texas we don't have a many freezing nights. When it does happens, outside homes are at risk of burst pipes and all the headaches and water damage they bring. A burst pipe can happen almost anywhere, but usually occurs with pipes that are close to the exterior of your home.

The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. Water in a crawlspace or basement is usually well contained and can be easily dried out. However, when a pipe bursts in the main part of your home, such as a toilet feed or an under-sink supply line, it can create a much bigger mess depending upon how much water has inundated the house.

When a pipe in your home bursts—affecting multiple rooms—travels from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is essential for preventing long-term damage. If you see that water has seeped into the subflooring or the drywall the safest step would be to contact a professional water damage remediation company like SERVPRO of South Pasadena to help remove or restore items that would otherwise be destroyed by mold.

SERVPRO Will Be There In Your Time of Need

12/30/2019 (Permalink)

Piece of paper reading We love our customers SERVPRO values our customers.

SERVPRO of South Pasadena takes pride in being in business for over 20 years. Our crew and staff have received intense training to take care of your water mitigation needs. Each member of our crew has been IICRC trained and certified. They know what it takes to do a job right with exceptional customer service. From the moment you pick up the phone to call us, you will be guided through each step we take and will be here to answer any questions you may have along the way. We strive to make the process as stress-free as possible. From crystal clear communication with your adjuster to complete transparency with our customers. We love being a part of our community to help when disaster strikes.

Here No Matter What

12/30/2019 (Permalink)

Man in a bio hazard suit cleaning contaminated refrigerator We are always here to help.

There are many services that SERVPRO has that many people do not know about. SERVPRO offers biohazard clean-up services. It is not easy dealing with a situation involving crime scene clean-up. It can be very emotional and difficult to think about having to deal with certain situations.

There is no need to put yourself through trying to clean-up something traumatic. SERVPRO of South Pasadena can take care of any blood borne pathogens. We know how difficult it can be to deal with issues like this. Let us be the ones to take care of these situations.

“We are always here to help.” We are here for you for the good and the bad. Call us today for more information on these services. We hope you never have to deal with something like this, but we are here for you if you need us. 713-472-4162

The SERVPRO Way

12/30/2019 (Permalink)

Servpro company logo Hero ready for any call.

SERVPRO has something to offer for everyone! Many people know the basics that SERVPRO offers. Yes, we proudly do water and fire restoration, but did you know that SERVPRO has a WIDE range of services to offer? From commercial jobs to residential, we are ALWAYS here to help. That’s right! SERVPRO can handle ANY size job. We also are guaranteed to be the faster to any size disaster.

Did you know that we also do carpet cleanings for residential and commercial businesses? We pride ourselves on the many different approaches that we can take to make your carpet look great again. What about general cleaning? YES! We can do any type of general cleaning that you may need.

How about HVAC and duct cleaning? I bet you didn’t know that we could handle ANY size cleaning. We can make your air quality improve and save money on energy costs in the long run.

We take care of biohazards jobs as well. It’s not pretty to have to deal with a biohazard on your own. It is also NOT safe without the proper precaution taken. We will come take care of the mess for you. 

It is important to also know that we can take care of any mold issues that you may have. Do NOT try to handle mold on your own!

The list goes on and on. We offer SO many services to make your life cleaner, easier, and more affordable. Don’t settle for anything less than the SERVPRO way!

Who Do You Trust?

10/29/2019 (Permalink)

ERP Example Don't Be Ruined! Be Ready!

Did you know that businesses rely on SERVPRO of South Pasadena for exceptional care of their office or building? You never know when danger will strike so it is always better to be prepared. 

SERVPRO of South Pasadena offers an Emergency Ready Profile (ERP). It includes important information customized to your facility. Whether its the location of a shut-off valve is, who your service providers are, or adjusters/insurance personnel to call when you have an emergency. We have your back. Not only does it have all of your important information in one place, but we also have a user-friendly app for your phone or computer so you are always one click away from accessing your information fast when you need it the most. Call SERVPRO of South Pasadena today at 713-472-4162 to schedule your ERP!

We Will Be There in Your Time of Need

10/25/2019 (Permalink)

A Flooded Hall with Water Damage We Are Faster To Any Disaster!

Storms are often very unpredictable, as well as the damage they may cause in their wake. Here at SERVPRO of South Pasadena we take pride in providing 24/7 emergency services to help. Whether the storm causes water damages from a roof leak or wind-driven rain, our technicians are trained to handle any situation. No matter the disaster, we're here to help you restore your home. We strive to make the process as simple and easy as possible to put your mind at ease. Our crew understands the stress that comes when you experience a disaster. We will be by your side every step of the way. Whether its flooding or a fire caused by a lightning strike, you can count on SERVPRO of South Pasadena to be there for all your needs. 

CALL US TODAY: 713-472-4162

Houston Climate Could Be A Severe Breeding Ground For Mold

10/9/2019 (Permalink)

Picture of Mold Growth Call Us TODAY: 281-472-4162

Did you know that there are more than 1 million types of mold? This means mold can exist almost anywhere. While mold doesn't always cause an issue with humans, there are certain types that can do your body a lot of harm.

Mold has to have certain conditions to flourish. Those conditions include:

  • Water
  • Temperature
  • Time

Mold growth is common in houses so it important be on the lookout for any situations that would promote mold growth. Water damages caused by water leaks, water intrusion, or condensation from ducts could make your house a prime location for mold growth. 

If you suspect you have mold in your home or business, give SERVPRO of South Pasadena a call to come out and inspect your situation. 

CALL US ANYTIME: 281-472-4162

We are here to help

8/6/2019 (Permalink)

SERVPRO of South Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 713-472-4162

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pasadena has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Pasadena

SERVPRO of South Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Happy Independence Day From SERVPRO!

7/4/2019 (Permalink)

Fireworks Safety Tip: M-Class fireworks are meant for professional displays. Check to see which fireworks are legal for use in you local area.

Happy 4th of July from SERVPRO!

Happy 4th of July! We know summer is filled with backyard barbecues, parades, and fireworks displays, but did you know that more fires are reported on the 4th of July than any other day of the year?

Each year, fireworks cause on average 1,300 structure fires, 300 vehicle fires and nearly 17,000 other fires, including grass fires, explosions, and even people have been engulfed in flames during a seemingly innocent childhood tradition.

Before preparing your personal fireworks display, check which fireworks are legal in your area and that there is no burn-ban in affect.

Below is a list of fireworks that may be legal for purchase in your area:

  • Sparklers
  • Bottle Rockets
  • Firecrackers (Fireworks designed to explode on the ground.)
  • Roman Candles

Fireworks Safety Tips

SERVPRO is on call 24/7 for emergency fire damages, but of course, we would rather you avoid the fire hazard all together for your safety and those around you! Check out what the pro’s have to say about using fireworks safely:

  • NEVER use fireworks while under the influence of drugs or alcohol.
  • Do not allow young children to handle fireworks. Have an adult supervise them closely and light the fireworks for them.
  • NEVER light fireworks indoors, not even sparklers! People often do not realize that common sparklers burn around 2,000 degrees - hot enough to melt some metals.
  • Do not try to re-light or handle fireworks that did not ignite properly. It may seem like a “dud”, but the malfunction could cause an explosion you are not prepared for.
  • Keep a bucket of water nearby to fully extinguish fireworks that have malfunctioned or have been used before discarding them in a trashcan.
  • When lighting a firework, do not place your head or body over the projectile.

Suffer a Fire Damage?

SERVPRO offers 24 hours service for any emergency. Give a member of our friendly office staff a call and schedule a time for an initial inspection. In the mean time, check out our online guide on what you should do until help arrives!

For more information on SERVPRO Fire Damage Repair and Restoration services, click here.

Have a happy and safe 4th of July from SERVPRO of South Pasadena!

To speak with a job coordinator about making an appointment, call the office at 713-472-4162.

Or visit our website: www.SERVPROsouthpasadena.com

Suffer a NASTY Water Damage?

6/25/2019 (Permalink)

Handling contaminated material can be hazardous. Our trained technicians have all the right protective gear to handle contaminated items safely.

Category 3 Water

As if having water damage to your home isn't bad enough, what happens when the damage involves category 3 water? 

Category 3 water, or black water, is water that is contaminated and possibly contains toxins, bacteria, or other harmful agents. This would include water from a sewer system, flood waters, or water that has sat longer for 3 days without proper cleaning and drying.

Faster to Your Disaster

When dealing with category 3 water, it is recommended to have the water and area cleaned and restored as quickly as possible. Every porous surface serves as a food source and breeding ground for pathogens and fungus, making it very easy for the contaminants to spread quickly throughout your home. 

SERVPRO of South Pasadena offers 24/7 service from our trained professionals in the case you have damage to your home that can't wait! 

What Should You Do Until Help Arrives?

Most homeowners are anxious to get the process of restoration started and often volunteer any work they can do to help the technicians. However, when dealing with black water, we suggest you not do ANYTHING.

While moving out soiled materials or placing fans in the wet areas seem like helpful gestures, you could actually be spreading pathogens and bacteria to other parts of the home that may not have been affected otherwise. It is safest to determine if you are able to remain living in the home and only grab personal belongings that you would like to take with you or move to a safe location. Our technicians arrive fully prepared to move furniture and perform any demolition necessary. 

For more information on black water clean ups, click here.

If you have suffered a water damage, including a class 3 water damage such as a sewer back up, toilet overflow, or flooding, call your local SERVPRO® of South Pasadena to speak with a friendly member of our office staff: 713-472-4162. Or visit our website: www.SERVPROsouthpasadena.com

The Spark of Electrical Fires

6/25/2019 (Permalink)

The type of fire extinguisher you use on a fire matters! Always be aware of the kind of extinguishers you have available and their locations.

Fires in the home can come in many forms. One of the most dangerous fires is an electrical fire. Electrical fires are especially dangerous because not only is a fire ignited, the electricity has the potential to shock an unsuspecting victim. 

Causes of Electrical Fires

Electrical fires often catch homeowners off guard when they are doing something they do everyday, like using a household appliance or plugging something into a socket or power strip. Below is a list of the common causes for electrical fires:

  • Faulty outlets and appliances
  • Light fixtures, lamps, and light bulbs
  • Extension cords
  • Space heaters
  • Faulty wiring

December and January are the months with the most electrical fires due to an increased amount of heating appliances and lights. However, electrical fires can spark without the overhaul of Christmas lights. Overburdening your electrical outlets with any appliances can quickly spark an electrical fire.

How to Prevent an Electrical Fire

Here are some helpful tips to keep from falling victim to an electrical fire:

  • Discard all cords and plugs that are worn or frayed
  • Never break off the 3rd prong on a plug to plug it in to a 2-prong socket.
  • Keep electrical cords away from water and heat sources.
  • Avoid running electrical cords under rugs.
  • When unplugging an item, hold the plug securely and remove the plug from the outlet. 
  • Only use extension cords temporarily

Properly Putting Out an Electrical Fire

Because electricity is involved, you cannot put out an electrical fire the same way you would a typical fire. 

  • Call 911 and GET OUT
    • Call your local fire department or dial 911.
    • Safely exit the building.
    • Keep a safe distance from the building until fire fighters arrive.
  • Disconnect the Electricity
    • If an appliance is on fire, simply unplug the appliance by grabbing the plug and disconnecting from the wall.
    • If the fire is in the wall or in an appliance you can’t unplug, safely get to the switch or electrical panel to shut off the electricity.

If the power is ON:

  • Smother a small fire with baking soda.
  • Use only a class C or ABC fire extinguisher. Remember to use the fire extinguisher properly.
  • NEVER use water on an electrical fire that is still energized.

If the power is OFF:

  • Use a fire extinguisher. If the power is off, it doesn’t matter which kind of fire extinguisher.
  • Use a fire blanket or other thick blanket to smother the fire. 
  • Douse the fire with water. This is only safe and effective if the power source is OFF.



If your home or business has suffered an electrical fire, call SERVPRO of South Pasadena to speak to an expert about cleaning your home and saving your personal belongings!

Ask us about odor removal and how to care for other belongings affected by fires.

For more information on the SERVPRO's fire restoration process, click here.

Phone: 713-472-4162

Website: www.SERVPROsouthpasadena.com

A True Texas Shrine - The Buc-ee's Bathroom!

6/23/2019 (Permalink)

Aside from ranking Cleanest Restroom in the Nation, another survey in 2018 showed over all rest stop cleanliness rose 6%!

THE Texas Pit Stop 

If you're from Texas, you know a road trip only means one thing - a visit with Texas' favorite beaver. Buc-ee's is a household name in the lone star state. What sets it a part from your normal travel station? Other than it's endless aisles of candy, world class beef jerky, irresistable fudge, and walls of Texas themed mechandise, Buc-ee's has the cleanest restrooms in the nation. 

A Texas (Porcelain) Throne

Buc-ee's Bathrooms were ranked Cleanest in the Nation two years in the row, and is in the running for a third. How high are they setting the bar? There is a whole staff dedicated to cleaning the bathrooms, every hour on the hour 24/7. The staffs southern hospitality continues with the thoroughness of their toilet cleanings. Each toilet is scrubbed down and sanitized each cleaning. Other employees serve as restroom attendants, directing customers to available facilities and toiletries. While this is not the most desirable job, Buc-ee's ensures their wages are "Cleanest Restrooms in the Nation" worthy.

Not only does Buc-ee's take pride in their cleanliness, they provide an excellent overall restroom experience. Each Buc-ee's contains hallways of private stalls, opening into the handwashing area near the entrance. In each stall they offer towelettes for the seat and toilet handle, lid covers, and hand sanitizer pumps. Thus only improving the chance of cleanliness to grow.

If you're traveling across the Lone Star State this summer, check your route and visit a Buc-ee's! Take the Texas Beaver Challenge and visit all 34 Buc-ees locations across the state! Check out the list of all locations.

SERVPRO® of South Pasadena wants to remind you to have safe summer road trips! 

SERVPRO #ThrowbackThursday!

6/20/2019 (Permalink)

A glance at the evolution of our service vehicles over the years!

Check out this SERVPRO® Throw Back Thursday!

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business, but with a background in cleaning and restoration, Ted and Doris soon transformed the company into a franchisor of cleanup and restoration specialists.

After selling its first franchise in 1969, SERVPRO continued to grow, and had 175 franchises by 1979. Noticing the steady growth, SERVPRO strategically moved its headquarters to Gallatin, TN. This location allowed them to be within 600 miles of 50% of the US. SERVPRO consisted of 647 franchises at the time.

In 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year. Shortly after winning the title, SERVPRO sold it’s 1,000th franchise in 2000.

Today more than 1,700 franchises are operating nationwide, and SERVPRO continues to grow and serve their communities to the best of their abilities. With a proud history, a successful present, and a bright future- SERVPRO with press on toward becoming the premier cleaning and restoration company in the world!

If you are in need of restoration services after suffering a fire or water damage, our professional technicians are ready to assist you, and help make it "Like it never even happened."

For more information on SERVPRO, visit our website: https://www.SERVPROsouthpasadena.com/

If you would like to inquire about the services SERVPRO has to offer, or have experienced a water or fire damage, please call our helpful office staff at:  (713) 472-4162

Does Your Business Need a FRESH Start for the Summer?

6/18/2019 (Permalink)

When it comes to getting the workspace spotless while staying in business count on SERVPRO to get the job done right while working with YOUR schedule!

Miss out on Spring Cleaning this year? SERVPRO® of South Pasadena offers Commercial Cleaning Services for those who have more important tasks at hand than your everyday grime and foot traffic of the workspace.

We service all business types:

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities
  • Office Facilities

When the dirt, grime, and odor challenges your regular cleaning staff, call on SERVPRO®!  Our trained technicians can take care of anything from removing dirt and dust in your air ducts to freshening heavy-trafficked carpet areas and other weathered upholsteries.  

Whether it’s removing an odor or deep cleaning floors, SERVPRO® offers an array of cleaning services to keep your business in tip-top shape for any customer who visits! We even offer services to rid your building of any unfortunate vandalism.

For more details about our Commercial Cleaning Services, see the list below:



We have the specialized training and products to get your business back to pristine conditions. Best of all, SERVPRO® operates discretely as we understand that seeing a restoration vehicle in the front of your place of business may cause customers to raise an eyebrow. With our highly trained technicians available 24/7, SERVPRO makes it a personal standard to work with your schedule so that you can operate business as usual.

For more information on our Commercial Cleaning Services, check out the information page on our website

https://www.SERVPROsouthpasadena.com/commercial-restoration-cleaning

Or call and chat with a member of our friendly office staff for a quote on cleaning your building: 713-472-4162.

Prepping for Fire Restoration

6/15/2019 (Permalink)

Different building materials require different cleaning techniques and cleaners to properly rid them of soot and smoke odor.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. It is important to know what steps you can take in preparation for restoration of the home while avoiding any actions that could possibly cause more damage.

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim, and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send any clothing to a dry cleaners since improper cleaning can set the smoke odor.

Please keep these tips in mind if you’ve had a fire in your home. Improper cleaning or handling of damaged materials may result in permanent damage. Before you risk doing further damage by attempting to clean up yourself, call SERVPRO® of South Pasadena where our Franchise Professionals have worked for over 40 years to help make fire damage “Like it never even happened.”

For more information about fire restoration contact our office staff at SERVPRO® of South Pasadena at (713) 472-4162 or visit our website: https://www.SERVPROsouthpasadena.com/

Sizzle into Summer with these Grilling Safety Tips

6/14/2019 (Permalink)

Keep decorations away from your cooking area to avoid flare ups that could cause harm to your guests or your home.

In 2013-2017, grills, hibachis or barbecues were involved in an average of 10,200 home fires per year! These fires contributed to the annual averages of 10 deaths, 160 reported injuries, and roughly $123 MILLION in direct property damages.

While the summertime sets the mood for outdoor barbecues and get togethers, it is important to practice safe outdoor grilling to ensure the safety of your guests, your home, and yourself.

Check out these tips to have a SAFE and enjoyable barbecue:

  • Keep your grill at least 10 feet away from your house. This includes any portions attached to your house like carports, garages, and porches. Grills should not be used under wood overhangs or palapas either, as the fire could flare up into the structure above.
  • Clean your grill regularly. If you allow grease or fat to build up on your grill, it could increase the potential for a flare up.
  • Check for gas leaks if using a gas grill. Gas leaks are the silent, unexpected guests at your backyard barbecue. You can check for gas leaks by using a mixture of half liquid dish soap and half water. Rub the mixture on hoses and connections, then turn the gas on (with the grill lid open). If the soap mixture produces large bubbles, that's the sign of a potential gas leak. The hose may have small holes or the connection is not tight enough.
  • Keep decorations away from your grill. No gathering is complete without the array of perfectly chosen, themed decorations straight from your Pinterest board. However, the decorations may look pretty, but they also add fuel to the fire. Today’s decor is often made of artificial fibers that burn extremely fast and hot. Keep a designated cooking area away from the house and decoration free.
  • NEVER turn on the gas to your grill while the lid is closed. This can cause a buildup of gas inside your grill, and when you light it and open the lid, a fireball can explode in your face.
  • Keep a fire extinguisher near your grill, and KNOW HOW TO USE IT. If you are unsure how to use it, call 911 immediately. Firefighters state that many fire deaths occur when people try to fight the fire themselves instead of calling for an expert.

You can read more about grill and fire statistics here:https://www.nfpa.org/-/media/Files/News-and-Research/Fire-statistics-and-reports/US-Fire-Problem/Fire-causes/osGrills.pdf



Your friends at SERVPRO® want you to have a fun and safe summer!

If you have experienced a fire caused by a barbecue or gas grill, contact SERVPRO® of South Pasadena at (713) 472-4162, or check out our website for more summer safety tips: https://www.SERVPROsouthpasadena.com/



Restoring VS Replacing Belongings After a Water Damage

6/14/2019 (Permalink)

No matter the cause, SEVRPRO® is here to help restore your home and your belongings!

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, non-porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

The Amount of Time the Water Saturated

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well.

To speak to a professional water restoration representative at SERVPRO of South Pasadena, call them today (713) 472-4162. We’ll do our best to your get your home and your belongings back to “Like it never even happened.”

Repair Fire Damage Quickly!

2/8/2019 (Permalink)

Mitigation Over Replacing

Fire damage and a fire loss can be repaired by a fire cleanup crew in a few short days and it is faster to contact the commercial fire damage company when the fire is still raging (After you have called Emergency Services first). Our fire damage repair crew will arrive on the scene and immediately begin the process of repairing the home. There are fire problems you may not expect to be as severe as they actually are as well as other issues most homeowners don't even consider that have nothing to do with the actual fire. For example, if the Fire Department came to your house and had to use a hose to douse the flames you will have some amount of water damage.

Remember: Mitigation Over Replacing

  • Cost Effective. It is by far cheaper and easier to clean an item than it is to replace it. The Faster SERVPRO can respond to your damage the higher the chance we can save some of your personal items.
  • Preserve Air Quality. The longer ash and soot lingers in the air the more it becomes hazardous to your health. 
  • Keep The Smell Out. If SERVPRO can get to the scene soon after the damage occurs it is possible to prevent the permanent smell of burning from seeping into clothes and furniture.
  • Prevent Mold. If water was poured onto the fire it stands to reason it soaked your floors and appliances. Left untreated it becomes a perfect breeding ground for mold. 
  • Save Time. Believe it or not, the longer damage sits it becomes worse, even if you think its as bad as its going to get. The worse a job is the longer it takes to clean up. Still, it is always faster to repair than it is to build anew. 
  • Peace of Mind. The faster your life gets back to normal the less amount of stress is put on your body and mind. Fewer days laying awake at night in a place that isn't your own. Less stress equals a healthier and happier life. You can also rest assured the job was/is being done properly so there are no issues down the line because of cutting corners.

When you have fire damage it feels like your life is going up in flames. Breath (just not in the smoke). SERVPRO of South Pasadena will come to the rescue and do what we do best. Make it "Like it never even happened." or better!

Don't Overload Your Room's Electrical Outlets

1/29/2019 (Permalink)

Don't use too many multi-plug devices.

Most electrical outlets are designed to handle a specific amperage. It’s best not to try to push them to their capacity by using too many multi-plug devices. If you ever notice any scorched marks or burning odors around an electrical outlet, stop using that outlet and inform someone of the problem right away.

Overloaded circuit warning signs:

  • Flickering, blinking, or dimming lights
  • Frequently tripped circuit breakers or blown fuses
  • Warm or discolored wall plates
  • Cracking, sizzling, or buzzing from receptacles
  • Burning order coming from receptacles or wall switches
  • Mild shock or tingle from appliances, receptacles, or switches

How to prevent electrical overloads:

  • Never use extension cords or multi-outlet converters for appliances
  • All major appliances should be plugged directly into a wall receptacle outlet. Only plug one heat-producing appliance into a receptacle outlet at a time
  • A heavy reliance on extension cords is an indication that you have too few outlets to address your needs. Have a qualified electrician inspect your home and add new outlets
  • Power strips only add additional outlets; they do not change the amount of power being received from the outlet

Have Questions? Call Us Today –

(713) 472-4162

5 Steps To Avoid Coming Home to a Water Damage Catastrophe

1/29/2019 (Permalink)

Avoid coming home to this.
 

Home water damage is the second most-commonly filed homeowners’ insurance claim, most of them non-weather related. Plumbing mishaps top the charts for water damage in the home.

Those most common mishaps are:
 

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

In most cases, time is of the essence when dealing with water damage. Whether it’s a small leak or a flooded room, the damage can be devastating. Follow these steps to help eliminate the chances of water damage while you’re gone:

  1. Inspect your home for leaks before you leave. Check out the pipes under all sinks as well as hoses to your washing machine and ice maker. Also, examine your water heater, does it have any cracks or rust? If so, take the steps to repair or replace it to avoid coming home to a water-logged home. 
  2. If traveling for any length of time, turn off the main water supply to your home and turn on your faucets to drain your pipes. Also, be sure to flush your toilets after you shut off your water. This will prevent busted pipes due to freezing, and stop the flow of water into your home. Leave the cabinet doors under sinks open while you are gone to allow warm air to circulate around the pipes.
  3. Insulate exposed pipes to keep them from freezing in the winter. You can find foam rubber or fiberglass sleeves that fit right over the pipes at any local hardware store. Protect outdoor faucets by removing any hoses and covering them with foam bib protectors.
  4. Install floor pans under your major appliances. Although they can’t fully protect you from a major leak, they can prevent damage due to small, undetected leaks.
  5. If you plan to be gone for an extended period of time, or if you travel often, consider purchasing a water flow monitoring system. A water flow monitoring system is attached to your water main and protects your entire house. The system works by measuring water flow into your house. If it detects continuous water flow beyond the normal stopping and starting of your everyday appliances, it stops the flow of water into your house automatically. 

We here at SERVPRO of South Pasadena know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at (713) 472-4162 to minimize the damage to your home and belongings. We will make it “Like it never even happened.”

Conditions in Houston Area Might Be Right For Mold

1/29/2019 (Permalink)

If the right conditions exist, mold will grow.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (713) 472-4162
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because of sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Locally Owned Company with National Resources

SERVPRO of South Pasadena is locally owned and operated—so we live and work here too and are proud to be part of the Pasadena community. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We proudly serve Pasadena, TX, and surrounding areas.

Identifying The Category Of Water In Your Home And What It Means

1/29/2019 (Permalink)

What are the categories of water damage?

The Categories of water refer to the range of contamination. Depending on where the water comes from and what is contained inside it helps our SERVPRO of Friendswood/Pearland teams to determine what tools they will need to give you the best clean possible while also protecting themselves.

Category 1: Water that originated from a sanitary source and poses no substantial risk from exposure, inhalation, or ingestion. Examples of this include broken water supply lines; Appliance malfunctions; rainwater and clean tub or sink overflows.

Category 2: Water that contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by human hands. Examples of this includes an overflow of water from a washing machine; toilet overflow with urine but no feces; and punctured water beds.

Category 3: Water that is grossly contaminated and pathogenic, toxins, or other harmful agents. Examples of this include sewage; storm or flood waters; and water from the trap of the toilet regardless of contents.

Where Is the Mold In Your Home?

1/29/2019 (Permalink)

This is a variety of mold found in a building near Kemah that was abandoned after a fire.

10 Most common areas for mold growth in your home.

Mold is a living organism that belongs to the fungi family (like mushrooms, yeast, and even some cheeses like blue cheese).

According to the Environmental Protection Agency (EPA) mold can grow on virtually any organic material as long as moisture and oxygen are present. There are molds that grow on wood, paper, carpet, food, and insulation. Because mold eats or digests what it is growing on, it can damage a building and its furnishings. If left unchecked, mold eventually can cause structural damage to building materials.

10 Places to Watch for Mold Growth in Your Home:

  • Underneath kitchen sinks
  • Underneath or behind refrigerators
  • Bathroom shower or under the sink
  • Behind walls that also house plumbing
  • Stacks of damp or wet newspaper or cardboard boxes
  • Around air-conditioning units
  • Wallboard or around windows that leak
  • Under carpeting that may have become wet
  • Attics & Crawl Spaces

How To Change A Smoke Detector

1/29/2019 (Permalink)

FEMA recommends you change the battery in your smoke alarm once a year and replace the entire device once every five years.

Smoke detectors are often forgotten about the safety feature of your home. That is until it begins to beep to remind you to change the battery. FEMA recommends you change the battery in your smoke alarm once a year and replace the entire device once every five years. 

Replacing the Battery

What You Need:

9-volt battery (typical battery used, may vary)

Ladder or Step Stool

Process:

  1. Set up the ladder underneath the smoke detector to give you better access.
  2. Turn the smoke detector counterclockwise so the face either comes off or drops down still attached by a few wires.
  3. If there are wires attached to the face, squeeze the area where they connect and they should pop off. If they don't, leave it be and move on to step 4. Do not cut the wires.
  4. The smoke detector may beep once it is disconnected, that is okay. Remove the backing over the battery housing and replace the 9-volt battery. Most current models do not require a screwdriver for this.
  5. Place the smoke detector back over the base and turn clockwise to lock it in. You should hear or feel it click.

For more information on smoke detectors, see the FEMA page here

Hurricane Harvey Final Facts

1/29/2019 (Permalink)

The 'Be Someone' graffiti is one of the most memorable landmarks of Houston. It sits above I-45 near downtown.

Hurricane Harvey

Category 4

August 17- September 2, 2017

  • 82 confirmed deaths
  • Harvey was the first major hurricane to hit the US since Wilma (2005)
  • Was the first Category 4 Hurricane in Texas since Carla (1961)
  • Over 200,000 homes were damaged or destroyed
  • 738,000 people registered with FEMA
  • More than $378 million dollars have been paid out
  • The Hurricane caused $125 billion in damage
  • The first point of landfall was August 25 in south-central Texas
  • Only 20% of homes hit had flood insurance, leaving the other 80% left without coverage
  • Some areas were recorded getting up to 51 inches of rain
  • The highest wind speed recorded was 134 mph
  • Texans Football Player J.J Watt raised a staggering $37 million in relief funds for Harvey

Facts and information credited to:

Amadeo, Kimberly. “Hurricane Harvey Shows How Climate Change Can Impact the Economy.” The Balancewww.thebalance.com/hurricane-harvey-facts-damage-costs-4150087.

“Hurricane Harvey Aftermath.” Www.cnn.comwww.cnn.com/specials/us/hurricane-harvey.

“Hurricane Harvey: Facts, FAQs, and How to Help.” World Vision, 11 Dec. 2017, www.worldvision.org/disaster-relief-news-stories/hurricane-harvey-facts

Making The Important Call

1/29/2019 (Permalink)

It is your job to mitigate the damage.

Dealing with insurance companies can be scary. These are people who do nothing but take your money after all. It is okay. During an emergency, this is what they are here for. This is why you have been paying them for years. They are here to help you in your time of need. Calling them after an emergency is a must. Waiting or worse not calling at all is something you can't afford to do. Before an emergency happens, it is a good idea to have all the information in a place that’s readily available.

Things you need to know:

  • Who is your Insurance Agent?
  • What company do they work for?
  • Keep a record of your claim number if you put in a claim
  • Know your adjuster; you may even want to keep his phone number
  • What is your deductible?

Reminder: It is your job to mitigate the damage. Meaning you must try and prevent further loss. For example, if you have water spraying from a pipe turn off the water and the electricity to affected rooms.

SERVPRO of South Pasadena will come out and inform you if putting in a claim is beneficial to your case. For a free estimate call us at (713) 472-4162.

The Famous Buc-ee's Restrooms

1/29/2019 (Permalink)

Buc-ee's gas stations can have more than 70 restroom stalls!

A household name across Texas, Buc-ee's is revered by Houstonian's like the best rest stop in all of America. What sets it apart from the others? Apart from its massive size, halls of candy and plethora of beef jerky, when people think of Buc-ee's they think of its world-famous restrooms. 

How do they stay so clean? There is a staff fully dedicated to inspecting the bathrooms every hour on the hour 24/7. Buc-ee's has also risen the standards of 'clean' too much more than just a wipe down and a quick mop up. Toilets alone are cleaned every hour with more care than most people give their own johns. While this makes for a much less desired job, Buc-ee's had no problem compensating their employees with above minimum wage pay. 

For more information on Buc-ee's and their pristine toilets see the below links.

http://www.terrelltribune.com/community/article_09cb1ed2-0b89-11e5-836d-b788f34eda39.html

https://intelligentfanatics.com/forums/topic/buc-ees-bathroom-obsession/

SERVPROS STORM Response

1/29/2019 (Permalink)

This is a chart providing a quick look at the timeline of a STORM response

What Is STORM? 

A controlled response managed by one or more SERVPRO® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

How Does It Affect You?

The Storm Response Program maximizes production volume as a result of weather and catastrophic events. Through the four Franchise owned Storm Teams the program is capable of scaling to manage catastrophic events from a local microburst that provides only a few opportunities serviced by regional Franchises, up to large hurricanes that provide thousands of opportunities and require hundreds of crews.

How Do We Do It?

  1. Promote and Plan
  2. Monitor the Potential Event
  3. Activate the Event
  4. Execute the Event
  5. Exit the Event
  6. Post Event

SERVPRO Takes To The Sky

1/29/2019 (Permalink)

Did you know there are over 360 high rises in Houston according to ipsf.io?

Here at SERVPRO of South Pasadena, we are no stranger to working amongst the clouds. In fact, we have serviced many of the high rises in Downtown Houston and the Galleria area. What a lot of people do not know is that when there is water damage on a higher floor that water will continue to travel down the longer it sits. It does not stop just because it hits a wall. The damage will continue to follow gravity even as it is being cleaned, so it must be repaired from top to bottom not bottom to top. For a skyscraper with a busted pipe on the highest floor, that could be as many as 40 or more floors to clean and repair! Our most recent high rise was a 22-story building that became saturated from a busted pipe near the roof. Luckily for them, we were there and knew exactly how to handle this situation. After 2 days of cleaning and 3 days of drying, a total of 5 days the job, it was completed and life returned to normal.

Do you have a multi-story building such as an apartment or business office you would like the professionals to handle?

Call Us: (713) 472-4162

Why Repair Fire Damage So Quickly?

1/29/2019 (Permalink)

SERVPRO will come to the rescue and do what we do best. Make it "Like it never even happened." or better!

A fire loss can be repaired by a fire cleanup crew in a few short days and it is faster to contact the commercial fire damage company when the fire is still raging (After you have called Emergency Services first). Our fire damage repair crew will arrive on the scene and immediately begin the process of repairing the home. There are fire problems you may not expect to be as severe as they actually are as well as other issues most homeowners don't even consider that have nothing to do with the actual fire. For example, if the Fire Department came to your house and had to use a hose to douse the flames you will have some amount of water damage.

Remember: Mitigation Over Replacing

  • Cost Effective. It is by far cheaper and easier to clean an item than it is to replace it. The Faster SERVPRO can respond to your damage the higher the chance we can save some of your personal items.
  • Preserve Air Quality. The longer ash and soot lingers in the air the more it becomes hazardous to your health. 
  • Keep The Smell Out. If SERVPRO can get to the scene soon after the damage occurs it is possible to prevent the permanent smell of burning from seeping into clothes and furniture.
  • Prevent Mold. If water was poured onto the fire it stands to reason it soaked your floors and appliances. Left untreated it becomes a perfect breeding ground for mold. 
  • Save Time. Believe it or not, the longer damage sits it becomes worse, even if you think its as bad as its going to get. The worse a job is the longer it takes to clean up. Still, it is always faster to repair than it is to build anew. 
  • Peace of Mind. The faster your life gets back to normal the less amount of stress is put on your body and mind. Fewer days laying awake at night in a place that isn't your own. Less stress equals a healthier and happier life. You can also rest assured the job was/is being done properly so there are no issues down the line because of cutting corners.

When you have fire damage it feels like your life is going up in flames. Breath (just not in the smoke). SERVPRO of South Pasadena will come to the rescue and do what we do best. Make it "Like it never even happened." or better! Give us a call (281)412-6211

How to Inspect A Fire Extinguisher

1/29/2019 (Permalink)

In the event of a fire emergency, first make sure to get people safely away, then call 911.

When was the last time you took time to check the fire extinguisher that sits under your kitchen sink? Or the one hanging from a rusty hook in your garage? If you’re struggling to remember, it’s time to check it. Like any other piece of safety equipment, a home fire extinguisher should be inspected regularly to ensure it’s in proper working condition. A fire extinguisher in good working condition is your first line of defense when a home fire erupts.

Ideally, you should inspect your portable home fire extinguishers every month.

For the visual guide click here.

Tips for Performing a Monthly Fire Extinguisher Check

Check the label or tag.

Every fire extinguisher, whether disposable or rechargeable, has a manufacturer’s label or tag. Read the tag and follow the manufacturer’s recommended maintenance suggestions.

Check the tamper seal.

If the tamper seal has been broken or is cracked, a disposable fire extinguisher needs to be replaced. If it’s rechargeable, it needs to be serviced professionally. Check the locking or pull pin as well to make sure it’s in the correct position. If the pin missing, the fire extinguisher needs to be inspected or serviced by a professional.

Inspect for physical damage.

Physically inspect the fire extinguisher for obvious damage. This may include but is not limited to dents, corrosion, cracks and obvious leakage. If a fire extinguisher has leakage, it’s no longer under full pressure and may not work properly when you need it most. Check the fire extinguisher nozzle as well, to ensure it’s not clogged by grime, dust, bugs or leakage from the unit itself.

Check the pressure gauge.

Check that the pressure gauge needle indicates the fire extinguisher pressure is in the optimum operating range. Often the correct pressure range will be designated by green on the gauge.

Is the fire extinguisher full?

During your monthly check, lift the fire extinguisher and determine if it still feels full. If there has been a leak, it will feel light, and it won’t have the right amount of pressure to work correctly.

Shake it.

If you have a dry chemical fire extinguisher, it should be shaken once a month during your inspection. This helps prevent the chemical dousing agent from solidifying at the bottom of the unit.

Write inspection date on the tag.

Keep track of every inspection date by writing it on the fire extinguisher tag.

Ensure easy access to your fire extinguisher.

Fire extinguishers should always be easy to access if there is an emergency. You don’t want to have to search for it once a fire breaks out. Don’t block fire extinguishers with furniture, boxes or any other items. Everyone who lives in the household should know where the closest fire extinguisher is located and how to use it in case of an emergency.

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional firefighters before you attempt to control a fire on your own. If you need professional fire, smoke and water damage cleanup, and remediation after a fire, call the experts at SERVPRO of South Pasadena. (713) 472-4162

Air Duct Cleaning

1/29/2019 (Permalink)

According to the NADCA, an average house with six rooms collects up to 40 pounds of dust and dirt each year, depending on the region.

According to the EPA:

You should consider having the air ducts in your home cleaned if-

  • There is substantial visible mold growth inside hard surface ducts or on other components of your heating and cooling system.
  • There is an odd smell coming from the Duct system.
  • Ducts are infested with vermin, e.g. (rodents or insects)
  • Ducts are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.

Some research also suggests that cleaning dirty cooling coils, fans and heat exchangers can improve the efficiency of heating and cooling systems.

Is cleaning my air ducts really that important?

During normal operation, dust can accumulate in ductwork that can lead to microbial growth. Duct cleaning has been shown to reduce this growth, as well as increase the efficiency of your system. In fact, in some cases of extreme buildup, it can increase efficiency as much as 40 percent!

SERVPRO of South Pasadena professionals routinely inspects the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

For more information on HVAC and air duct cleaning or a free quote call us today! (713) 472-4162

Frozen Pipes: Prevention and Treatment

1/29/2019 (Permalink)

Though frozen pipes are an uncommon occurrence in our area, they are highly preventable.

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are an uncommon occurrence in Texas, they are highly preventable.  

SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.  

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets. 
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst. 
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes. 
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze. 
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break. 
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F. 

Found a Frozen Pipe? Thaw It Out: 

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe. 
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or another open flame device. 
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.  

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of South Pasadena immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of South Pasadena professionals has the expertise to prevent or mitigate the devastating effects that water damage can have. 

 Please call our office at (713) 472-4162.

What you can do until help arrives

1/17/2019 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of South Pasadena Professionals can help prevent fire damage from creating long-term problems. SERVPRO of South Pasadena provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possilble.

SERVPRO of South Pasadena Professionals are available 24-hours a day, 365 days a year to help you regain control quickly, give us a call

Office: 281-412-6211 Mobile:713-305-1925

What you can do until help arrives:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet. 
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor. 

Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. So after the first wave of hero's have rescued the property, let your local SERVPRO of South Pasadena Professionals help you restore it. We strive to restore not only the home, but the customers peace of mind, as well. We are available 24/7 to help with fire damage "Like it never even happened."

Call Carolyn Tolleson (713)-305-1925.

Don't Be A Hoarder

1/11/2019 (Permalink)

This home fell victim to what was considered "hoarding" and started a fire that consumed 90% of the home.

As a fire restoration team, our technicians are in client's homes and personal spaces to remediate damaged areas. 

Hoarding items can be the main reason why fires start in homes. Fire is one of many dangers in a hoarded home because much of the clutter consists of flammable materials. Fires can also occur when objects cover a heat vent or damaged wires. Moreover, clutter obstructs residents in case of a fire and first responders may not be able to navigate a hoarded home to rescue residents.

When the entire home is clutter-free, repairs should be done if needed. These can include repainting, re-carpeting, or damage restoration (after the fire, water, mold, or biohazard damage). Then, all the contents in the house including the salvageable items are disinfected.

Smoke Alarms

1/8/2019 (Permalink)

alarm Smoke alarms saves lives.

There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

Install smoke alarms inside and outside each bedroom and sleeping area and make sure everyone in the home knows what to do if the alarm sounds.

Install alarms on every level of the home. Large homes may need extra smoke alarms.

It is best to use interconnected smoke alarms when one smoke alarm sounds they all sound.

A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.

People who are hard-of-hearing or deaf can use special alarms equipped with strobe lights and bed shakers.

Replace all smoke alarms every 10 years, and test the batteries once a month.

SERVPRO of South Pasadena knows the ins and outs of fire safety, but sometimes even the most safety-conscience can face tragedy. If you've had fire damage in your home, large or small, call 713-472-4162 for 24-hour service.

The Awesome App You Should Download Today

12/26/2018 (Permalink)

We LOVE this app that was designed to make life just a little bit easier.

Whether it’s managing multiple properties or taking care of everyone at home, we could all use a little help sometimes; that’s why we LOVE our new app that was designed to make life just a little bit easier. The best part about this app? It's available to download for FREE!

  1. SERVPRO Ready Plan: Whether you’re an owner or a property manager (commercial or residential), the SERVPRO Ready Plan app allows for the creation of an Emergency READY Profile (ERP) for your home or business. The ERP helps you to prepare for the worst and compiles a list of all your emergency contacts for your home or business. You can also add your favorite local SERVPRO of S. Pasadena so that you can call us with just the push of a button.

Tips For Preventing Water Damage in Your Apartment Community

12/26/2018 (Permalink)

Preventing Water Damage in Your Apartment

With so many shared walls and spaces, water damage in an apartment community can get messy pretty quickly. Of course, you can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be ahead of the game. Take these measures today to prevent water damage tomorrow.

  • Check On Aging Appliances Regularly – Washer hoses should be replaced about every five years. 
  • Repair Old or Damaged Roofs When It’s Dry – Make routine checkups to monitor the condition of the roof(s) at your property. 
  • Stay in Touch with Your Residents and Know When they’re Traveling – If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.
  • Clear Downspouts Consistently – If you know a storm is about to hit, make sure everything is clear and that water is being effectively carried away from the building.
  • Apply Dry-Proofing Methods – One cost-effective way to prevent large-scale water damage in low-lying areas is to apply waterproofing coatings and sealings. 
  • Check For HVAC System Blockages – If the line that moves condensation from the HVAC system is backed up, it can create serious water damage. Backed up water can seep through ceilings and through light fixtures or in between walls. When water leaks between walls, it can go undetected and result in mold damage in addition to water damage.

Have Water or Flood Damage?
Call Us Today – (713) 472-4162

Conditions in Houston Area Might Be Right For Mold

12/26/2018 (Permalink)

If the right conditions exist, mold will grow.

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - (713) 472-4162
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because of sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Pasadena is close by and ready to help with your mold-damaged property. We are proud to be an active member of the Pasadena community and want to pitch in and help make our community the best it can be.

When a major storm or event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We proudly serve Pasadena, TX, and surrounding areas.

Mold Tips

12/26/2018 (Permalink)

We can clean it!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When the mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of S. Pasadena for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of S. Pasadena specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Avoid a Water Damage

12/26/2018 (Permalink)

Don't come home to this.

Home water damage is the second most-commonly filed homeowners’ insurance claim, most of them non-weather related. Plumbing mishaps top the charts for water damage in the home.

Those most common mishaps are:
 

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

In most cases, time is of the essence when dealing with water damage. Whether it’s a small leak or a flooded room, the damage can be devastating. Follow these steps to help eliminate the chances of water damage while you’re gone:

  1. Inspect your home for leaks before you leave. Check out the pipes under all sinks as well as hoses to your washing machine and ice maker. Also, examine your water heater, does it have any cracks or rust? If so, take the steps to repair or replace it to avoid coming home to a water-logged home. 
  2. If traveling for any length of time, turn off the main water supply to your home and turn on your faucets to drain your pipes. Also, be sure to flush your toilets after you shut off your water. This will prevent busted pipes due to freezing, and stop the flow of water into your home. Leave the cabinet doors under sinks open while you are gone to allow warm air to circulate around the pipes.
  3. Insulate exposed pipes to keep them from freezing in the winter. You can find foam rubber or fiberglass sleeves that fit right over the pipes at any local hardware store. Protect outdoor faucets by removing any hoses and covering them with foam bib protectors.
  4. Install floor pans under your major appliances. Although they can’t fully protect you from a major leak, they can prevent damage due to small, undetected leaks.
  5. If you plan to be gone for an extended period of time, or if you travel often, consider purchasing a water flow monitoring system. A water flow monitoring system is attached to your water main and protects your entire house. The system works by measuring water flow into your house. If it detects continuous water flow beyond the normal stopping and starting of your everyday appliances, it stops the flow of water into your house automatically. 

We here at SERVPRO of South Pasadena know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at (713) 472-4162 to minimize the damage to your home and belongings. We will make it “Like it never even happened.”

We Work With Your Insurance

12/26/2018 (Permalink)

Let us guide you through the process.

We work with your insurance.
For a stress-free claims process, SERVPRO of S. Pasadena can help manage the insurance paperwork and process. 

As a leader in fire and water cleanup and restoration, SERVPRO of S. Pasadena professionals offers your insurance company an array of competitive advantages. Our goal is to restore both our customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg. When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide proactive care to keep your home safe, as well as prevent further damage. 

As a leader in fire and water cleanup and restoration, we offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

Give our friendly staff a call today

(713) 472-4162

Tips For Preventing Water Damage in Your Apartment

12/26/2018 (Permalink)

Preventing Water Damage in Your Apartment

With so many shared walls and spaces, water damage in an apartment community can get messy pretty quickly. Of course, you can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be ahead of the game. Take these measures today to prevent water damage tomorrow.

  • Check On Aging Appliances Regularly – Washer hoses should be replaced about every five years. 
  • Repair Old or Damaged Roofs When It’s Dry – Make routine checkups to monitor the condition of the roof(s) at your property. 
  • Stay in Touch with Your Residents and Know When they’re Traveling – If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.
  • Clear Downspouts Consistently – If you know a storm is about to hit, make sure everything is clear and that water is being effectively carried away from the building.
  • Apply Dry-Proofing Methods – One cost-effective way to prevent large-scale water damage in low-lying areas is to apply waterproofing coatings and sealings. 
  • Check For HVAC System Blockages – If the line that moves condensation from the HVAC system is backed up, it can create serious water damage. Backed up water can seep through ceilings and through light fixtures or in between walls. When water leaks between walls, it can go undetected and result in mold damage in addition to water damage.

Have Water or Flood Damage?

Call Us Today – (281) 412-6211

24 Hour Emergency Water Damage Service

12/26/2018 (Permalink)

24/7/365

SERVPRO of S. Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
281-412-6211

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of S. Pasadena has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of S. Pasadena

SERVPRO of S. Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Have a Mold Problem?

12/26/2018 (Permalink)

Mold can grow in 24-48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Faster To Your Water Damage

12/26/2018 (Permalink)

Why SERVPRO?

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of S. Pasadena provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of S. Pasadena arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Have Water or Flood Damage?
Call Us Today – (713) 472-4162

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About Us

SERVPRO of S. Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Testimonials

Hurricane Preparedness

12/26/2018 (Permalink)

Are you ready?

Hurricane Season starts June 1st, get prepared now!

Living in or near a coastal county, you’re most likely already accustomed to stalking the weather channel during Hurricane Season. The more you can prepare ahead of time, the less frustration you’ll have in the event a hurricane threatens the Gulf Coast. And, you will thank yourself later, I promise.

Follow these 4 Steps for successful Hurricane Preparedness.

  • Start putting together a disaster supply kit now. Getting a jump on this will help prevent a last-minute run to the store only to find empty shelves, and you can save yourself from incurring the expense all at once. Get a medium-sized plastic, sealable container to keep everything dry and together. Include a flashlight (or few), extra batteries, cash, first aid supplies, water, portable chargers (fully charged), an extra pair of contacts (if needed) and copies of your critical information if you need to evacuate. 
  • Create an evacuation plan. In the event your area is ordered to evacuate, having a plan in place will save you a lot of stress. Know the local hurricane route(s) and have a plan for where to stay. Make sure your plan includes supplies you may need while you’re traveling. Traffic on hurricane evacuation routes can seriously delay normal travel times, so be sure to have plenty of snacks and drinks for the kiddos and pets. Also, consider packing a small “entertainment box” in advance for each child, stuffed with their favorite (quiet) activities. Including something new, such as a travel game or new movie can help curb boredom. You’ll want to keep them as entertained as possible. You might also want to throw a roll or two of toilet paper in your disaster supply kit (trust me on this one). An extra gas can (full, of course) won’t hurt either. 
  • Stock up on supplies. If you are not in an area that is advised to evacuate and you plan to weather the storm in place, be sure you have adequate supplies. Make sure your portable generator is working, and you have plenty of gas on-hand. You may lose power and water for several days and you may not be able to leave due to flooding. Have a one-week supply of non-perishable food and water for each person. Don’t forget to get those prescriptions filled, also. If you have infants, stock up on diapers, wipes, and formula.
  • Prepare your home. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds. Secure loose rain gutters and clear them of debris. Also, bring in any outdoor furniture or toys that could get tossed around, damaging your, or even your neighbor’s, home. Turn your refrigerator and freezer to their coldest settings and use a cooler when possible to keep food cold during a power outage. Fill your bathtub(s) with water for use in flushing toilets, especially crucial for those who have septic systems when the power goes out.

If your home suffers storm damage during Hurricane Season, count on the professionals at SERVPRO of S. Pasadena to restore your property to pre-disaster condition. "Like it never even happened." Please call Kimberly at 281-520-8197 any time of the day or night for assistance.

What To Do Until Help Arrives

12/26/2018 (Permalink)

Call the experts.

When your commercial property suffers water damage, every second to recovery counts.

Commercial water damage can be especially devastating since more often than not, it affects more than just a single occupant of the building. It can lead to loss of income for businesses, and severe hardship for any employees if they cannot return to work for a period of time. For these reasons and more, you need a clean-up and restoration company you can trust. SERVPRO of S. Pasadena is that company!

There are actions you can take to lessen the damage until our team arrives, thus saving money and time.

WATER DAMAGE FROM CLEAN WATER

DO:

  • Shut off the water source if possible, or contact a qualified party to stop the water.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

 DON’T

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TV’s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If water damage of any nature threatens your business, count on the professionals at SERVPRO of S. Pasadena to restore your properties to pre-disaster condition. Commercial water damage can be reversed and we’ll have you back in business in a flash, "Like it never even happened." Please call our office at 281-412-6211, or call Kimberly at 281-520-8197 any time of the day or night for assistance. We are proudly ranked as of one of the leading commercial restoration companies in the nation.

Traveling?

12/26/2018 (Permalink)

Check before you leave.

5 Steps To Avoid Coming Home to a Water Damage Catastrophe.

Home water damage is the second most-commonly filed homeowners’ insurance claim, most of them non-weather related. Plumbing mishaps top the charts for water damage in the home.

Those most common mishaps are:
 

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

In most cases, time is of the essence when dealing with water damage. Whether it’s a small leak or a flooded room, the damage can be devastating. Follow these steps to help eliminate the chances of water damage while you’re gone:

  1. Inspect your home for leaks before you leave. Check out the pipes under all sinks as well as hoses to your washing machine and ice maker. Also, examine your water heater, does it have any cracks or rust? If so, take the steps to repair or replace it to avoid coming home to a water-logged home. 
  2. If traveling for any length of time, turn off the main water supply to your home and turn on your faucets to drain your pipes. Also, be sure to flush your toilets after you shut off your water. This will prevent busted pipes due to freezing, and stop the flow of water into your home. Leave the cabinet doors under sinks open while you are gone to allow warm air to circulate around the pipes.
  3. Insulate exposed pipes to keep them from freezing in the winter. You can find foam rubber or fiberglass sleeves that fit right over the pipes at any local hardware store. Protect outdoor faucets by removing any hoses and covering them with foam bib protectors.
  4. Install floor pans under your major appliances. Although they can’t fully protect you from a major leak, they can prevent damage due to small, undetected leaks.
  5. If you plan to be gone for an extended period of time, or if you travel often, consider purchasing a water flow monitoring system. A water flow monitoring system is attached to your water main and protects your entire house. The system works by measuring water flow into your house. If it detects continuous water flow beyond the normal stopping and starting of your everyday appliances, it stops the flow of water into your house automatically. 

We here at SERVPRO of South Pasadena know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at 281-412-6211 to minimize the damage to your home and belongings. We will make it “Like it never even happened."

Mold Safety Tips

12/26/2018 (Permalink)

Don’t touch or disturb the mold.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When the mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Pasadena for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of South Pasadena specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 281-412-6211 

Hurricane Michael in Panama City Florida

11/20/2018 (Permalink)

Heading to meet with a customer after the storm.

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO Franchise Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

There is no job too big or too small for SERVPRO of South Pasadena. The storm hit and caused a tremendous amount of wind and water damage. After getting the news, we loaded up and headed to the heavily affected areas in Florida. Over the course of our stay, we were able to help several families who were in desperate need of our help. Whenever you are in need, we will always be there. You can give us a call (281)-412-6211. 

Why SERVPRO?

11/7/2018 (Permalink)

SERVPRO Professionals are uniquely qualified to help.

SERVPRO of South Pasadena understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • Online Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Effective Training Ensures Service You Deserve

11/7/2018 (Permalink)

SERVPRO professionals understand your situation.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO Franchise Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. The 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers, and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Right Choice to Make

11/7/2018 (Permalink)

Cleaning and Restoring Your Home or Business

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of unsalvageable items

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. 

Call SERVPRO South Pasadena 281-412-6211

Have our SERVPRO of South Pasadena professionals perform HEALTH AND ENERGY EFFICIENCY Services with our HVAC & AIR DUCT CLEANING Team.

10/31/2018 (Permalink)

HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Your HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Health and energy efficiency is a major concern for many Houston property owners and managers. It is becoming increasingly important to clean and maintain your HVAC and Air Duct systems to avoid any negative impact it could have on the health and efficiency of your local Houston occupants.
 
As much as half of the energy used in your home or business goes to heating and cooling. Making smart decisions about your heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort.

BENEFITS OF OUR HEALTH & ENERGY EFFICIENCY SERVICES

  • Restore peak energy efficiency & lower energy costs
  • Eliminate allergens and odors
  • Reduce the potential for mold growth


Through normal HVAC use dirt and debris will start to slowly collect on the surfaces of your HVAC components, these contaminants if not properly maintained can cause a degradation of the efficiency of the entire system. The cumulative effect of this over time can lead to considerable energy loss and can be a contributor to higher energy bills for your Houston home or business. In addition, allergy and asthma sufferers, young children, and other occupants with breathing difficulties are more susceptible to poor indoor air quality. We have been cleaning and servicing local Houston HVAC and Air Ducts for years keeping homes and business's air quality comfortable and efficient.

COMMON PROBLEM AREAS

These are common problem areas that contribute to restricted airflow, increased energy consumption, and reduced equipment longevity:

  • Duct and System Leakage
  • Closed, Clogged or Stuck Dampers
  • Filtration Issues
  • Excess or Damaged Ductwork
  • Failed Duct Liner
  • Clogged/Nonfunctioning Exhaust Systems


SERVPRO of South Pasadena professionals can perform an inspection to access your system and determine the depth of your problem and if your system could benefit from our cleaning and maintenance services. If moisture is present, the potential for mold growth is increased, sending spores into your working or living spaces, creating a much larger problem. 
 

HVAC AND AIR DUCT CLEANING

Generally, refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing.
 
PARTS OF AN HVAC UNIT THAT CAN BENEFIT FROM ROUTINE MAINTENANCE:

  • EVAPORATOR COIL: particle buildup can have an insulating effect on the surface of the coil, leading to longer cooling times and greater energy consumption.
  • HEATING COIL: dust and dirt will accumulate and clog air passages this restricts air flow and the furnace must run longer to reach desired temperatures. If a coil is severely impacted by debris, it can cause the unit to malfunction.
  • DAMPERS AND TURNING VANES: these elements ensure proper airflow throughout your system, particles or larger debris like insulation can obstruct or diminish airflow, leading to an overall degradation of the entire system.
  • AIR REGISTERS: dust and debris can accumulate on the blades and seriously reduce air flow, negatively impacting overall energy performance and comfort levels in the space.
  • FRESH AIR INTAKE SCREEN: these openings are integral to the quality of air inside your building, they quickly become clogged from environmental debris and buildup inhibits proper fresh air from entering the system.
  • FAN AND BLOWERS: particle buildup can reduce the capacity of the blades to move adequate air causing the blower motor to run longer while pushing less air per rotation. 

When HVAC systems are cleaned of dirt and debris, it doesn’t have to work as hard to maintain the desired temperatures, air can flow more freely. As a result, less energy is used, leading to improved cost-effectiveness, longer operating life, as well as health benefits and energy savings.

Our team of professionals can inspect your HVAC or air duct system and access your specific situation and work with you to provide a solution to keep your business air quality healthy and energy efficient. The exact solution for your property will depend on a few factors, including the size of your overall duct and vent system, how accessible your HVAC system is to our technicians, and the level of maintenance required.

Give SERVPRO of South Pasadena a call for a Free Assessment, we are Always Here to Help!  (281) 412-6211.

Flooded Office Building in Houston

10/30/2018 (Permalink)

This flooded commercial building was caused by a water pipe break above kitchen.

This flooded commercial building was caused by a water pipe break above kitchen.

Tenant space above had a crack in the water filtration system that ran all night long and flooded multiple floors. 

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, call SERVPRO of South Pasadena 281-412-6211 and we’ll be there fast with the help you need.

 Learn more about our commercial services in South Pasadena and also our Friendswood/Pearland locations:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SMOKE ALARMS SAVE LIVES: HERE’S WHAT YOU SHOULD KNOW

10/19/2018 (Permalink)

Smoke alarms are a key part of a home fire escape plan.

There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

Install smoke alarms inside and outside each bedroom and sleeping area and make sure everyone in the home knows what to do if the alarm sounds.

Install alarms on every level of the home. Large homes may need extra smoke alarms.

It is best to use interconnected smoke alarms when one smoke alarm sounds they all sound.

A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.

People who are hard-of-hearing or deaf can use special alarms equipped with strobe lights and bed shakers.

Replace all smoke alarms every 10 years, and test the batteries once a month.

SERVPRO of South Pasadena knows the ins and outs of fire safety, but sometimes even the most safety-conscience can face tragedy. If you've had a fire damage in your home, large or small, call Kimberly at 281-520-8197 for 24-hour service.

How to Prevent Mold After Flooding

10/18/2018 (Permalink)

Mold experts say part of the problem is what many did right after the flood - or more importantly - what they didn't do.

As if dealing with a flooded home wasn’t enough, you then have to worry about the very real possibility of the unwelcome intruder that is mold (when it rains it pours and all that – quite literally in this case!). And with floods holding the accolade of leading natural disasters in America today – unavoidable, even, in many regions of the country – it’s something that may be closer than you think. So, what should you do if the unthinkable happens and you have to deal with a flooded property? 

Other areas to monitor moisture to prevent mold growth: exterior walls and surfaces in need of insulation where condensation can build, air conditioner drip pans, check for leaks around the refrigerator, ensure crawl spaces are well ventilated and check for leaks around a tub.

These are a few simple tips for making sure mold is not growing in your home. If you do discover a mold growth, SERVPRO of South Pasadena provides mold remediation services for all types of residential and commercial properties.

  If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Pretend a Storm is Coming Now

10/18/2018 (Permalink)

Preparation is the best protection against the dangers of a hurricane.

Don’t wait until you hear a hurricane, tornado or thunderstorm of the century is coming. There are plenty of storm preparation checklists and common-sense advice out there for storm preparation. Take care of the things you can now, so you don’t have to be scrambling at the last minute.

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO South Pasadena Professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

If you have questions, give our office a call and we will be glad to help.

281-412-8197

Be Financially Prepared

10/18/2018 (Permalink)

How Do I Buy Flood Insurance?

Please make sure you have adequate insurance coverage, especially if you live in a storm-prone geographic area. You might also consider creating an emergency fund, which is always a good practice generally, but it’s especially important to have extra resources on hand in the event of a natural disaster. You never know when you will have to evacuate and travel and leave your home. 

Start making an emergency plan with your family, friends and household by discussing the types of disasters that could strike and what to do at different times of the day. Discuss how to prepare and respond to emergencies that are most likely to happen where you live, learn, work, and play. Keep your emergency plan as simple as possible and use places that are very familiar and hard to forget. Identify responsibilities for each member of your household and plan to work together as a team. SERVPRO of South Pasadena is here to help. Give us a call 281-412-6211.

What To Do Incase Of A Fire.

10/18/2018 (Permalink)

Learn what you and your family should do if a fire starts in your home.

In The Same Room As A Fire

**Please do not stay in the same room as the fire if you do not feel comfortable or confident in your ability to control it. Evacuate Immediately and call 911 to alert the professionals**

Kitchen-

  • Grease: Turn off the burner. Grab a non-glass lid or baking sheet for the pot/pan and place over the fire while wearing oven mitts.
  • Oven: Smother the fire by throwing baking soda or salt onto it. Do NOT use similar products such as flour. It could cause an explosion.

General Room-

  • Electrical: If you can reach the cord safely, unplug it. Using a heavy blanket or baking soda, you can smolder the fire if it is small. Do NOT use water as it may worsen or cause a shock.
  • General: Use a Fire Extinguisher if you have one available. For a guide on how to use an extinguisher please see our SERVPRO video. ( https://www.youtube.com/watch?v=gFifToYGgto&feature=youtu.be )

In The Same Building As A Fire

  • Evacuate to the nearest exit.
  • If you come across a closed door place your hand on it to check for heat. Do NOT touch the door handle before you know it is safe.
  • Should you come to a smoke-filled area crawl underneath the smoke sticking close to the floor where the air is breathable. 

Home Fire Preparedness

10/18/2018 (Permalink)

Get tips on escaping from a home fire, plus learn smart habits that can prevent a fire from starting.

Smoke detectors are often forgotten about the safety feature of your home. That is until it begins to beep to remind you to change the battery. FEMA recommends you change the battery in your smoke alarm once a year and replace the entire device once every five years. 

Replacing the Battery

What You Need:

9-volt battery (typical battery used, may vary)

Ladder or Step Stool

Process:

  1. Set up the ladder underneath the smoke detector to give you better access.
  2. Turn the smoke detector counterclockwise so the face either comes off or drops down still attached by a few wires.
  3. If there are wires attached to the face, squeeze the area where they connect and they should pop off. If they don't, leave it be and move on to step 4. Do not cut the wires.
  4. The smoke detector may beep once it is disconnected, that is okay. Remove the backing over the battery housing and replace the 9-volt battery. Most current models do not require a screwdriver for this.
  5. Place the smoke detector back over the base and turn clockwise to lock it in. You should hear or feel it click.

For more information on smoke detectors, see the FEMA page here

Time is Money

10/17/2018 (Permalink)

Did You Know: After a Hurricane, an average of everyone out of three family-owned businesses will not recover.

We work with your schedule

Here at SERVPRO of South Pasadena, we understand how embarrassing it can be to have a damage repaired or cleaned. Especially for restaurants who need to maintain a certain level of cleanliness for their customers. Seeing a SERVPRO van in the front of the building may turn people away. 

Our solution is to make ourselves available 24/7 and perform with the utmost discretion. Our teams have been known to come in at night, after hours or work from the back of the store out of sight. This allows your business to continue to run as usual.

Getting back to normal as soon as possible

Occasionally there does come the disaster preventing a place of business to function entirely. Here along the Texas coast, that usually involves a Hurricane. For everyday work is delayed is another day of lost revenue. Time is Money. If your entire business is shut down SERVPRO of South Pasadena will work around the clock to get you up and running again in the event of any disaster. After Hurricane Harvey, we had some businesses open within 3 days! 

Fiberglass Insulation

10/17/2018 (Permalink)

Warning: Extended contact may cause a severe reaction to the skin. Please exercise caution.

The scary room lurking just a few feet above your head is typically one of the least visited places in the home. It is remarked for its odd bizarre characteristic of being filled with pinkish white cotton candy textured substance. This place is known as none other than the Attic. While it may look like fun to play in the puffy pink clouds, or fiberglass as its known in the construction world, it's not to be messed with except by professionals.

What is Fiberglass?

Fiberglass is made of recycled plastic, glass, and sometimes sand. It keeps your home at a comfortable temperature by insulating you from the changes of the outside world. In other words, it stops the heat from escaping. This can save significantly on your energy bill by not requiring your air conditioning unit to work as hard. 

When to Replace your Insulation

While fiberglass is designed to last for decades at a time, over the years it can wear down. If your home is older and you notice a large spike in your electric bill during the summer it might be the insulation to blame. 

When fiberglass becomes wet it is also time for a replacement. Due to its absorbent nature fiberglass will soak up water. Caught early enough, fiberglass can be dried but if left to sit the best/easiest course of action is to replace it.

Storm-Proof Your Home

10/17/2018 (Permalink)

Creating the right barrier can protect your home even in extreme situations like the one above. This personal dam could set you back $10,000!

So a Tropical Depression has made its way into the Gulf of Mexico. Chances are, you are not going to evacuate. Most Houstonians will choose to ride out a storm as long as it is classified below a Hurricane. Even then a category 1 Hurricane doesn't spark enough fear to cause mass evacuations. If you do plan on riding out the storm here is a checklist you should perform to protect your property before hunkering down.

Property Checklist

  • Visual Inspection of your roof. Make sure there are no holes and places where water will enter your home.
  • Nail sheets of plywood over every window to protect it from flying debris. 
  • Trim any loose branches nearby.
  • Bring any potted plants or loose objects inside lest they come flying through your window!
  • Call your insurance company to make sure you are covered in case you do suffer storm damage. SERVPRO of South Pasadena recommends you do this before Hurricane seasons starts, as it usually takes a few months for your policy to go into effect.
  • Do a video walkthrough of your home. This has become more popular in recent years with the surge of technology and it is a fantastic way to keep a record of your personal contents for the insurance companies.
  • Lock down your Garage door. If your garage gives way your entire house instantly becomes at high risk for wind or water damage. 
  • Line all exterior doors to keep rising water from entering your home.

Do you have any other tips for protecting your home during a storm? Message us on Facebook!

Sporicide

10/17/2018 (Permalink)

Tip: Add a splash of bleach to water for an impromptu sporicide. CAUTION beach may stain or be hazardous to some delicate materials.

When most people find mold in their home the first instinct is to throw it out. The majority of the time, that is easy to do and a good decision. Then comes the day you find mold in someplace you can't exactly throw away such as on a wall. What now? Take a trip to Home Depot or Lowes and ask for something to help clean off mold and you will hear one word- Sporicide

What Is Sporicide?

Sporicide is a chemical mixed together that is toxic to growing micro-organisms. In this case, it is used to kill young mold by quickly suffocating it and dissolving the roots. A more household name for sporicide is disinfectant

It is advised to use a small amount of sporicide when performing household maintenance in moist areas of your home such as the bathroom. Its use will aid in preventing the growth of mold. When the mold is barely visible and beginning to take root, you can use a higher concentration to remove it safely from the wall. Remember to air out the room afterward.

SERVPRO Sporicide

All SERVPRO franchises have access to a unique selection of chemicals accessible only to the SERVPRO family. These disinfectants and cleaners are specially concocted by our team of a chemist in Tennessee. Their sole purpose, to make sure we are able to use only the best possible product for your home. 

Need your home Spring clean? Give SERVPRO of South Pasadena a call today at 281-412-6211.

Is Houston a Flood Zone?

10/17/2018 (Permalink)

This picture shows how deep floodwaters got along the Sam Houston Tollway. No wonder people were able to drive boats through the tollbooths!

After Hurricane Harvey, thousands of people were sent into a financial panic. Most people did not have flood insurance because their house was not located in what is considered a flood zone. Thanks to FEMA, the Federal Emergency Management Agency, many of these families were able to begin the recovery process. But what now? What does this once every hundred years storm mean for your insurance? You will be surprised. 

New Flood Zones

Did the Harvey floodwaters cause over $5,000 in damage to your home? If they did, congratulations, you are now in what is considered to be a flood zone. Even if you have never flooded before this one event was all the insurance companies needed to raise their rates for flood insurance in your area. While it is possible and likely Houston will never experience another Harvey, we can not predict how the rivers and flood zones will change. Hence, causing the caution for all the rise in insurance.

Do You Need Flood Insurance?

There is no easy answer to that question. If you are in a flood zone, many communities will require you to have it. Here at SERVPRO of South Pasadena, we say "You can never have too much insurance. Better safe than sorry." Our recommendation is if you are along the coast or in a flood zone including those formulated after Harvey, purchase flood insurance. If you are outside of a flood zone speak with your agent to calculate the risk and consider putting together an emergency storm fund. If you do deny to purchase flood insurance your agent will need to receive it in writing. Ultimately, the decision is yours.

Either way, SERVPRO of South Pasadena will be ready to take care of you when the next storm hits; And if you do have insurance we are on their vendor list. All you have to do is request us and we will come to take care of you. Experienced a catastrophic weather event? Call us at 281-412-6211.

Houston Climate May Be A Breeding Ground For Mold

10/8/2018 (Permalink)

Mold Being Tested

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of South Pasadena to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 281-412-6211.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Pasadena for mold remediation services.

Birth of a Hurricane

9/7/2018 (Permalink)

To be classified as a Hurricane the storm must sustain an average wind speed of 74mph.

Given the right conditions, a small storm can quickly grow into a hurricane. All it takes is water above 79°F, The meeting of a low and high-pressure system, and no land to impede the process.

The Majority of Hurricanes begin as small thunderstorms near the west coast of Africa. As they continue to move westward into the Atlantic, warm moisture is picked up and fuels the growing storm. Over time, the small thunderstorms will merge together to become one large mass. 

Earths rotation causes these growing storms to rotate counterclockwise, known as The Coriolis Effect. To get this spin the storm will also need to have a high-pressure system on top and a low-pressure system on the bottom. This is similar to how a tornado forms. 

Both Tornadoes and Hurricanes share many similar traits such as an eye and an eyewall. The eye, the center of the storm, is typically clear of any rain or clouds. This is because it is the strongest point where the high pressure and low-pressure systems move between one another. The cool air is warmed by the sun, rises, cools in the high atmosphere, falls, and the cycle starts over once again. Structurally speaking, a Tornado is a compact mini-Hurricane. 

Once the Hurricane makes landfall, it unleashes all the energy it had been storing from the open ocean. Without its fuel source, it will continue to weaken back into a small cluster of thunderstorms and eventually dissipate altogether. 

To learn more about how hurricanes form you can click this link.

The Difference Between Mold and Mildew

7/23/2018 (Permalink)

It only takes 24-48 hours for mold and mildew to begin growing on wet surfaces.

Many people mistake mold for mildew which is very common. While both pose an obvious hazard to your health, mold is known to be the most dangerous. Both spread very easily, and their breeding ground is a moist environment. Yet despite being so similar, each needs to be removed in its own special way to prevent serious damage. 

What's the Difference? 

Mold is a fungus that grows in black or green patches that sink into every nook and crevasse of the affected wet area. Removing mold typically involves cutting well around the affected area and safely removed. Mildew is best explained as a type of mild mold. It grows to be flat against the surface without penetrating the structure and can be easily scraped off if caught early. Just as it would with fruit that has been sitting out too long. You can also occasionally find mildew on other organic materials such as paper, damp drywall, and fabrics.

The Visual Contrast

Mildew:

  • Typically, gray or white (but will turn black or brown over time)
  • Powdery or fluffy appearance
  • Grows in flat, circular shape
  • Likes to grow on moist areas

Mold:

  • Typically, black or green but can range to nearly any color
  • Fuzzy or slimy appearance
  • Irregularly shaped
  • Will cause the material beneath it to rot
  • Usually puts off a musty smell

Preventive Measures for Mold and Mildew

  • Fix plumbing issues/leaks as soon as possible
  • Clean the fabrics in your home periodically
  • Store items in a dry area
  • Use a dehumidifier, open a window, or turn on a fan to keep moisture to a minimum
  • Wash your bath mats

If you happen to find an affected area, give us a call at 281-412-6211.

Are there Leaks in your Home?

7/23/2018 (Permalink)

You can check out https://www.homeadvisor.com/cost/plumbing/ to learn more about the cost of having a plumber.

Leaks are one of the least detected damages that can happen to your home. Left untouched, they can rack up quite the price tag in repairs and wasted water. It often takes months or even years for leaks to cause visual damage, but by that point it's too late to take preventative measures. Leaks can weaken structures, waste water, dissolve building materials, create dangerous compounds and foster mold growth. Here is a list of common residential leaks you should check for in your home. 

Crawl Space and Attic Concerns

Sections of your home, such as crawl spaces and attics, are more prone to water damage. Crawl spaces are what builders add under homes to let them put in electrical wires and pipe. A damp, dark crawl space lets mold flourish, causing damage to the structure. Moisture that drips through the concrete foundation of your home will cause leaks in the basement. Leakage of air into the section between the home and the attic can make moisture on the under part of your roof, leading to rotting and mold. Periodically check your home for any of these problems or you may just find it raining indoors during the next storm.

Household Appliances that are Malfunctioning

As they get older, the pipes of household appliances can crack and rust, and their hoses weaken. Washing machines, refrigerators and dishwashers are all susceptible to this deterioration, so keep an eye on your machines when they are older. Washing Machines are the most common culprits for water leakage. Refrigerators are known for causing hidden mold from their exhaust.

Pipe Leaks 

Pipe leaks, in cabinets, behind walls, or anywhere else, are one of the most common sources of water damage Pipes are often deliberately placed out of view of occupants, so when one develops a leak, it can be a very long time before anyone notices. These leaks often occur close to normally dry wood and fabric and once these are consistently soaked by leaking water, they can lose structural integrity or even develop patches of mold growth. In extreme cases, residents sometimes only learn of these leaks when part of their ceiling crashes down into the living room. 

Sink and Toilet Leaks 

These leaks are often much more violent and much more noticeable than a pipe leak because they are usually caused by a resident in some way. As such, they have less potential for long-term water damage, but can be a big problem and cause a bigger mess. Be sure to look at the piping for signs of rusting underneath the sink and toilet from time to time.

Water Tanks and Heaters 

When water heaters or tanks leak, the damage is fortunately usually contained mostly to the container itself rather than immediate surroundings. However, large volumes of water are contained in them regardless and if the entire contents leak out in an area they may cause severe damage to surrounding objects and materials. Remember, your water heater does require annual maintenance. Drain your water tank once a year to clean out the gunk and greatly prolong its lifespan.

A Graffiti Situation

7/19/2018 (Permalink)

The Be Someone sign is Houston's most famous piece of Graffiti. You can see it stretching over I-45 heading Southbound to Galveston.

It can happen to any business at any time. Schools and Downtown buildings understand the fear all too well. One day it’s not there and the next the walls are filled with colored scribbles. Graffiti can come in many forms such as tagging, wild style, or a creative piece. (click here to learn more).

Not all Graffiti is created equal. Some would argue it can be a piece of art, others are seen as disgusting vandalism. There are countless reasons people do it but something universal to all version is how difficult it is to clean up. If you find your business marked, have your maintenance man/woman take a look at these tips for removing graffiti.

5 Handy Removal Tips

  1. Remove the Graffiti as quickly as possible! The longer it sits the more it settles into the material.
  2. Use a 3000psi pressure washer. When using this method do so with caution as too high of a pressure will etch the image you are trying to get rid of permanently into the surface.
  3. Commercial cleaners do exist that will help strip the paint. Take a trip to your nearest Home Deopt or Lowes
  4. Sandpaper the image down before removal to weaken the top layer of paint.
  5. Do not try to scrub the paint off with cloth, use a steel brush for better results

Bonus Tip

  • When in doubt, call the professionals!

SERVPRO of South Pasadena in an expert in Graffiti removal. The SERVPRO franchise has developed special chemical cleaners to aid in the removal of paint that, when used correctly, could lessen the damage to the surface trying to be cleaned. 

Did your building get tagged when you weren't looking? Don't let it be something you stress over and call us at (281)-412-6211. 

The Price of Mold in Texas

7/13/2018 (Permalink)

No certification is needed to remove under 25 sq/ft of mold.

Undeniably one of the scariest things to find in your home is mold. The color green is not just associated with it for its appearance. Most insurance policies will not cover the cost of mold remediation and when it comes down to it the price tag can soar sky high. According to Home Advisor "The national average cost for mold remediation is $2,239, with a typical range between $1,115 and $3,362."

The reason for this hefty cost has to do with how difficult it is to become certified in mold remediation. Meaning not just anyone can do it and those that can jump through hoops to comply with all EPA regulations as well as state law. For the state of Texas, this makes it a real challenge.

A Licensed Remediation Contractor must follow a Mold Remediation Protocol on every Mold Remediation job, no matter how big or how small. Only a Texas Licensed Mold Assessment Consultant can write a Mold Remediation Protocol. This requires time and communication between the two and has been know to last anywhere from a couple days to few weeks.

As inconvenient as all this may seem, every obstacle put in place is there for the protection of the residents and the remediators. If not done correctly you could be left back at square one. In the end all the hassle is worth it, leaving you with a worry free and clean environment. 

Grill Safety Tips

6/19/2018 (Permalink)

According to a 2017 survey by HPBA (hearth, patio and barbecue association) seven in 10 U.S. adults own a grill or smoker.

The smell of BBQ in the air is a Texas trademark that happens near year-round. During the summer there is nothing better than going outside on a nice day with friends and family to grill burgers or in the fall roasting marshmallows over Dad's old foreman. This all providing you do it safely. To make sure you don't burn the steaks, here is a quick guide so you can continue the Texas tradition of making outdoor cuisine. 

The Do’s and Don’ts of grill safety:

Do:

  • Keep your grill at least ten feet away from your house
  • Make sure to keep your grill clean
  • Always check for gas leaks
  • Make sure to keep decorations or anything that may be flammable up away from your grill
  • Turn off your propane tank before turning off your grill 
  • In case of flare-ups, it is a good to keep a spray bottle of water near your grill
  • Always keep a fire hydrant handy

Don't:

  • Never turn your gas on when the lid is shut
  • Do not leave your grill unattended
  • Never use your grill inside your home
  • Do not Grill underneath a tree
  • Be cautious to not wear lose clothing when grilling as it could catch on fire. A 'Kiss the Cook' apron is ideal.

Tip: If you are using a propane tank and there is a leak, once you turn the tank on you will be able to see bubbles forming around the hose.

Basic Weather Alert Definitions

6/18/2018 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier.

It has happened to most of us at some point, you are either playing on your phone or watching television when suddenly you are interrupted by a pop-up followed with a loud, repetitive, beeping noise. The words WEATHER ALERT show up on screen. To some this causes panic and to others the alert is brushed off. But what is the correct response to the weather alerts that so abrasively interrupt your daily activities? The answer lies in the information that comes with the weather alert. Here are some of the most common terms you will see used.

Warning

A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch

A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory

An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.

What Determines the Categories of a Hurricane?

6/15/2018 (Permalink)

Did You Know a Hurricane will always spin Clockwise?

If you turn on the television there is one word that is assured to get your attention, especially if you live along the gulf coast. That word, is Hurricane. But if you are like most Houstonians you will not evacuate upon hearing about a Hurricane in the Gulf unless it has been ranked to at least a Category 3. It is true that Category 3 Hurricanes will cause extensive damage, but that does not mean Category 1 and 2 Hurricanes are any less dangerous. In fact, given certain circumstances, a Category 2 Hurricane can do as much damage as a Category 4. So why do we rank Hurricanes and how? The Saffir-Simpson Hurricane Wind Scale This is the official name of the scale used to categorize hurricane in the Pacific. Developed in 1971, this scale was developed by Herbert Saffir and Robert Simpson. To put it in the simplest terms, it ranks Hurricanes by their top recorded wind speeds. However wind is not the only thing that may cause damage. The amount of rain and the strength of the storm surge are not taken into effect. Hurricane Sandy, a category 3 storm, and Hurricane Wilma, a category 5 storm were both devastating to the regions they hit. Yet Hurricane Sandy caused, cost wise, more devastation coming in at 68.7 billion dollars. This was due to the massive amounts of water Sandy dropped that eventually caused widespread flooding which lingered for days vs Wilma who sped through America and quickly ripped buildings from the ground. The scale is not perfect, it is a general rule of thumb. 

Category 1

Wind speeds of 74-95 mph. Damage to building structures possible, primarily to unanchored older model mobile homes. Damage to poorly constructed signs, shrubbery, and trees. Loose outdoor items become projectiles. Numerous power outages. 

Category 2

Wind speeds of 96-110 mph. Widespread damage from very strong winds. Some roofing material, door, and window damage to buildings. Considerable damage to trees, vegetation, mobile homes, and piers. A number of high rise building glass windows dislodged to become projectiles. Widespread power outages up to several days. 

Category 3

Wind speeds of 111-129 mph. Extensive damage from dangerous winds. Some structural damage to small residences and utility buildings with minor amount of wall failures. Mobile homes destroyed. Many trees uprooted or snapped. Power outages lasting several days or weeks. 

Category 4

Wind speeds of 130-156 mph. Devastating from extremely dangerous winds: Some wall failures with complete house roof structure failures. Extensive damage to doors, windows, and trees. Electricity unavailable for weeks.

Category 5

Wind speeds greater than 156 mph. Catastrophic damage. Complete roof failure on many residences and industrial buildings. Some complete building failures with small buildings blown over or away. Power outages for weeks or months. information accredited too:https://www.weather.gov/ 

How To Survive A Flood

6/15/2018 (Permalink)

An all volunteer group from Louisiana known as "The Cajun Navy" gathered by the hundreds during the aftermath of Hurricane Harvey aid rescue efforts.

After the onset of Hurricane Harvey, many homes both in flood zones and out were trapped underneath the gulf waters. Those in Dickinson who believed to be safe soon found themselves in danger. So what should you do if you get put into that situation?

I Am Trapped By Water! What Now?

Don'ts:

  • Do Not Panic. This is the most common bit of advice. Keeping a cool head will allow you to develop the best plan of action.
  • Do Not try to drive through the water. Trust us on this one, even if you have a heavy duty truck it only takes two feet of water to wash it away.
  • Do Not call 911 if your life is NOT in immediate danger. But DO advise a family member of your current situation.

Do's:

  • Be prepared to get on the roof or up high. If there is no opening, make one. Only do this if the water is just beginning to come into your home.
  • Unplug all electronics and put them up high. If you end up having to swim through the water you will avoid a 'shocking' situation.
  • Move your furniture to someplace higher, if you can. If the water is only coming in a little put blocks underneath the feet of the furniture to give it a little lift.
  • Write all information you need to remember on your arm in case the power goes out or you lose the documents. Ex: Emergency numbers and Social Security (if you don't know it).
  • Be patient. The flood waters will go down, there is not much else you can do until it does.

To monitor the flood gauges near you, we recommend looking at this map

For advice on your chances of flooding, see here.

What are Water Categories?

4/16/2018 (Permalink)

Can you tell the categories of these water samples? Which one would you drink?

The Categories of water refer to the range of contamination. Depending on where the water comes from and what is contained inside it helps our SERVPRO of South Pasadena teams to determine what tools they will need to give you the best clean possible while also protecting themselves.

Category 1: Clean WaterWater that originated from a sanitary source and poses no substantial risk from exposure, inhalation, or ingestion. Examples of this include broken water supply lines; Appliance malfunctions; rainwater and clean tub or sink overflows.

Category 2: Grey Water. Water that contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by human hands. Examples of this includes an overflow of water from a washing machine; toilet overflow with urine but no feces; and punctured water beds.

Category 3: Black Water.Water that is grossly contaminated and pathogenic, toxins, or other harmful agents. Examples of this include sewage; storm or flood waters; and water from the trap of the toilet regardless of contents.

Suffered A Water Damage? What To Do Until Help Arrives!

4/3/2018 (Permalink)

That isn't a well polished floor, that is water from a busted pipe that has been left to drip. Yikes!

Commercial water damage can be especially devastating since more often than not, it affects more than just a single occupant of the building. It can lead to loss of income for businesses, and severe hardship for any employees if they cannot return to work for a period of time. For these reasons, and more, you need a clean-up and restoration company you can trust. SERVPRO of South Pasadena is that company!

There are actions you can take to lessen the damage until our team arrives, thus saving money and time.

WATER DAMAGE FROM CLEAN WATER

DO:

  • Shut off the water source if possible, or contact a qualified party to stop the water.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

 DON’T

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TV’s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If water damage of any nature threatens your business, count on the professionals at SERVPRO of South Pasadena to restore your properties to pre-disaster condition. Commercial water damage can be reversed and we’ll make it "Like it never even happened."

SERVPRO of South Pasadena Website

3/29/2018 (Permalink)

Office SERVPRO of South Pasadena is available 24/7, Weekends and Holidays included, always on call and ready to serve YOU!

WELCOME!

You have discovered the SERVPRO of South Pasadena website blog! Please note, this franchise is owned and operated by the same team as SERVPRO of Friendswood/Pearland.

Here we will provide you with tips, tricks, and stories to educate you on how to protect you and your home. As well as educate you on what exactly SERVPRO is, what we do, and how we can help you. Check out our About Us Company Profile tab or the Our Employees tab to get to know the men and women who work tirelessly to make your disaster- "Like it never even happened."

Some of the Services we offer are:

  • Fire, Smoke and Soot Restoration
  • Water Removal and Dehumidification 
  • Mold Mitigation and Remediation
  • Storm Response
  • Air Ducts and HVAC Cleaning
  • Biohazard Clean-up
  • and Much More!!!

Ready To Contact SERVPRO of South Pasadena?

Call us Anytime at (713) 472-4162. We are available 24/7 because we know disaster strikes at the most inconvenient time.

To learn more about us visit our Facebook or Twitter

To visit our connected Franchise, SERVPRO of Friendswood/Pearland, CLICK HERE.

ERP- Emergency Ready Program

3/29/2018 (Permalink)

Call us at (281)-412-6211 to schedule your ERP appointment.

In the face of an Emergency do you know what to do at your business? SERVPRO of South Pasadena wants to make sure you are able to say "Yes!". Just schedule an appointment and we will walk through your business with you to develop an Emergency plan. Whether its for a Fire, Flood, Tornado, busted water pipe, or any emergency, we can help you make a plan. Its all placed into a neat little folder for your convince to be accessed at any time. The best part? Its Free!

What's included:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts List
  • Main Utility Information
  • Primary Contact Information
  • Insurance Contact Information
  • A Property Overview
  • Building access Information
  • And tips to keep you and your employees safe.

Download the App

As an extra measure SERVPRO has developed an App that gives you access to your ERP at any time. In this day n' age no one wants to search for papers and in an emergency situation there may not be time to. With the SERVPRO App, your plan is right at your fingertips. It is available via the Apple and Google Play store.

Don't wait until the last minute to develop a plan. Get prepared now with SERVPRO's expert help.

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