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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Is Your Business "Ready for Whatever Happens"?

12/30/2019 (Permalink)

Cellphone displaying the Ready App Download the app! Your company's important information and contacts is at your finger tips at all times!

Are You Ready?

The best time to create a disaster plan is NOT while the disaster is happening, but rather well before it happens. Preparedness is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The big question for every business owner is “Are you ready for whatever happens?”

SERVPRO Emergency Ready Profile

The SERVPRO® Emergency Ready Profile® is a start-up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By teaming up with SERVPRO® for your Emergency Ready Profile, your business can receive the benefit of over 45 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO Advantage

You can get started building your SERVPRO® Emergency Ready Profile® today! Below is a list of what SERVPRO® has to offer your business:

  • A No Cost Assessment for Your Facility
      • There is no need to allocate funds, giving you a great value and peace of mind at no cost.
  • A Concise Profile Document
      • This contains only the critical information needed in the event of an emergency.
      • Only takes a little time to complete and will save you an immense amount of time if ever needed.
  • A Guide for Restoration
      • This will minimize the amount of time your business is unable to operate by having a plan already in place.
  • Establishes SERVPRO® as Your Personal Mitigation and Restoration Provider
      • You have a company of professionals that are recognized in the industry at your side from the moment the disaster occurs to the minute your building is restored to “Like it never happened”. 
  • Identification of the Chain of Command
      • This ensures your company leaders are the ones responsible for authorizing work to begin and the appropriate members of the staff are notified with the status of your restoration project.
  • Provides Facility Details
    • Lists shut-off valve/breaker locations, priority areas, and priority contact information.
    • Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens”.


Call SERVPRO® of South Pasadena at (281) 472-4162 today get your SERVPRO® Emergency Ready Profile® started, or visit SERVPRO.com/ready.

Spring is Coming!

12/30/2019 (Permalink)

Road sign reading Spring Cleaning ahead and sky in the background Spring Cleaning is Coming!

Spring is coming and it's the ideal opportunity to refresh your work-place. Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Spring cleaning isn't just for your home, you should do the same for your business. SERVPRO of South Pasadena offers plenty of services that can help your work and even your home start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilots lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of South Pasadena offers great commercial cleaning options as well, so give us a call if there are items you want the professionals to fix.

Rugs and Carpets

If your business uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your work-place does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust!

SERVPRO of South Pasadena is only a phone call away if you need a professional to help freshen up for spring.

Calls us: 281-472-4162

When a pipe bursts in your home.

12/30/2019 (Permalink)

Frozen burst pipe A burst pipe can cause serious water damage.

Here in Texas we don't have a many freezing nights. When it does happens, outside homes are at risk of burst pipes and all the headaches and water damage they bring. A burst pipe can happen almost anywhere, but usually occurs with pipes that are close to the exterior of your home.

The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. Water in a crawlspace or basement is usually well contained and can be easily dried out. However, when a pipe bursts in the main part of your home, such as a toilet feed or an under-sink supply line, it can create a much bigger mess depending upon how much water has inundated the house.

When a pipe in your home bursts—affecting multiple rooms—travels from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is essential for preventing long-term damage. If you see that water has seeped into the subflooring or the drywall the safest step would be to contact a professional water damage remediation company like SERVPRO of South Pasadena to help remove or restore items that would otherwise be destroyed by mold.

SERVPRO Will Be There In Your Time of Need

12/30/2019 (Permalink)

Piece of paper reading We love our customers SERVPRO values our customers.

SERVPRO of South Pasadena takes pride in being in business for over 20 years. Our crew and staff have received intense training to take care of your water mitigation needs. Each member of our crew has been IICRC trained and certified. They know what it takes to do a job right with exceptional customer service. From the moment you pick up the phone to call us, you will be guided through each step we take and will be here to answer any questions you may have along the way. We strive to make the process as stress-free as possible. From crystal clear communication with your adjuster to complete transparency with our customers. We love being a part of our community to help when disaster strikes.

Here No Matter What

12/30/2019 (Permalink)

Man in a bio hazard suit cleaning contaminated refrigerator We are always here to help.

There are many services that SERVPRO has that many people do not know about. SERVPRO offers biohazard clean-up services. It is not easy dealing with a situation involving crime scene clean-up. It can be very emotional and difficult to think about having to deal with certain situations.

There is no need to put yourself through trying to clean-up something traumatic. SERVPRO of South Pasadena can take care of any blood borne pathogens. We know how difficult it can be to deal with issues like this. Let us be the ones to take care of these situations.

“We are always here to help.” We are here for you for the good and the bad. Call us today for more information on these services. We hope you never have to deal with something like this, but we are here for you if you need us. 713-472-4162

The SERVPRO Way

12/30/2019 (Permalink)

Servpro company logo Hero ready for any call.

SERVPRO has something to offer for everyone! Many people know the basics that SERVPRO offers. Yes, we proudly do water and fire restoration, but did you know that SERVPRO has a WIDE range of services to offer? From commercial jobs to residential, we are ALWAYS here to help. That’s right! SERVPRO can handle ANY size job. We also are guaranteed to be the faster to any size disaster.

Did you know that we also do carpet cleanings for residential and commercial businesses? We pride ourselves on the many different approaches that we can take to make your carpet look great again. What about general cleaning? YES! We can do any type of general cleaning that you may need.

How about HVAC and duct cleaning? I bet you didn’t know that we could handle ANY size cleaning. We can make your air quality improve and save money on energy costs in the long run.

We take care of biohazards jobs as well. It’s not pretty to have to deal with a biohazard on your own. It is also NOT safe without the proper precaution taken. We will come take care of the mess for you. 

It is important to also know that we can take care of any mold issues that you may have. Do NOT try to handle mold on your own!

The list goes on and on. We offer SO many services to make your life cleaner, easier, and more affordable. Don’t settle for anything less than the SERVPRO way!

Who Do You Trust?

10/29/2019 (Permalink)

ERP Example Don't Be Ruined! Be Ready!

Did you know that businesses rely on SERVPRO of South Pasadena for exceptional care of their office or building? You never know when danger will strike so it is always better to be prepared. 

SERVPRO of South Pasadena offers an Emergency Ready Profile (ERP). It includes important information customized to your facility. Whether its the location of a shut-off valve is, who your service providers are, or adjusters/insurance personnel to call when you have an emergency. We have your back. Not only does it have all of your important information in one place, but we also have a user-friendly app for your phone or computer so you are always one click away from accessing your information fast when you need it the most. Call SERVPRO of South Pasadena today at 713-472-4162 to schedule your ERP!

We Will Be There in Your Time of Need

10/25/2019 (Permalink)

A Flooded Hall with Water Damage We Are Faster To Any Disaster!

Storms are often very unpredictable, as well as the damage they may cause in their wake. Here at SERVPRO of South Pasadena we take pride in providing 24/7 emergency services to help. Whether the storm causes water damages from a roof leak or wind-driven rain, our technicians are trained to handle any situation. No matter the disaster, we're here to help you restore your home. We strive to make the process as simple and easy as possible to put your mind at ease. Our crew understands the stress that comes when you experience a disaster. We will be by your side every step of the way. Whether its flooding or a fire caused by a lightning strike, you can count on SERVPRO of South Pasadena to be there for all your needs. 

CALL US TODAY: 713-472-4162

Houston Climate Could Be A Severe Breeding Ground For Mold

10/9/2019 (Permalink)

Picture of Mold Growth Call Us TODAY: 281-472-4162

Did you know that there are more than 1 million types of mold? This means mold can exist almost anywhere. While mold doesn't always cause an issue with humans, there are certain types that can do your body a lot of harm.

Mold has to have certain conditions to flourish. Those conditions include:

  • Water
  • Temperature
  • Time

Mold growth is common in houses so it important be on the lookout for any situations that would promote mold growth. Water damages caused by water leaks, water intrusion, or condensation from ducts could make your house a prime location for mold growth. 

If you suspect you have mold in your home or business, give SERVPRO of South Pasadena a call to come out and inspect your situation. 

CALL US ANYTIME: 281-472-4162

We are here to help

8/6/2019 (Permalink)

SERVPRO of South Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 713-472-4162

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Pasadena has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Pasadena

SERVPRO of South Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Happy Independence Day From SERVPRO!

7/4/2019 (Permalink)

Fireworks Safety Tip: M-Class fireworks are meant for professional displays. Check to see which fireworks are legal for use in you local area.

Happy 4th of July from SERVPRO!

Happy 4th of July! We know summer is filled with backyard barbecues, parades, and fireworks displays, but did you know that more fires are reported on the 4th of July than any other day of the year?

Each year, fireworks cause on average 1,300 structure fires, 300 vehicle fires and nearly 17,000 other fires, including grass fires, explosions, and even people have been engulfed in flames during a seemingly innocent childhood tradition.

Before preparing your personal fireworks display, check which fireworks are legal in your area and that there is no burn-ban in affect.

Below is a list of fireworks that may be legal for purchase in your area:

  • Sparklers
  • Bottle Rockets
  • Firecrackers (Fireworks designed to explode on the ground.)
  • Roman Candles

Fireworks Safety Tips

SERVPRO is on call 24/7 for emergency fire damages, but of course, we would rather you avoid the fire hazard all together for your safety and those around you! Check out what the pro’s have to say about using fireworks safely:

  • NEVER use fireworks while under the influence of drugs or alcohol.
  • Do not allow young children to handle fireworks. Have an adult supervise them closely and light the fireworks for them.
  • NEVER light fireworks indoors, not even sparklers! People often do not realize that common sparklers burn around 2,000 degrees - hot enough to melt some metals.
  • Do not try to re-light or handle fireworks that did not ignite properly. It may seem like a “dud”, but the malfunction could cause an explosion you are not prepared for.
  • Keep a bucket of water nearby to fully extinguish fireworks that have malfunctioned or have been used before discarding them in a trashcan.
  • When lighting a firework, do not place your head or body over the projectile.

Suffer a Fire Damage?

SERVPRO offers 24 hours service for any emergency. Give a member of our friendly office staff a call and schedule a time for an initial inspection. In the mean time, check out our online guide on what you should do until help arrives!

For more information on SERVPRO Fire Damage Repair and Restoration services, click here.

Have a happy and safe 4th of July from SERVPRO of South Pasadena!

To speak with a job coordinator about making an appointment, call the office at 713-472-4162.

Or visit our website: www.SERVPROsouthpasadena.com

Suffer a NASTY Water Damage?

6/25/2019 (Permalink)

Handling contaminated material can be hazardous. Our trained technicians have all the right protective gear to handle contaminated items safely.

Category 3 Water

As if having water damage to your home isn't bad enough, what happens when the damage involves category 3 water? 

Category 3 water, or black water, is water that is contaminated and possibly contains toxins, bacteria, or other harmful agents. This would include water from a sewer system, flood waters, or water that has sat longer for 3 days without proper cleaning and drying.

Faster to Your Disaster

When dealing with category 3 water, it is recommended to have the water and area cleaned and restored as quickly as possible. Every porous surface serves as a food source and breeding ground for pathogens and fungus, making it very easy for the contaminants to spread quickly throughout your home. 

SERVPRO of South Pasadena offers 24/7 service from our trained professionals in the case you have damage to your home that can't wait! 

What Should You Do Until Help Arrives?

Most homeowners are anxious to get the process of restoration started and often volunteer any work they can do to help the technicians. However, when dealing with black water, we suggest you not do ANYTHING.

While moving out soiled materials or placing fans in the wet areas seem like helpful gestures, you could actually be spreading pathogens and bacteria to other parts of the home that may not have been affected otherwise. It is safest to determine if you are able to remain living in the home and only grab personal belongings that you would like to take with you or move to a safe location. Our technicians arrive fully prepared to move furniture and perform any demolition necessary. 

For more information on black water clean ups, click here.

If you have suffered a water damage, including a class 3 water damage such as a sewer back up, toilet overflow, or flooding, call your local SERVPRO® of South Pasadena to speak with a friendly member of our office staff: 713-472-4162. Or visit our website: www.SERVPROsouthpasadena.com

The Spark of Electrical Fires

6/25/2019 (Permalink)

The type of fire extinguisher you use on a fire matters! Always be aware of the kind of extinguishers you have available and their locations.

Fires in the home can come in many forms. One of the most dangerous fires is an electrical fire. Electrical fires are especially dangerous because not only is a fire ignited, the electricity has the potential to shock an unsuspecting victim. 

Causes of Electrical Fires

Electrical fires often catch homeowners off guard when they are doing something they do everyday, like using a household appliance or plugging something into a socket or power strip. Below is a list of the common causes for electrical fires:

  • Faulty outlets and appliances
  • Light fixtures, lamps, and light bulbs
  • Extension cords
  • Space heaters
  • Faulty wiring

December and January are the months with the most electrical fires due to an increased amount of heating appliances and lights. However, electrical fires can spark without the overhaul of Christmas lights. Overburdening your electrical outlets with any appliances can quickly spark an electrical fire.

How to Prevent an Electrical Fire

Here are some helpful tips to keep from falling victim to an electrical fire:

  • Discard all cords and plugs that are worn or frayed
  • Never break off the 3rd prong on a plug to plug it in to a 2-prong socket.
  • Keep electrical cords away from water and heat sources.
  • Avoid running electrical cords under rugs.
  • When unplugging an item, hold the plug securely and remove the plug from the outlet. 
  • Only use extension cords temporarily

Properly Putting Out an Electrical Fire

Because electricity is involved, you cannot put out an electrical fire the same way you would a typical fire. 

  • Call 911 and GET OUT
    • Call your local fire department or dial 911.
    • Safely exit the building.
    • Keep a safe distance from the building until fire fighters arrive.
  • Disconnect the Electricity
    • If an appliance is on fire, simply unplug the appliance by grabbing the plug and disconnecting from the wall.
    • If the fire is in the wall or in an appliance you can’t unplug, safely get to the switch or electrical panel to shut off the electricity.

If the power is ON:

  • Smother a small fire with baking soda.
  • Use only a class C or ABC fire extinguisher. Remember to use the fire extinguisher properly.
  • NEVER use water on an electrical fire that is still energized.

If the power is OFF:

  • Use a fire extinguisher. If the power is off, it doesn’t matter which kind of fire extinguisher.
  • Use a fire blanket or other thick blanket to smother the fire. 
  • Douse the fire with water. This is only safe and effective if the power source is OFF.



If your home or business has suffered an electrical fire, call SERVPRO of South Pasadena to speak to an expert about cleaning your home and saving your personal belongings!

Ask us about odor removal and how to care for other belongings affected by fires.

For more information on the SERVPRO's fire restoration process, click here.

Phone: 713-472-4162

Website: www.SERVPROsouthpasadena.com

A True Texas Shrine - The Buc-ee's Bathroom!

6/23/2019 (Permalink)

Aside from ranking Cleanest Restroom in the Nation, another survey in 2018 showed over all rest stop cleanliness rose 6%!

THE Texas Pit Stop 

If you're from Texas, you know a road trip only means one thing - a visit with Texas' favorite beaver. Buc-ee's is a household name in the lone star state. What sets it a part from your normal travel station? Other than it's endless aisles of candy, world class beef jerky, irresistable fudge, and walls of Texas themed mechandise, Buc-ee's has the cleanest restrooms in the nation. 

A Texas (Porcelain) Throne

Buc-ee's Bathrooms were ranked Cleanest in the Nation two years in the row, and is in the running for a third. How high are they setting the bar? There is a whole staff dedicated to cleaning the bathrooms, every hour on the hour 24/7. The staffs southern hospitality continues with the thoroughness of their toilet cleanings. Each toilet is scrubbed down and sanitized each cleaning. Other employees serve as restroom attendants, directing customers to available facilities and toiletries. While this is not the most desirable job, Buc-ee's ensures their wages are "Cleanest Restrooms in the Nation" worthy.

Not only does Buc-ee's take pride in their cleanliness, they provide an excellent overall restroom experience. Each Buc-ee's contains hallways of private stalls, opening into the handwashing area near the entrance. In each stall they offer towelettes for the seat and toilet handle, lid covers, and hand sanitizer pumps. Thus only improving the chance of cleanliness to grow.

If you're traveling across the Lone Star State this summer, check your route and visit a Buc-ee's! Take the Texas Beaver Challenge and visit all 34 Buc-ees locations across the state! Check out the list of all locations.

SERVPRO® of South Pasadena wants to remind you to have safe summer road trips! 

SERVPRO #ThrowbackThursday!

6/20/2019 (Permalink)

A glance at the evolution of our service vehicles over the years!

Check out this SERVPRO® Throw Back Thursday!

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business, but with a background in cleaning and restoration, Ted and Doris soon transformed the company into a franchisor of cleanup and restoration specialists.

After selling its first franchise in 1969, SERVPRO continued to grow, and had 175 franchises by 1979. Noticing the steady growth, SERVPRO strategically moved its headquarters to Gallatin, TN. This location allowed them to be within 600 miles of 50% of the US. SERVPRO consisted of 647 franchises at the time.

In 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year. Shortly after winning the title, SERVPRO sold it’s 1,000th franchise in 2000.

Today more than 1,700 franchises are operating nationwide, and SERVPRO continues to grow and serve their communities to the best of their abilities. With a proud history, a successful present, and a bright future- SERVPRO with press on toward becoming the premier cleaning and restoration company in the world!

If you are in need of restoration services after suffering a fire or water damage, our professional technicians are ready to assist you, and help make it "Like it never even happened."

For more information on SERVPRO, visit our website: https://www.SERVPROsouthpasadena.com/

If you would like to inquire about the services SERVPRO has to offer, or have experienced a water or fire damage, please call our helpful office staff at:  (713) 472-4162

Does Your Business Need a FRESH Start for the Summer?

6/18/2019 (Permalink)

When it comes to getting the workspace spotless while staying in business count on SERVPRO to get the job done right while working with YOUR schedule!

Miss out on Spring Cleaning this year? SERVPRO® of South Pasadena offers Commercial Cleaning Services for those who have more important tasks at hand than your everyday grime and foot traffic of the workspace.

We service all business types:

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities
  • Office Facilities

When the dirt, grime, and odor challenges your regular cleaning staff, call on SERVPRO®!  Our trained technicians can take care of anything from removing dirt and dust in your air ducts to freshening heavy-trafficked carpet areas and other weathered upholsteries.  

Whether it’s removing an odor or deep cleaning floors, SERVPRO® offers an array of cleaning services to keep your business in tip-top shape for any customer who visits! We even offer services to rid your building of any unfortunate vandalism.

For more details about our Commercial Cleaning Services, see the list below:



We have the specialized training and products to get your business back to pristine conditions. Best of all, SERVPRO® operates discretely as we understand that seeing a restoration vehicle in the front of your place of business may cause customers to raise an eyebrow. With our highly trained technicians available 24/7, SERVPRO makes it a personal standard to work with your schedule so that you can operate business as usual.

For more information on our Commercial Cleaning Services, check out the information page on our website

https://www.SERVPROsouthpasadena.com/commercial-restoration-cleaning

Or call and chat with a member of our friendly office staff for a quote on cleaning your building: 713-472-4162.

Prepping for Fire Restoration

6/15/2019 (Permalink)

Different building materials require different cleaning techniques and cleaners to properly rid them of soot and smoke odor.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. It is important to know what steps you can take in preparation for restoration of the home while avoiding any actions that could possibly cause more damage.

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim, and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send any clothing to a dry cleaners since improper cleaning can set the smoke odor.

Please keep these tips in mind if you’ve had a fire in your home. Improper cleaning or handling of damaged materials may result in permanent damage. Before you risk doing further damage by attempting to clean up yourself, call SERVPRO® of South Pasadena where our Franchise Professionals have worked for over 40 years to help make fire damage “Like it never even happened.”

For more information about fire restoration contact our office staff at SERVPRO® of South Pasadena at (713) 472-4162 or visit our website: https://www.SERVPROsouthpasadena.com/

Sizzle into Summer with these Grilling Safety Tips

6/14/2019 (Permalink)

Keep decorations away from your cooking area to avoid flare ups that could cause harm to your guests or your home.

In 2013-2017, grills, hibachis or barbecues were involved in an average of 10,200 home fires per year! These fires contributed to the annual averages of 10 deaths, 160 reported injuries, and roughly $123 MILLION in direct property damages.

While the summertime sets the mood for outdoor barbecues and get togethers, it is important to practice safe outdoor grilling to ensure the safety of your guests, your home, and yourself.

Check out these tips to have a SAFE and enjoyable barbecue:

  • Keep your grill at least 10 feet away from your house. This includes any portions attached to your house like carports, garages, and porches. Grills should not be used under wood overhangs or palapas either, as the fire could flare up into the structure above.
  • Clean your grill regularly. If you allow grease or fat to build up on your grill, it could increase the potential for a flare up.
  • Check for gas leaks if using a gas grill. Gas leaks are the silent, unexpected guests at your backyard barbecue. You can check for gas leaks by using a mixture of half liquid dish soap and half water. Rub the mixture on hoses and connections, then turn the gas on (with the grill lid open). If the soap mixture produces large bubbles, that's the sign of a potential gas leak. The hose may have small holes or the connection is not tight enough.
  • Keep decorations away from your grill. No gathering is complete without the array of perfectly chosen, themed decorations straight from your Pinterest board. However, the decorations may look pretty, but they also add fuel to the fire. Today’s decor is often made of artificial fibers that burn extremely fast and hot. Keep a designated cooking area away from the house and decoration free.
  • NEVER turn on the gas to your grill while the lid is closed. This can cause a buildup of gas inside your grill, and when you light it and open the lid, a fireball can explode in your face.
  • Keep a fire extinguisher near your grill, and KNOW HOW TO USE IT. If you are unsure how to use it, call 911 immediately. Firefighters state that many fire deaths occur when people try to fight the fire themselves instead of calling for an expert.

You can read more about grill and fire statistics here:https://www.nfpa.org/-/media/Files/News-and-Research/Fire-statistics-and-reports/US-Fire-Problem/Fire-causes/osGrills.pdf



Your friends at SERVPRO® want you to have a fun and safe summer!

If you have experienced a fire caused by a barbecue or gas grill, contact SERVPRO® of South Pasadena at (713) 472-4162, or check out our website for more summer safety tips: https://www.SERVPROsouthpasadena.com/



Restoring VS Replacing Belongings After a Water Damage

6/14/2019 (Permalink)

No matter the cause, SEVRPRO® is here to help restore your home and your belongings!

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, non-porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

The Amount of Time the Water Saturated

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well.

To speak to a professional water restoration representative at SERVPRO of South Pasadena, call them today (713) 472-4162. We’ll do our best to your get your home and your belongings back to “Like it never even happened.”

SERVPRO's Top Tips for Hurricane Preparedness

6/10/2019 (Permalink)

Keep a map of the local area containing all updated evacuation routes.

If you live near the coast, you probably cringe at the thought of Hurricane Season. No worries, your friends at SERVPRO® of South Pasadena are here with some helpful tips to keep your family and home prepared!

10 Tips for Hurricane Preparedness:

  1. Build or buy a disaster supply kit. Your kit should contain water (Rule of Thumb: 2 gallons per person, per day for at least 3-4 days), at least a 3 day supply of non-perishable foods, a can-opener, a first aid kit, flashlights/candles, crank radio, flare guns or whistles to signal for help, extra clothes, cash, a local map, and any specialty items for infants, elderly, or disabled family members.
  2. Create an evacuation plan. If your family is not together at the time of the emergency, where is a safe, accessible area for everyone to meet? Where will you go? What do you need to bring with you? What is the best route to avoid traffic? Make sure all family members are aware of your evacuation plan and assign tasks to each family member to help get your family out of harm's way as quickly as possible.
  3. Fill your bathtubs with water. This water can be used to flush toilets, cleaning and washing. Keep a bucket or other large container for scooping the water you need.
  4. Make a list of emergency contacts. This would include your family physician, insurance agent, key family members, and of course, your friendly neighborhood SERVPRO®!
  5. If you do not plan on evacuating, board your windows and other openings with plywood. This provides protection in the instance your window is broken during the storm and from any flying debris.
  6. Place sandbags in any areas you would like to prevent water intrusion. Your home’s garage is the most vulnerable area against wind and water. Placing sandbags at your garage doors and any other vulnerable areas will help keep the damage at a minimum.
  7. Secure any outdoor furniture or toys that could get blown around or float away. If you have a pool, you can toss any water-friendly toys or patio furniture into the pool. Once the items are under water in the pool, they won’t be able to float out or blow away. This practice is commonly used by hotels to prevent their pool-side furniture from being lost in the storm. If you do not have a pool, move the outdoors items into the garage or under a tarp that is anchored to a secure spot.
  8.  Turn your refrigerator and freezer on the coldest setting. This should help keep the food cold during a power outage. Should your power go out, avoid opening the refrigerator if you can. If you must open it- open it quickly, grab what you need, and close it immediately.
  9. Place valuables or items that can easily be ruined by water into containers and on higher ground. Remove anything from the floor, bottom cabinets/shelves, and furniture that could get ruined by the flood waters and stack them on something off the ground, such as a bed or table.
  10. Know who you need to call in the instance you’ve had a loss at your property and need to make a claim. Keep your insurance agent and adjuster information stored or written down in your disaster kit. Calling your agent or adjuster’s direct line VS and 1-800 number can lead to a quicker response.

For help with storm damage, call the office team with SERVPRO® South Pasadena at (713) 472-4162, or visit out website: https://www.SERVPROsouthpasadena.com/

Commercial Water Damage

4/2/2019 (Permalink)

The Property Manager was thrilled that we responded so fast!

This building experienced a toilet overflow on the 17th floor.  SERVPRO of South Pasadena arrived within the hour.   We always begin by walking the job with the Engineer and Property Manager to discuss a plan of action.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Water Damage or Flooding? Call Us Today (713) 472-4162

A Graffiti Situation

3/5/2019 (Permalink)

The Be Someone sign is Houston's most famous piece of Graffiti. You can see it stretching over I-45 heading Southbound to Galveston.

It can happen to any business at any time. Schools and Downtown buildings understand the fear all too well. One day it’s not there and the next the walls are filled with colored scribbles. Graffiti can come in many forms such as tagging, wild style, or a creative piece. (click here to learn more).

Not all Graffiti is created equal. Some would argue it can be a piece of art, others are seen as disgusting vandalism. There are countless reasons people do it but something universal to all version is how difficult it is to clean up. If you find your business marked, have your maintenance man/woman take a look at these tips for removing graffiti.

5 Handy Removal Tips

  1. Remove the Graffiti as quickly as possible! The longer it sits the more it settles into the material.
  2. Use a 3000psi pressure washer. When using this method do so with caution as too high of a pressure will etch the image you are trying to get rid of permanently into the surface.
  3. Commercial cleaners do exist that will help strip the paint. Take a trip to your nearest Home Deopt or Lowes
  4. Sandpaper the image down before removal to weaken the top layer of paint.
  5. Do not try to scrub the paint off with cloth, use a steel brush for better results

Bonus Tip

  • When in doubt, call the professionals!

SERVPRO of South Pasadena in an expert in Graffiti removal. The SERVPRO franchise has developed special chemical cleaners to aid in the removal of paint that, when used correctly, could lessen the damage to the surface trying to be cleaned. 

Did your building get tagged when you weren't looking? Don't let it be something you stress over and call us at (281)-412-6211. 

Facts About Hurricane Harvey

2/28/2019 (Permalink)

Have Storm or Flood Damage? Call Us Today (713) 472-4162

Hurricane Harvey

Category 4

August 17- September 2, 2017

  • 82 confirmed deaths
  • Harvey was the first major hurricane to hit the US since Wilma (2005)
  • Was the first Category 4 Hurricane in Texas since Carla (1961)
  • Over 200,000 homes were damaged or destroyed
  • 738,000 people registered with FEMA
  • More than $378 million dollars have been paid out
  • The Hurricane caused $125 billion in damage
  • The first point of landfall was August 25 in south-central Texas
  • Only 20% of homes hit had flood insurance, leaving the other 80% left without coverage
  • Some areas were recorded getting up to 51 inches of rain
  • The highest wind speed recorded was 134 mph
  • Texans Football Player J.J Watt raised a staggering $37 million in relief funds for Harvey

Have Storm or Flood Damage?
Call Us Today (713) 472-4162

Facts and information credited to:

Amadeo, Kimberly. “Hurricane Harvey Shows How Climate Change Can Impact the Economy.” The Balancewww.thebalance.com/hurricane-harvey-facts-damage-costs-4150087.

“Hurricane Harvey Aftermath.” Www.cnn.comwww.cnn.com/specials/us/hurricane-harvey.

“Hurricane Harvey: Facts, FAQs, and How to Help.” World Vision, 11 Dec. 2017, www.worldvision.org/disaster-relief-news-stories/hurricane-harvey-facts

Let SERVPRO of South Pasadena clean and disinfect your School, Home or Business of Viruses

2/14/2019 (Permalink)

The CDC has posted the information on the attached link regarding the seasonal influenza occurring at our schools recently. SERVPRO South Pasadena can address this issue, as well as others, with the cleaning products we use. Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

Differences between cleaning, disinfecting, and sanitizing

  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
  3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SERVPRO of South Pasadena can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Please call our office at (281)412-6211 to schedule an assessment of your situation.

What To Avoid When Dealing With a Water Damage

2/8/2019 (Permalink)

Whether water damage affects your home from a pipe break or an external cause, contact SERVPRO for effective remediation services.

Why Cross-training Matters in Water Damage Restoration Services here in Houston.

Water damage can be debilitating. Private residents are more often than not ill-equipped to deal with large amounts of water and the longer it is left to sit the more likely it is to cause permanent damage. SERVPRO is a restoration company that has built its stellar reputation on professional handling of water and fire damages for commercial property managers and private residents. We are a local company with access to phenomenal resources thanks to our national franchises all over the US.

Water damage in Houston properties can often be the start of a long list of problems. The reason is that moisture can weaken structural areas of the home as well as its carpets, fittings, and furniture. Moist environments are also breeding grounds for secondary damages like mold growth or unpleasant odors. Here at SERVPRO, our technicians undergo intensive training to give them a broad working knowledge of different aspects of remediation and their knock-on effects.

A SERVPRO technician usually holds several certificates issued by the IICRC, and they bring that training into every service. Holding a certificate in odor control, for example, can be hugely beneficial during water cleanup. The same can be said for the assessment and remediation of mold which may be discovered during service. It is this broad range of expertise that differentiates our technicians from other providers.

Availability is the reason SERVPRO is the restoration service of choice for so many private residents and commercial property owners. We operate a 24 hour a day call line because we know that damages can be unexpected and happen anytime. Having the safety net of an emergency call line is essential to our customers. Because our technicians live and work local to the area, we can also promise to arrive on site within four hours of notification of loss.

Next time you experience property damages contact SERVPRO of South Pasadena at (713) 472-4162

Repair Fire Damage Quickly!

2/8/2019 (Permalink)

Mitigation Over Replacing

Fire damage and a fire loss can be repaired by a fire cleanup crew in a few short days and it is faster to contact the commercial fire damage company when the fire is still raging (After you have called Emergency Services first). Our fire damage repair crew will arrive on the scene and immediately begin the process of repairing the home. There are fire problems you may not expect to be as severe as they actually are as well as other issues most homeowners don't even consider that have nothing to do with the actual fire. For example, if the Fire Department came to your house and had to use a hose to douse the flames you will have some amount of water damage.

Remember: Mitigation Over Replacing

  • Cost Effective. It is by far cheaper and easier to clean an item than it is to replace it. The Faster SERVPRO can respond to your damage the higher the chance we can save some of your personal items.
  • Preserve Air Quality. The longer ash and soot lingers in the air the more it becomes hazardous to your health. 
  • Keep The Smell Out. If SERVPRO can get to the scene soon after the damage occurs it is possible to prevent the permanent smell of burning from seeping into clothes and furniture.
  • Prevent Mold. If water was poured onto the fire it stands to reason it soaked your floors and appliances. Left untreated it becomes a perfect breeding ground for mold. 
  • Save Time. Believe it or not, the longer damage sits it becomes worse, even if you think its as bad as its going to get. The worse a job is the longer it takes to clean up. Still, it is always faster to repair than it is to build anew. 
  • Peace of Mind. The faster your life gets back to normal the less amount of stress is put on your body and mind. Fewer days laying awake at night in a place that isn't your own. Less stress equals a healthier and happier life. You can also rest assured the job was/is being done properly so there are no issues down the line because of cutting corners.

When you have fire damage it feels like your life is going up in flames. Breath (just not in the smoke). SERVPRO of South Pasadena will come to the rescue and do what we do best. Make it "Like it never even happened." or better!

Don't Overload Your Room's Electrical Outlets

1/29/2019 (Permalink)

Don't use too many multi-plug devices.

Most electrical outlets are designed to handle a specific amperage. It’s best not to try to push them to their capacity by using too many multi-plug devices. If you ever notice any scorched marks or burning odors around an electrical outlet, stop using that outlet and inform someone of the problem right away.

Overloaded circuit warning signs:

  • Flickering, blinking, or dimming lights
  • Frequently tripped circuit breakers or blown fuses
  • Warm or discolored wall plates
  • Cracking, sizzling, or buzzing from receptacles
  • Burning order coming from receptacles or wall switches
  • Mild shock or tingle from appliances, receptacles, or switches

How to prevent electrical overloads:

  • Never use extension cords or multi-outlet converters for appliances
  • All major appliances should be plugged directly into a wall receptacle outlet. Only plug one heat-producing appliance into a receptacle outlet at a time
  • A heavy reliance on extension cords is an indication that you have too few outlets to address your needs. Have a qualified electrician inspect your home and add new outlets
  • Power strips only add additional outlets; they do not change the amount of power being received from the outlet

Have Questions? Call Us Today –

(713) 472-4162

5 Steps To Avoid Coming Home to a Water Damage Catastrophe

1/29/2019 (Permalink)

Avoid coming home to this.
 

Home water damage is the second most-commonly filed homeowners’ insurance claim, most of them non-weather related. Plumbing mishaps top the charts for water damage in the home.

Those most common mishaps are:
 

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

In most cases, time is of the essence when dealing with water damage. Whether it’s a small leak or a flooded room, the damage can be devastating. Follow these steps to help eliminate the chances of water damage while you’re gone:

  1. Inspect your home for leaks before you leave. Check out the pipes under all sinks as well as hoses to your washing machine and ice maker. Also, examine your water heater, does it have any cracks or rust? If so, take the steps to repair or replace it to avoid coming home to a water-logged home. 
  2. If traveling for any length of time, turn off the main water supply to your home and turn on your faucets to drain your pipes. Also, be sure to flush your toilets after you shut off your water. This will prevent busted pipes due to freezing, and stop the flow of water into your home. Leave the cabinet doors under sinks open while you are gone to allow warm air to circulate around the pipes.
  3. Insulate exposed pipes to keep them from freezing in the winter. You can find foam rubber or fiberglass sleeves that fit right over the pipes at any local hardware store. Protect outdoor faucets by removing any hoses and covering them with foam bib protectors.
  4. Install floor pans under your major appliances. Although they can’t fully protect you from a major leak, they can prevent damage due to small, undetected leaks.
  5. If you plan to be gone for an extended period of time, or if you travel often, consider purchasing a water flow monitoring system. A water flow monitoring system is attached to your water main and protects your entire house. The system works by measuring water flow into your house. If it detects continuous water flow beyond the normal stopping and starting of your everyday appliances, it stops the flow of water into your house automatically. 

We here at SERVPRO of South Pasadena know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at (713) 472-4162 to minimize the damage to your home and belongings. We will make it “Like it never even happened.”

Conditions in Houston Area Might Be Right For Mold

1/29/2019 (Permalink)

If the right conditions exist, mold will grow.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (713) 472-4162
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because of sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Locally Owned Company with National Resources

SERVPRO of South Pasadena is locally owned and operated—so we live and work here too and are proud to be part of the Pasadena community. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We proudly serve Pasadena, TX, and surrounding areas.

Electrical Fires

1/29/2019 (Permalink)

Some electrical fires happen because of problems in house wiring or appliance failure.

When an electrical fire happens most people are taken by surprise. It usually happens from a simple act done a hundred times before such as turning on a light switch or plugging in your phone, but this time it causes sparks to fly. There are few tells to look for indicating the fire is imminent. Yet with today's safety standards in modern-day products, electrical fires happen so rarely even when we push the wiring to its limit that we are lured into a false sense of security.

Remember To Look For:

Frayed Wiring- There is always that one cell phone charger that seems to pull at the ends and become frayed. The wiring may be exposed but you continue to use it anyway because it still works. Please don't. The exposed wiring could spark at any time and cause a fire that would be much more expensive to pay for over buying a new charger.

Old Wiring- In between the walls of every home runs a maze of circuitry and copper wiring. All homes are built to code with plenty of electrical charges to sustain modern appliances. As time goes on and we invent bigger, better, and more energy consuming products it becomes harder for the old wiring to keep up.

Overpopulated Extension Cords- During the holiday season, this becomes the most common fire hazard. It is also the most common cause of fires during the month of December. 

High Wattage Bulbs- Every lamp comes with a little warning label informing the owner of the highest wattage it can safely use. Do not stick any bulb in a light fixture because it fits. 

Space Heaters- The most common cause of a household fire occurring because of these is due to the nature of how easy it is to light fabrics on fire. Keep space heaters away from curtains and organic products.

Identifying The Category Of Water In Your Home And What It Means

1/29/2019 (Permalink)

What are the categories of water damage?

The Categories of water refer to the range of contamination. Depending on where the water comes from and what is contained inside it helps our SERVPRO of Friendswood/Pearland teams to determine what tools they will need to give you the best clean possible while also protecting themselves.

Category 1: Water that originated from a sanitary source and poses no substantial risk from exposure, inhalation, or ingestion. Examples of this include broken water supply lines; Appliance malfunctions; rainwater and clean tub or sink overflows.

Category 2: Water that contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by human hands. Examples of this includes an overflow of water from a washing machine; toilet overflow with urine but no feces; and punctured water beds.

Category 3: Water that is grossly contaminated and pathogenic, toxins, or other harmful agents. Examples of this include sewage; storm or flood waters; and water from the trap of the toilet regardless of contents.

Where Is the Mold In Your Home?

1/29/2019 (Permalink)

This is a variety of mold found in a building near Kemah that was abandoned after a fire.

10 Most common areas for mold growth in your home.

Mold is a living organism that belongs to the fungi family (like mushrooms, yeast, and even some cheeses like blue cheese).

According to the Environmental Protection Agency (EPA) mold can grow on virtually any organic material as long as moisture and oxygen are present. There are molds that grow on wood, paper, carpet, food, and insulation. Because mold eats or digests what it is growing on, it can damage a building and its furnishings. If left unchecked, mold eventually can cause structural damage to building materials.

10 Places to Watch for Mold Growth in Your Home:

  • Underneath kitchen sinks
  • Underneath or behind refrigerators
  • Bathroom shower or under the sink
  • Behind walls that also house plumbing
  • Stacks of damp or wet newspaper or cardboard boxes
  • Around air-conditioning units
  • Wallboard or around windows that leak
  • Under carpeting that may have become wet
  • Attics & Crawl Spaces

How To Change A Smoke Detector

1/29/2019 (Permalink)

FEMA recommends you change the battery in your smoke alarm once a year and replace the entire device once every five years.

Smoke detectors are often forgotten about the safety feature of your home. That is until it begins to beep to remind you to change the battery. FEMA recommends you change the battery in your smoke alarm once a year and replace the entire device once every five years. 

Replacing the Battery

What You Need:

9-volt battery (typical battery used, may vary)

Ladder or Step Stool

Process:

  1. Set up the ladder underneath the smoke detector to give you better access.
  2. Turn the smoke detector counterclockwise so the face either comes off or drops down still attached by a few wires.
  3. If there are wires attached to the face, squeeze the area where they connect and they should pop off. If they don't, leave it be and move on to step 4. Do not cut the wires.
  4. The smoke detector may beep once it is disconnected, that is okay. Remove the backing over the battery housing and replace the 9-volt battery. Most current models do not require a screwdriver for this.
  5. Place the smoke detector back over the base and turn clockwise to lock it in. You should hear or feel it click.

For more information on smoke detectors, see the FEMA page here

Hurricane Harvey Final Facts

1/29/2019 (Permalink)

The 'Be Someone' graffiti is one of the most memorable landmarks of Houston. It sits above I-45 near downtown.

Hurricane Harvey

Category 4

August 17- September 2, 2017

  • 82 confirmed deaths
  • Harvey was the first major hurricane to hit the US since Wilma (2005)
  • Was the first Category 4 Hurricane in Texas since Carla (1961)
  • Over 200,000 homes were damaged or destroyed
  • 738,000 people registered with FEMA
  • More than $378 million dollars have been paid out
  • The Hurricane caused $125 billion in damage
  • The first point of landfall was August 25 in south-central Texas
  • Only 20% of homes hit had flood insurance, leaving the other 80% left without coverage
  • Some areas were recorded getting up to 51 inches of rain
  • The highest wind speed recorded was 134 mph
  • Texans Football Player J.J Watt raised a staggering $37 million in relief funds for Harvey

Facts and information credited to:

Amadeo, Kimberly. “Hurricane Harvey Shows How Climate Change Can Impact the Economy.” The Balancewww.thebalance.com/hurricane-harvey-facts-damage-costs-4150087.

“Hurricane Harvey Aftermath.” Www.cnn.comwww.cnn.com/specials/us/hurricane-harvey.

“Hurricane Harvey: Facts, FAQs, and How to Help.” World Vision, 11 Dec. 2017, www.worldvision.org/disaster-relief-news-stories/hurricane-harvey-facts

Making The Important Call

1/29/2019 (Permalink)

It is your job to mitigate the damage.

Dealing with insurance companies can be scary. These are people who do nothing but take your money after all. It is okay. During an emergency, this is what they are here for. This is why you have been paying them for years. They are here to help you in your time of need. Calling them after an emergency is a must. Waiting or worse not calling at all is something you can't afford to do. Before an emergency happens, it is a good idea to have all the information in a place that’s readily available.

Things you need to know:

  • Who is your Insurance Agent?
  • What company do they work for?
  • Keep a record of your claim number if you put in a claim
  • Know your adjuster; you may even want to keep his phone number
  • What is your deductible?

Reminder: It is your job to mitigate the damage. Meaning you must try and prevent further loss. For example, if you have water spraying from a pipe turn off the water and the electricity to affected rooms.

SERVPRO of South Pasadena will come out and inform you if putting in a claim is beneficial to your case. For a free estimate call us at (713) 472-4162.

The Famous Buc-ee's Restrooms

1/29/2019 (Permalink)

Buc-ee's gas stations can have more than 70 restroom stalls!

A household name across Texas, Buc-ee's is revered by Houstonian's like the best rest stop in all of America. What sets it apart from the others? Apart from its massive size, halls of candy and plethora of beef jerky, when people think of Buc-ee's they think of its world-famous restrooms. 

How do they stay so clean? There is a staff fully dedicated to inspecting the bathrooms every hour on the hour 24/7. Buc-ee's has also risen the standards of 'clean' too much more than just a wipe down and a quick mop up. Toilets alone are cleaned every hour with more care than most people give their own johns. While this makes for a much less desired job, Buc-ee's had no problem compensating their employees with above minimum wage pay. 

For more information on Buc-ee's and their pristine toilets see the below links.

http://www.terrelltribune.com/community/article_09cb1ed2-0b89-11e5-836d-b788f34eda39.html

https://intelligentfanatics.com/forums/topic/buc-ees-bathroom-obsession/

SERVPROS STORM Response

1/29/2019 (Permalink)

This is a chart providing a quick look at the timeline of a STORM response

What Is STORM? 

A controlled response managed by one or more SERVPRO® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

How Does It Affect You?

The Storm Response Program maximizes production volume as a result of weather and catastrophic events. Through the four Franchise owned Storm Teams the program is capable of scaling to manage catastrophic events from a local microburst that provides only a few opportunities serviced by regional Franchises, up to large hurricanes that provide thousands of opportunities and require hundreds of crews.

How Do We Do It?

  1. Promote and Plan
  2. Monitor the Potential Event
  3. Activate the Event
  4. Execute the Event
  5. Exit the Event
  6. Post Event

SERVPRO Takes To The Sky

1/29/2019 (Permalink)

Did you know there are over 360 high rises in Houston according to ipsf.io?

Here at SERVPRO of South Pasadena, we are no stranger to working amongst the clouds. In fact, we have serviced many of the high rises in Downtown Houston and the Galleria area. What a lot of people do not know is that when there is water damage on a higher floor that water will continue to travel down the longer it sits. It does not stop just because it hits a wall. The damage will continue to follow gravity even as it is being cleaned, so it must be repaired from top to bottom not bottom to top. For a skyscraper with a busted pipe on the highest floor, that could be as many as 40 or more floors to clean and repair! Our most recent high rise was a 22-story building that became saturated from a busted pipe near the roof. Luckily for them, we were there and knew exactly how to handle this situation. After 2 days of cleaning and 3 days of drying, a total of 5 days the job, it was completed and life returned to normal.

Do you have a multi-story building such as an apartment or business office you would like the professionals to handle?

Call Us: (713) 472-4162

Why Repair Fire Damage So Quickly?

1/29/2019 (Permalink)

SERVPRO will come to the rescue and do what we do best. Make it "Like it never even happened." or better!

A fire loss can be repaired by a fire cleanup crew in a few short days and it is faster to contact the commercial fire damage company when the fire is still raging (After you have called Emergency Services first). Our fire damage repair crew will arrive on the scene and immediately begin the process of repairing the home. There are fire problems you may not expect to be as severe as they actually are as well as other issues most homeowners don't even consider that have nothing to do with the actual fire. For example, if the Fire Department came to your house and had to use a hose to douse the flames you will have some amount of water damage.

Remember: Mitigation Over Replacing

  • Cost Effective. It is by far cheaper and easier to clean an item than it is to replace it. The Faster SERVPRO can respond to your damage the higher the chance we can save some of your personal items.
  • Preserve Air Quality. The longer ash and soot lingers in the air the more it becomes hazardous to your health. 
  • Keep The Smell Out. If SERVPRO can get to the scene soon after the damage occurs it is possible to prevent the permanent smell of burning from seeping into clothes and furniture.
  • Prevent Mold. If water was poured onto the fire it stands to reason it soaked your floors and appliances. Left untreated it becomes a perfect breeding ground for mold. 
  • Save Time. Believe it or not, the longer damage sits it becomes worse, even if you think its as bad as its going to get. The worse a job is the longer it takes to clean up. Still, it is always faster to repair than it is to build anew. 
  • Peace of Mind. The faster your life gets back to normal the less amount of stress is put on your body and mind. Fewer days laying awake at night in a place that isn't your own. Less stress equals a healthier and happier life. You can also rest assured the job was/is being done properly so there are no issues down the line because of cutting corners.

When you have fire damage it feels like your life is going up in flames. Breath (just not in the smoke). SERVPRO of South Pasadena will come to the rescue and do what we do best. Make it "Like it never even happened." or better! Give us a call (281)412-6211

How to Inspect A Fire Extinguisher

1/29/2019 (Permalink)

In the event of a fire emergency, first make sure to get people safely away, then call 911.

When was the last time you took time to check the fire extinguisher that sits under your kitchen sink? Or the one hanging from a rusty hook in your garage? If you’re struggling to remember, it’s time to check it. Like any other piece of safety equipment, a home fire extinguisher should be inspected regularly to ensure it’s in proper working condition. A fire extinguisher in good working condition is your first line of defense when a home fire erupts.

Ideally, you should inspect your portable home fire extinguishers every month.

For the visual guide click here.

Tips for Performing a Monthly Fire Extinguisher Check

Check the label or tag.

Every fire extinguisher, whether disposable or rechargeable, has a manufacturer’s label or tag. Read the tag and follow the manufacturer’s recommended maintenance suggestions.

Check the tamper seal.

If the tamper seal has been broken or is cracked, a disposable fire extinguisher needs to be replaced. If it’s rechargeable, it needs to be serviced professionally. Check the locking or pull pin as well to make sure it’s in the correct position. If the pin missing, the fire extinguisher needs to be inspected or serviced by a professional.

Inspect for physical damage.

Physically inspect the fire extinguisher for obvious damage. This may include but is not limited to dents, corrosion, cracks and obvious leakage. If a fire extinguisher has leakage, it’s no longer under full pressure and may not work properly when you need it most. Check the fire extinguisher nozzle as well, to ensure it’s not clogged by grime, dust, bugs or leakage from the unit itself.

Check the pressure gauge.

Check that the pressure gauge needle indicates the fire extinguisher pressure is in the optimum operating range. Often the correct pressure range will be designated by green on the gauge.

Is the fire extinguisher full?

During your monthly check, lift the fire extinguisher and determine if it still feels full. If there has been a leak, it will feel light, and it won’t have the right amount of pressure to work correctly.

Shake it.

If you have a dry chemical fire extinguisher, it should be shaken once a month during your inspection. This helps prevent the chemical dousing agent from solidifying at the bottom of the unit.

Write inspection date on the tag.

Keep track of every inspection date by writing it on the fire extinguisher tag.

Ensure easy access to your fire extinguisher.

Fire extinguishers should always be easy to access if there is an emergency. You don’t want to have to search for it once a fire breaks out. Don’t block fire extinguishers with furniture, boxes or any other items. Everyone who lives in the household should know where the closest fire extinguisher is located and how to use it in case of an emergency.

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional firefighters before you attempt to control a fire on your own. If you need professional fire, smoke and water damage cleanup, and remediation after a fire, call the experts at SERVPRO of South Pasadena. (713) 472-4162

Air Duct Cleaning

1/29/2019 (Permalink)

According to the NADCA, an average house with six rooms collects up to 40 pounds of dust and dirt each year, depending on the region.

According to the EPA:

You should consider having the air ducts in your home cleaned if-

  • There is substantial visible mold growth inside hard surface ducts or on other components of your heating and cooling system.
  • There is an odd smell coming from the Duct system.
  • Ducts are infested with vermin, e.g. (rodents or insects)
  • Ducts are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.

Some research also suggests that cleaning dirty cooling coils, fans and heat exchangers can improve the efficiency of heating and cooling systems.

Is cleaning my air ducts really that important?

During normal operation, dust can accumulate in ductwork that can lead to microbial growth. Duct cleaning has been shown to reduce this growth, as well as increase the efficiency of your system. In fact, in some cases of extreme buildup, it can increase efficiency as much as 40 percent!

SERVPRO of South Pasadena professionals routinely inspects the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

For more information on HVAC and air duct cleaning or a free quote call us today! (713) 472-4162

Frozen Pipes: Prevention and Treatment

1/29/2019 (Permalink)

Though frozen pipes are an uncommon occurrence in our area, they are highly preventable.

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are an uncommon occurrence in Texas, they are highly preventable.  

SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.  

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets. 
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst. 
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes. 
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze. 
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break. 
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F. 

Found a Frozen Pipe? Thaw It Out: 

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe. 
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or another open flame device. 
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.  

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of South Pasadena immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of South Pasadena professionals has the expertise to prevent or mitigate the devastating effects that water damage can have. 

 Please call our office at (713) 472-4162.

What you can do until help arrives

1/17/2019 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of South Pasadena Professionals can help prevent fire damage from creating long-term problems. SERVPRO of South Pasadena provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possilble.

SERVPRO of South Pasadena Professionals are available 24-hours a day, 365 days a year to help you regain control quickly, give us a call

Office: 281-412-6211 Mobile:713-305-1925

What you can do until help arrives:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet. 
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor. 

Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. So after the first wave of hero's have rescued the property, let your local SERVPRO of South Pasadena Professionals help you restore it. We strive to restore not only the home, but the customers peace of mind, as well. We are available 24/7 to help with fire damage "Like it never even happened."

Call Carolyn Tolleson (713)-305-1925.

Don't Be A Hoarder

1/11/2019 (Permalink)

This home fell victim to what was considered "hoarding" and started a fire that consumed 90% of the home.

As a fire restoration team, our technicians are in client's homes and personal spaces to remediate damaged areas. 

Hoarding items can be the main reason why fires start in homes. Fire is one of many dangers in a hoarded home because much of the clutter consists of flammable materials. Fires can also occur when objects cover a heat vent or damaged wires. Moreover, clutter obstructs residents in case of a fire and first responders may not be able to navigate a hoarded home to rescue residents.

When the entire home is clutter-free, repairs should be done if needed. These can include repainting, re-carpeting, or damage restoration (after the fire, water, mold, or biohazard damage). Then, all the contents in the house including the salvageable items are disinfected.

Smoke Alarms

1/8/2019 (Permalink)

Smoke alarms saves lives.

There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

Install smoke alarms inside and outside each bedroom and sleeping area and make sure everyone in the home knows what to do if the alarm sounds.

Install alarms on every level of the home. Large homes may need extra smoke alarms.

It is best to use interconnected smoke alarms when one smoke alarm sounds they all sound.

A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.

People who are hard-of-hearing or deaf can use special alarms equipped with strobe lights and bed shakers.

Replace all smoke alarms every 10 years, and test the batteries once a month.

SERVPRO of South Pasadena knows the ins and outs of fire safety, but sometimes even the most safety-conscience can face tragedy. If you've had fire damage in your home, large or small, call 713-472-4162 for 24-hour service.

The Awesome App You Should Download Today

12/26/2018 (Permalink)

We LOVE this app that was designed to make life just a little bit easier.

Whether it’s managing multiple properties or taking care of everyone at home, we could all use a little help sometimes; that’s why we LOVE our new app that was designed to make life just a little bit easier. The best part about this app? It's available to download for FREE!

  1. SERVPRO Ready Plan: Whether you’re an owner or a property manager (commercial or residential), the SERVPRO Ready Plan app allows for the creation of an Emergency READY Profile (ERP) for your home or business. The ERP helps you to prepare for the worst and compiles a list of all your emergency contacts for your home or business. You can also add your favorite local SERVPRO of S. Pasadena so that you can call us with just the push of a button.

Tips For Preventing Water Damage in Your Apartment Community

12/26/2018 (Permalink)

Preventing Water Damage in Your Apartment

With so many shared walls and spaces, water damage in an apartment community can get messy pretty quickly. Of course, you can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be ahead of the game. Take these measures today to prevent water damage tomorrow.

  • Check On Aging Appliances Regularly – Washer hoses should be replaced about every five years. 
  • Repair Old or Damaged Roofs When It’s Dry – Make routine checkups to monitor the condition of the roof(s) at your property. 
  • Stay in Touch with Your Residents and Know When they’re Traveling – If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.
  • Clear Downspouts Consistently – If you know a storm is about to hit, make sure everything is clear and that water is being effectively carried away from the building.
  • Apply Dry-Proofing Methods – One cost-effective way to prevent large-scale water damage in low-lying areas is to apply waterproofing coatings and sealings. 
  • Check For HVAC System Blockages – If the line that moves condensation from the HVAC system is backed up, it can create serious water damage. Backed up water can seep through ceilings and through light fixtures or in between walls. When water leaks between walls, it can go undetected and result in mold damage in addition to water damage.

Have Water or Flood Damage?
Call Us Today – (713) 472-4162

Conditions in Houston Area Might Be Right For Mold

12/26/2018 (Permalink)

If the right conditions exist, mold will grow.

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - (713) 472-4162
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because of sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Pasadena is close by and ready to help with your mold-damaged property. We are proud to be an active member of the Pasadena community and want to pitch in and help make our community the best it can be.

When a major storm or event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We proudly serve Pasadena, TX, and surrounding areas.

Mold Tips

12/26/2018 (Permalink)

We can clean it!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When the mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of S. Pasadena for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of S. Pasadena specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Avoid a Water Damage

12/26/2018 (Permalink)

Don't come home to this.

Home water damage is the second most-commonly filed homeowners’ insurance claim, most of them non-weather related. Plumbing mishaps top the charts for water damage in the home.

Those most common mishaps are:
 

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

In most cases, time is of the essence when dealing with water damage. Whether it’s a small leak or a flooded room, the damage can be devastating. Follow these steps to help eliminate the chances of water damage while you’re gone:

  1. Inspect your home for leaks before you leave. Check out the pipes under all sinks as well as hoses to your washing machine and ice maker. Also, examine your water heater, does it have any cracks or rust? If so, take the steps to repair or replace it to avoid coming home to a water-logged home. 
  2. If traveling for any length of time, turn off the main water supply to your home and turn on your faucets to drain your pipes. Also, be sure to flush your toilets after you shut off your water. This will prevent busted pipes due to freezing, and stop the flow of water into your home. Leave the cabinet doors under sinks open while you are gone to allow warm air to circulate around the pipes.
  3. Insulate exposed pipes to keep them from freezing in the winter. You can find foam rubber or fiberglass sleeves that fit right over the pipes at any local hardware store. Protect outdoor faucets by removing any hoses and covering them with foam bib protectors.
  4. Install floor pans under your major appliances. Although they can’t fully protect you from a major leak, they can prevent damage due to small, undetected leaks.
  5. If you plan to be gone for an extended period of time, or if you travel often, consider purchasing a water flow monitoring system. A water flow monitoring system is attached to your water main and protects your entire house. The system works by measuring water flow into your house. If it detects continuous water flow beyond the normal stopping and starting of your everyday appliances, it stops the flow of water into your house automatically. 

We here at SERVPRO of South Pasadena know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at (713) 472-4162 to minimize the damage to your home and belongings. We will make it “Like it never even happened.”

We Work With Your Insurance

12/26/2018 (Permalink)

Let us guide you through the process.

We work with your insurance.
For a stress-free claims process, SERVPRO of S. Pasadena can help manage the insurance paperwork and process. 

As a leader in fire and water cleanup and restoration, SERVPRO of S. Pasadena professionals offers your insurance company an array of competitive advantages. Our goal is to restore both our customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg. When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide proactive care to keep your home safe, as well as prevent further damage. 

As a leader in fire and water cleanup and restoration, we offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

Give our friendly staff a call today

(713) 472-4162

Tips For Preventing Water Damage in Your Apartment

12/26/2018 (Permalink)

Preventing Water Damage in Your Apartment

With so many shared walls and spaces, water damage in an apartment community can get messy pretty quickly. Of course, you can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be ahead of the game. Take these measures today to prevent water damage tomorrow.

  • Check On Aging Appliances Regularly – Washer hoses should be replaced about every five years. 
  • Repair Old or Damaged Roofs When It’s Dry – Make routine checkups to monitor the condition of the roof(s) at your property. 
  • Stay in Touch with Your Residents and Know When they’re Traveling – If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.
  • Clear Downspouts Consistently – If you know a storm is about to hit, make sure everything is clear and that water is being effectively carried away from the building.
  • Apply Dry-Proofing Methods – One cost-effective way to prevent large-scale water damage in low-lying areas is to apply waterproofing coatings and sealings. 
  • Check For HVAC System Blockages – If the line that moves condensation from the HVAC system is backed up, it can create serious water damage. Backed up water can seep through ceilings and through light fixtures or in between walls. When water leaks between walls, it can go undetected and result in mold damage in addition to water damage.

Have Water or Flood Damage?

Call Us Today – (281) 412-6211

24 Hour Emergency Water Damage Service

12/26/2018 (Permalink)

24/7/365

SERVPRO of S. Pasadena is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
281-412-6211

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of S. Pasadena has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of S. Pasadena

SERVPRO of S. Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Have a Mold Problem?

12/26/2018 (Permalink)

Mold can grow in 24-48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Faster To Your Water Damage

12/26/2018 (Permalink)

Why SERVPRO?

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of S. Pasadena provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of S. Pasadena arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Have Water or Flood Damage?
Call Us Today – (713) 472-4162

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About Us

SERVPRO of S. Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Testimonials

Hurricane Preparedness

12/26/2018 (Permalink)

Are you ready?

Hurricane Season starts June 1st, get prepared now!

Living in or near a coastal county, you’re most likely already accustomed to stalking the weather channel during Hurricane Season. The more you can prepare ahead of time, the less frustration you’ll have in the event a hurricane threatens the Gulf Coast. And, you will thank yourself later, I promise.

Follow these 4 Steps for successful Hurricane Preparedness.

  • Start putting together a disaster supply kit now. Getting a jump on this will help prevent a last-minute run to the store only to find empty shelves, and you can save yourself from incurring the expense all at once. Get a medium-sized plastic, sealable container to keep everything dry and together. Include a flashlight (or few), extra batteries, cash, first aid supplies, water, portable chargers (fully charged), an extra pair of contacts (if needed) and copies of your critical information if you need to evacuate. 
  • Create an evacuation plan. In the event your area is ordered to evacuate, having a plan in place will save you a lot of stress. Know the local hurricane route(s) and have a plan for where to stay. Make sure your plan includes supplies you may need while you’re traveling. Traffic on hurricane evacuation routes can seriously delay normal travel times, so be sure to have plenty of snacks and drinks for the kiddos and pets. Also, consider packing a small “entertainment box” in advance for each child, stuffed with their favorite (quiet) activities. Including something new, such as a travel game or new movie can help curb boredom. You’ll want to keep them as entertained as possible. You might also want to throw a roll or two of toilet paper in your disaster supply kit (trust me on this one). An extra gas can (full, of course) won’t hurt either. 
  • Stock up on supplies. If you are not in an area that is advised to evacuate and you plan to weather the storm in place, be sure you have adequate supplies. Make sure your portable generator is working, and you have plenty of gas on-hand. You may lose power and water for several days and you may not be able to leave due to flooding. Have a one-week supply of non-perishable food and water for each person. Don’t forget to get those prescriptions filled, also. If you have infants, stock up on diapers, wipes, and formula.
  • Prepare your home. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds. Secure loose rain gutters and clear them of debris. Also, bring in any outdoor furniture or toys that could get tossed around, damaging your, or even your neighbor’s, home. Turn your refrigerator and freezer to their coldest settings and use a cooler when possible to keep food cold during a power outage. Fill your bathtub(s) with water for use in flushing toilets, especially crucial for those who have septic systems when the power goes out.

If your home suffers storm damage during Hurricane Season, count on the professionals at SERVPRO of S. Pasadena to restore your property to pre-disaster condition. "Like it never even happened." Please call Kimberly at 281-520-8197 any time of the day or night for assistance.

What To Do Until Help Arrives

12/26/2018 (Permalink)

Call the experts.

When your commercial property suffers water damage, every second to recovery counts.

Commercial water damage can be especially devastating since more often than not, it affects more than just a single occupant of the building. It can lead to loss of income for businesses, and severe hardship for any employees if they cannot return to work for a period of time. For these reasons and more, you need a clean-up and restoration company you can trust. SERVPRO of S. Pasadena is that company!

There are actions you can take to lessen the damage until our team arrives, thus saving money and time.

WATER DAMAGE FROM CLEAN WATER

DO:

  • Shut off the water source if possible, or contact a qualified party to stop the water.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

 DON’T

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TV’s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If water damage of any nature threatens your business, count on the professionals at SERVPRO of S. Pasadena to restore your properties to pre-disaster condition. Commercial water damage can be reversed and we’ll have you back in business in a flash, "Like it never even happened." Please call our office at 281-412-6211, or call Kimberly at 281-520-8197 any time of the day or night for assistance. We are proudly ranked as of one of the leading commercial restoration companies in the nation.

Traveling?

12/26/2018 (Permalink)

Check before you leave.

5 Steps To Avoid Coming Home to a Water Damage Catastrophe.

Home water damage is the second most-commonly filed homeowners’ insurance claim, most of them non-weather related. Plumbing mishaps top the charts for water damage in the home.

Those most common mishaps are:
 

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

In most cases, time is of the essence when dealing with water damage. Whether it’s a small leak or a flooded room, the damage can be devastating. Follow these steps to help eliminate the chances of water damage while you’re gone:

  1. Inspect your home for leaks before you leave. Check out the pipes under all sinks as well as hoses to your washing machine and ice maker. Also, examine your water heater, does it have any cracks or rust? If so, take the steps to repair or replace it to avoid coming home to a water-logged home. 
  2. If traveling for any length of time, turn off the main water supply to your home and turn on your faucets to drain your pipes. Also, be sure to flush your toilets after you shut off your water. This will prevent busted pipes due to freezing, and stop the flow of water into your home. Leave the cabinet doors under sinks open while you are gone to allow warm air to circulate around the pipes.
  3. Insulate exposed pipes to keep them from freezing in the winter. You can find foam rubber or fiberglass sleeves that fit right over the pipes at any local hardware store. Protect outdoor faucets by removing any hoses and covering them with foam bib protectors.
  4. Install floor pans under your major appliances. Although they can’t fully protect you from a major leak, they can prevent damage due to small, undetected leaks.
  5. If you plan to be gone for an extended period of time, or if you travel often, consider purchasing a water flow monitoring system. A water flow monitoring system is attached to your water main and protects your entire house. The system works by measuring water flow into your house. If it detects continuous water flow beyond the normal stopping and starting of your everyday appliances, it stops the flow of water into your house automatically. 

We here at SERVPRO of South Pasadena know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at 281-412-6211 to minimize the damage to your home and belongings. We will make it “Like it never even happened."

Mold Safety Tips

12/26/2018 (Permalink)

Don’t touch or disturb the mold.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When the mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Pasadena for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of South Pasadena specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 281-412-6211 

Hurricane Michael in Panama City Florida

11/20/2018 (Permalink)

Heading to meet with a customer after the storm.

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO Franchise Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

There is no job too big or too small for SERVPRO of South Pasadena. The storm hit and caused a tremendous amount of wind and water damage. After getting the news, we loaded up and headed to the heavily affected areas in Florida. Over the course of our stay, we were able to help several families who were in desperate need of our help. Whenever you are in need, we will always be there. You can give us a call (281)-412-6211. 

Why SERVPRO?

11/7/2018 (Permalink)

SERVPRO Professionals are uniquely qualified to help.

SERVPRO of South Pasadena understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • Online Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Effective Training Ensures Service You Deserve

11/7/2018 (Permalink)

SERVPRO professionals understand your situation.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO Franchise Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. The 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers, and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Right Choice to Make

11/7/2018 (Permalink)

Cleaning and Restoring Your Home or Business

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of unsalvageable items

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. 

Call SERVPRO South Pasadena 281-412-6211

Have our SERVPRO of South Pasadena professionals perform HEALTH AND ENERGY EFFICIENCY Services with our HVAC & AIR DUCT CLEANING Team.

10/31/2018 (Permalink)

HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Your HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Health and energy efficiency is a major concern for many Houston property owners and managers. It is becoming increasingly important to clean and maintain your HVAC and Air Duct systems to avoid any negative impact it could have on the health and efficiency of your local Houston occupants.
 
As much as half of the energy used in your home or business goes to heating and cooling. Making smart decisions about your heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort.

BENEFITS OF OUR HEALTH & ENERGY EFFICIENCY SERVICES

  • Restore peak energy efficiency & lower energy costs
  • Eliminate allergens and odors
  • Reduce the potential for mold growth


Through normal HVAC use dirt and debris will start to slowly collect on the surfaces of your HVAC components, these contaminants if not properly maintained can cause a degradation of the efficiency of the entire system. The cumulative effect of this over time can lead to considerable energy loss and can be a contributor to higher energy bills for your Houston home or business. In addition, allergy and asthma sufferers, young children, and other occupants with breathing difficulties are more susceptible to poor indoor air quality. We have been cleaning and servicing local Houston HVAC and Air Ducts for years keeping homes and business's air quality comfortable and efficient.

COMMON PROBLEM AREAS

These are common problem areas that contribute to restricted airflow, increased energy consumption, and reduced equipment longevity:

  • Duct and System Leakage
  • Closed, Clogged or Stuck Dampers
  • Filtration Issues
  • Excess or Damaged Ductwork
  • Failed Duct Liner
  • Clogged/Nonfunctioning Exhaust Systems


SERVPRO of South Pasadena professionals can perform an inspection to access your system and determine the depth of your problem and if your system could benefit from our cleaning and maintenance services. If moisture is present, the potential for mold growth is increased, sending spores into your working or living spaces, creating a much larger problem. 
 

HVAC AND AIR DUCT CLEANING

Generally, refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing.
 
PARTS OF AN HVAC UNIT THAT CAN BENEFIT FROM ROUTINE MAINTENANCE:

  • EVAPORATOR COIL: particle buildup can have an insulating effect on the surface of the coil, leading to longer cooling times and greater energy consumption.
  • HEATING COIL: dust and dirt will accumulate and clog air passages this restricts air flow and the furnace must run longer to reach desired temperatures. If a coil is severely impacted by debris, it can cause the unit to malfunction.
  • DAMPERS AND TURNING VANES: these elements ensure proper airflow throughout your system, particles or larger debris like insulation can obstruct or diminish airflow, leading to an overall degradation of the entire system.
  • AIR REGISTERS: dust and debris can accumulate on the blades and seriously reduce air flow, negatively impacting overall energy performance and comfort levels in the space.
  • FRESH AIR INTAKE SCREEN: these openings are integral to the quality of air inside your building, they quickly become clogged from environmental debris and buildup inhibits proper fresh air from entering the system.
  • FAN AND BLOWERS: particle buildup can reduce the capacity of the blades to move adequate air causing the blower motor to run longer while pushing less air per rotation. 

When HVAC systems are cleaned of dirt and debris, it doesn’t have to work as hard to maintain the desired temperatures, air can flow more freely. As a result, less energy is used, leading to improved cost-effectiveness, longer operating life, as well as health benefits and energy savings.

Our team of professionals can inspect your HVAC or air duct system and access your specific situation and work with you to provide a solution to keep your business air quality healthy and energy efficient. The exact solution for your property will depend on a few factors, including the size of your overall duct and vent system, how accessible your HVAC system is to our technicians, and the level of maintenance required.

Give SERVPRO of South Pasadena a call for a Free Assessment, we are Always Here to Help!  (281) 412-6211.

Flooded Office Building in Houston

10/30/2018 (Permalink)

This flooded commercial building was caused by a water pipe break above kitchen.

This flooded commercial building was caused by a water pipe break above kitchen.

Tenant space above had a crack in the water filtration system that ran all night long and flooded multiple floors. 

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, call SERVPRO of South Pasadena 281-412-6211 and we’ll be there fast with the help you need.

 Learn more about our commercial services in South Pasadena and also our Friendswood/Pearland locations:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SMOKE ALARMS SAVE LIVES: HERE’S WHAT YOU SHOULD KNOW

10/19/2018 (Permalink)

Smoke alarms are a key part of a home fire escape plan.

There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

Install smoke alarms inside and outside each bedroom and sleeping area and make sure everyone in the home knows what to do if the alarm sounds.

Install alarms on every level of the home. Large homes may need extra smoke alarms.

It is best to use interconnected smoke alarms when one smoke alarm sounds they all sound.

A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.

People who are hard-of-hearing or deaf can use special alarms equipped with strobe lights and bed shakers.

Replace all smoke alarms every 10 years, and test the batteries once a month.

SERVPRO of South Pasadena knows the ins and outs of fire safety, but sometimes even the most safety-conscience can face tragedy. If you've had a fire damage in your home, large or small, call Kimberly at 281-520-8197 for 24-hour service.

How to Prevent Mold After Flooding

10/18/2018 (Permalink)

Mold experts say part of the problem is what many did right after the flood - or more importantly - what they didn't do.

As if dealing with a flooded home wasn’t enough, you then have to worry about the very real possibility of the unwelcome intruder that is mold (when it rains it pours and all that – quite literally in this case!). And with floods holding the accolade of leading natural disasters in America today – unavoidable, even, in many regions of the country – it’s something that may be closer than you think. So, what should you do if the unthinkable happens and you have to deal with a flooded property? 

Other areas to monitor moisture to prevent mold growth: exterior walls and surfaces in need of insulation where condensation can build, air conditioner drip pans, check for leaks around the refrigerator, ensure crawl spaces are well ventilated and check for leaks around a tub.

These are a few simple tips for making sure mold is not growing in your home. If you do discover a mold growth, SERVPRO of South Pasadena provides mold remediation services for all types of residential and commercial properties.

  If You See Signs of Mold, 
Call Us Today – (713) 472-4162

Pretend a Storm is Coming Now

10/18/2018 (Permalink)

Preparation is the best protection against the dangers of a hurricane.

Don’t wait until you hear a hurricane, tornado or thunderstorm of the century is coming. There are plenty of storm preparation checklists and common-sense advice out there for storm preparation. Take care of the things you can now, so you don’t have to be scrambling at the last minute.

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO South Pasadena Professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

If you have questions, give our office a call and we will be glad to help.

281-412-8197

Be Financially Prepared

10/18/2018 (Permalink)

How Do I Buy Flood Insurance?

Please make sure you have adequate insurance coverage, especially if you live in a storm-prone geographic area. You might also consider creating an emergency fund, which is always a good practice generally, but it’s especially important to have extra resources on hand in the event of a natural disaster. You never know when you will have to evacuate and travel and leave your home. 

Start making an emergency plan with your family, friends and household by discussing the types of disasters that could strike and what to do at different times of the day. Discuss how to prepare and respond to emergencies that are most likely to happen where you live, learn, work, and play. Keep your emergency plan as simple as possible and use places that are very familiar and hard to forget. Identify responsibilities for each member of your household and plan to work together as a team. SERVPRO of South Pasadena is here to help. Give us a call 281-412-6211.

What To Do Incase Of A Fire.

10/18/2018 (Permalink)

Learn what you and your family should do if a fire starts in your home.

In The Same Room As A Fire

**Please do not stay in the same room as the fire if you do not feel comfortable or confident in your ability to control it. Evacuate Immediately and call 911 to alert the professionals**

Kitchen-

  • Grease: Turn off the burner. Grab a non-glass lid or baking sheet for the pot/pan and place over the fire while wearing oven mitts.
  • Oven: Smother the fire by throwing baking soda or salt onto it. Do NOT use similar products such as flour. It could cause an explosion.

General Room-

  • Electrical: If you can reach the cord safely, unplug it. Using a heavy blanket or baking soda, you can smolder the fire if it is small. Do NOT use water as it may worsen or cause a shock.
  • General: Use a Fire Extinguisher if you have one available. For a guide on how to use an extinguisher please see our SERVPRO video. ( https://www.youtube.com/watch?v=gFifToYGgto&feature=youtu.be )

In The Same Building As A Fire

  • Evacuate to the nearest exit.
  • If you come across a closed door place your hand on it to check for heat. Do NOT touch the door handle before you know it is safe.
  • Should you come to a smoke-filled area crawl underneath the smoke sticking close to the floor where the air is breathable. 

Home Fire Preparedness

10/18/2018 (Permalink)

Get tips on escaping from a home fire, plus learn smart habits that can prevent a fire from starting.

Smoke detectors are often forgotten about the safety feature of your home. That is until it begins to beep to remind you to change the battery. FEMA recommends you change the battery in your smoke alarm once a year and replace the entire device once every five years. 

Replacing the Battery

What You Need:

9-volt battery (typical battery used, may vary)

Ladder or Step Stool

Process:

  1. Set up the ladder underneath the smoke detector to give you better access.
  2. Turn the smoke detector counterclockwise so the face either comes off or drops down still attached by a few wires.
  3. If there are wires attached to the face, squeeze the area where they connect and they should pop off. If they don't, leave it be and move on to step 4. Do not cut the wires.
  4. The smoke detector may beep once it is disconnected, that is okay. Remove the backing over the battery housing and replace the 9-volt battery. Most current models do not require a screwdriver for this.
  5. Place the smoke detector back over the base and turn clockwise to lock it in. You should hear or feel it click.

For more information on smoke detectors, see the FEMA page here

Time is Money

10/17/2018 (Permalink)

Did You Know: After a Hurricane, an average of everyone out of three family-owned businesses will not recover.

We work with your schedule

Here at SERVPRO of South Pasadena, we understand how embarrassing it can be to have a damage repaired or cleaned. Especially for restaurants who need to maintain a certain level of cleanliness for their customers. Seeing a SERVPRO van in the front of the building may turn people away. 

Our solution is to make ourselves available 24/7 and perform with the utmost discretion. Our teams have been known to come in at night, after hours or work from the back of the store out of sight. This allows your business to continue to run as usual.

Getting back to normal as soon as possible

Occasionally there does come the disaster preventing a place of business to function entirely. Here along the Texas coast, that usually involves a Hurricane. For everyday work is delayed is another day of lost revenue. Time is Money. If your entire business is shut down SERVPRO of South Pasadena will work around the clock to get you up and running again in the event of any disaster. After Hurricane Harvey, we had some businesses open within 3 days! 

Fiberglass Insulation

10/17/2018 (Permalink)

Warning: Extended contact may cause a severe reaction to the skin. Please exercise caution.

The scary room lurking just a few feet above your head is typically one of the least visited places in the home. It is remarked for its odd bizarre characteristic of being filled with pinkish white cotton candy textured substance. This place is known as none other than the Attic. While it may look like fun to play in the puffy pink clouds, or fiberglass as its known in the construction world, it's not to be messed with except by professionals.

What is Fiberglass?

Fiberglass is made of recycled plastic, glass, and sometimes sand. It keeps your home at a comfortable temperature by insulating you from the changes of the outside world. In other words, it stops the heat from escaping. This can save significantly on your energy bill by not requiring your air conditioning unit to work as hard. 

When to Replace your Insulation

While fiberglass is designed to last for decades at a time, over the years it can wear down. If your home is older and you notice a large spike in your electric bill during the summer it might be the insulation to blame. 

When fiberglass becomes wet it is also time for a replacement. Due to its absorbent nature fiberglass will soak up water. Caught early enough, fiberglass can be dried but if left to sit the best/easiest course of action is to replace it.

Storm-Proof Your Home

10/17/2018 (Permalink)

Creating the right barrier can protect your home even in extreme situations like the one above. This personal dam could set you back $10,000!

So a Tropical Depression has made its way into the Gulf of Mexico. Chances are, you are not going to evacuate. Most Houstonians will choose to ride out a storm as long as it is classified below a Hurricane. Even then a category 1 Hurricane doesn't spark enough fear to cause mass evacuations. If you do plan on riding out the storm here is a checklist you should perform to protect your property before hunkering down.

Property Checklist

  • Visual Inspection of your roof. Make sure there are no holes and places where water will enter your home.
  • Nail sheets of plywood over every window to protect it from flying debris. 
  • Trim any loose branches nearby.
  • Bring any potted plants or loose objects inside lest they come flying through your window!
  • Call your insurance company to make sure you are covered in case you do suffer storm damage. SERVPRO of South Pasadena recommends you do this before Hurricane seasons starts, as it usually takes a few months for your policy to go into effect.
  • Do a video walkthrough of your home. This has become more popular in recent years with the surge of technology and it is a fantastic way to keep a record of your personal contents for the insurance companies.
  • Lock down your Garage door. If your garage gives way your entire house instantly becomes at high risk for wind or water damage. 
  • Line all exterior doors to keep rising water from entering your home.

Do you have any other tips for protecting your home during a storm? Message us on Facebook!

Sporicide

10/17/2018 (Permalink)

Tip: Add a splash of bleach to water for an impromptu sporicide. CAUTION beach may stain or be hazardous to some delicate materials.

When most people find mold in their home the first instinct is to throw it out. The majority of the time, that is easy to do and a good decision. Then comes the day you find mold in someplace you can't exactly throw away such as on a wall. What now? Take a trip to Home Depot or Lowes and ask for something to help clean off mold and you will hear one word- Sporicide

What Is Sporicide?

Sporicide is a chemical mixed together that is toxic to growing micro-organisms. In this case, it is used to kill young mold by quickly suffocating it and dissolving the roots. A more household name for sporicide is disinfectant

It is advised to use a small amount of sporicide when performing household maintenance in moist areas of your home such as the bathroom. Its use will aid in preventing the growth of mold. When the mold is barely visible and beginning to take root, you can use a higher concentration to remove it safely from the wall. Remember to air out the room afterward.

SERVPRO Sporicide

All SERVPRO franchises have access to a unique selection of chemicals accessible only to the SERVPRO family. These disinfectants and cleaners are specially concocted by our team of a chemist in Tennessee. Their sole purpose, to make sure we are able to use only the best possible product for your home. 

Need your home Spring clean? Give SERVPRO of South Pasadena a call today at 281-412-6211.

Is Houston a Flood Zone?

10/17/2018 (Permalink)

This picture shows how deep floodwaters got along the Sam Houston Tollway. No wonder people were able to drive boats through the tollbooths!

After Hurricane Harvey, thousands of people were sent into a financial panic. Most people did not have flood insurance because their house was not located in what is considered a flood zone. Thanks to FEMA, the Federal Emergency Management Agency, many of these families were able to begin the recovery process. But what now? What does this once every hundred years storm mean for your insurance? You will be surprised. 

New Flood Zones

Did the Harvey floodwaters cause over $5,000 in damage to your home? If they did, congratulations, you are now in what is considered to be a flood zone. Even if you have never flooded before this one event was all the insurance companies needed to raise their rates for flood insurance in your area. While it is possible and likely Houston will never experience another Harvey, we can not predict how the rivers and flood zones will change. Hence, causing the caution for all the rise in insurance.

Do You Need Flood Insurance?

There is no easy answer to that question. If you are in a flood zone, many communities will require you to have it. Here at SERVPRO of South Pasadena, we say "You can never have too much insurance. Better safe than sorry." Our recommendation is if you are along the coast or in a flood zone including those formulated after Harvey, purchase flood insurance. If you are outside of a flood zone speak with your agent to calculate the risk and consider putting together an emergency storm fund. If you do deny to purchase flood insurance your agent will need to receive it in writing. Ultimately, the decision is yours.

Either way, SERVPRO of South Pasadena will be ready to take care of you when the next storm hits; And if you do have insurance we are on their vendor list. All you have to do is request us and we will come to take care of you. Experienced a catastrophic weather event? Call us at 281-412-6211.

Houston Climate May Be A Breeding Ground For Mold

10/8/2018 (Permalink)

Mold Being Tested

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of South Pasadena to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 281-412-6211.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Pasadena for mold remediation services.

Birth of a Hurricane

9/7/2018 (Permalink)

To be classified as a Hurricane the storm must sustain an average wind speed of 74mph.

Given the right conditions, a small storm can quickly grow into a hurricane. All it takes is water above 79°F, The meeting of a low and high-pressure system, and no land to impede the process.

The Majority of Hurricanes begin as small thunderstorms near the west coast of Africa. As they continue to move westward into the Atlantic, warm moisture is picked up and fuels the growing storm. Over time, the small thunderstorms will merge together to become one large mass. 

Earths rotation causes these growing storms to rotate counterclockwise, known as The Coriolis Effect. To get this spin the storm will also need to have a high-pressure system on top and a low-pressure system on the bottom. This is similar to how a tornado forms. 

Both Tornadoes and Hurricanes share many similar traits such as an eye and an eyewall. The eye, the center of the storm, is typically clear of any rain or clouds. This is because it is the strongest point where the high pressure and low-pressure systems move between one another. The cool air is warmed by the sun, rises, cools in the high atmosphere, falls, and the cycle starts over once again. Structurally speaking, a Tornado is a compact mini-Hurricane. 

Once the Hurricane makes landfall, it unleashes all the energy it had been storing from the open ocean. Without its fuel source, it will continue to weaken back into a small cluster of thunderstorms and eventually dissipate altogether. 

To learn more about how hurricanes form you can click this link.

The Difference Between Mold and Mildew

7/23/2018 (Permalink)

It only takes 24-48 hours for mold and mildew to begin growing on wet surfaces.

Many people mistake mold for mildew which is very common. While both pose an obvious hazard to your health, mold is known to be the most dangerous. Both spread very easily, and their breeding ground is a moist environment. Yet despite being so similar, each needs to be removed in its own special way to prevent serious damage. 

What's the Difference? 

Mold is a fungus that grows in black or green patches that sink into every nook and crevasse of the affected wet area. Removing mold typically involves cutting well around the affected area and safely removed. Mildew is best explained as a type of mild mold. It grows to be flat against the surface without penetrating the structure and can be easily scraped off if caught early. Just as it would with fruit that has been sitting out too long. You can also occasionally find mildew on other organic materials such as paper, damp drywall, and fabrics.

The Visual Contrast

Mildew:

  • Typically, gray or white (but will turn black or brown over time)
  • Powdery or fluffy appearance
  • Grows in flat, circular shape
  • Likes to grow on moist areas

Mold:

  • Typically, black or green but can range to nearly any color
  • Fuzzy or slimy appearance
  • Irregularly shaped
  • Will cause the material beneath it to rot
  • Usually puts off a musty smell

Preventive Measures for Mold and Mildew

  • Fix plumbing issues/leaks as soon as possible
  • Clean the fabrics in your home periodically
  • Store items in a dry area
  • Use a dehumidifier, open a window, or turn on a fan to keep moisture to a minimum
  • Wash your bath mats

If you happen to find an affected area, give us a call at 281-412-6211.

Are there Leaks in your Home?

7/23/2018 (Permalink)

You can check out https://www.homeadvisor.com/cost/plumbing/ to learn more about the cost of having a plumber.

Leaks are one of the least detected damages that can happen to your home. Left untouched, they can rack up quite the price tag in repairs and wasted water. It often takes months or even years for leaks to cause visual damage, but by that point it's too late to take preventative measures. Leaks can weaken structures, waste water, dissolve building materials, create dangerous compounds and foster mold growth. Here is a list of common residential leaks you should check for in your home. 

Crawl Space and Attic Concerns

Sections of your home, such as crawl spaces and attics, are more prone to water damage. Crawl spaces are what builders add under homes to let them put in electrical wires and pipe. A damp, dark crawl space lets mold flourish, causing damage to the structure. Moisture that drips through the concrete foundation of your home will cause leaks in the basement. Leakage of air into the section between the home and the attic can make moisture on the under part of your roof, leading to rotting and mold. Periodically check your home for any of these problems or you may just find it raining indoors during the next storm.

Household Appliances that are Malfunctioning

As they get older, the pipes of household appliances can crack and rust, and their hoses weaken. Washing machines, refrigerators and dishwashers are all susceptible to this deterioration, so keep an eye on your machines when they are older. Washing Machines are the most common culprits for water leakage. Refrigerators are known for causing hidden mold from their exhaust.

Pipe Leaks 

Pipe leaks, in cabinets, behind walls, or anywhere else, are one of the most common sources of water damage Pipes are often deliberately placed out of view of occupants, so when one develops a leak, it can be a very long time before anyone notices. These leaks often occur close to normally dry wood and fabric and once these are consistently soaked by leaking water, they can lose structural integrity or even develop patches of mold growth. In extreme cases, residents sometimes only learn of these leaks when part of their ceiling crashes down into the living room. 

Sink and Toilet Leaks 

These leaks are often much more violent and much more noticeable than a pipe leak because they are usually caused by a resident in some way. As such, they have less potential for long-term water damage, but can be a big problem and cause a bigger mess. Be sure to look at the piping for signs of rusting underneath the sink and toilet from time to time.

Water Tanks and Heaters 

When water heaters or tanks leak, the damage is fortunately usually contained mostly to the container itself rather than immediate surroundings. However, large volumes of water are contained in them regardless and if the entire contents leak out in an area they may cause severe damage to surrounding objects and materials. Remember, your water heater does require annual maintenance. Drain your water tank once a year to clean out the gunk and greatly prolong its lifespan.

A Graffiti Situation

7/19/2018 (Permalink)

The Be Someone sign is Houston's most famous piece of Graffiti. You can see it stretching over I-45 heading Southbound to Galveston.

It can happen to any business at any time. Schools and Downtown buildings understand the fear all too well. One day it’s not there and the next the walls are filled with colored scribbles. Graffiti can come in many forms such as tagging, wild style, or a creative piece. (click here to learn more).

Not all Graffiti is created equal. Some would argue it can be a piece of art, others are seen as disgusting vandalism. There are countless reasons people do it but something universal to all version is how difficult it is to clean up. If you find your business marked, have your maintenance man/woman take a look at these tips for removing graffiti.

5 Handy Removal Tips

  1. Remove the Graffiti as quickly as possible! The longer it sits the more it settles into the material.
  2. Use a 3000psi pressure washer. When using this method do so with caution as too high of a pressure will etch the image you are trying to get rid of permanently into the surface.
  3. Commercial cleaners do exist that will help strip the paint. Take a trip to your nearest Home Deopt or Lowes
  4. Sandpaper the image down before removal to weaken the top layer of paint.
  5. Do not try to scrub the paint off with cloth, use a steel brush for better results

Bonus Tip

  • When in doubt, call the professionals!

SERVPRO of South Pasadena in an expert in Graffiti removal. The SERVPRO franchise has developed special chemical cleaners to aid in the removal of paint that, when used correctly, could lessen the damage to the surface trying to be cleaned. 

Did your building get tagged when you weren't looking? Don't let it be something you stress over and call us at (281)-412-6211. 

The Price of Mold in Texas

7/13/2018 (Permalink)

No certification is needed to remove under 25 sq/ft of mold.

Undeniably one of the scariest things to find in your home is mold. The color green is not just associated with it for its appearance. Most insurance policies will not cover the cost of mold remediation and when it comes down to it the price tag can soar sky high. According to Home Advisor "The national average cost for mold remediation is $2,239, with a typical range between $1,115 and $3,362."

The reason for this hefty cost has to do with how difficult it is to become certified in mold remediation. Meaning not just anyone can do it and those that can jump through hoops to comply with all EPA regulations as well as state law. For the state of Texas, this makes it a real challenge.

A Licensed Remediation Contractor must follow a Mold Remediation Protocol on every Mold Remediation job, no matter how big or how small. Only a Texas Licensed Mold Assessment Consultant can write a Mold Remediation Protocol. This requires time and communication between the two and has been know to last anywhere from a couple days to few weeks.

As inconvenient as all this may seem, every obstacle put in place is there for the protection of the residents and the remediators. If not done correctly you could be left back at square one. In the end all the hassle is worth it, leaving you with a worry free and clean environment. 

Grill Safety Tips

6/19/2018 (Permalink)

According to a 2017 survey by HPBA (hearth, patio and barbecue association) seven in 10 U.S. adults own a grill or smoker.

The smell of BBQ in the air is a Texas trademark that happens near year-round. During the summer there is nothing better than going outside on a nice day with friends and family to grill burgers or in the fall roasting marshmallows over Dad's old foreman. This all providing you do it safely. To make sure you don't burn the steaks, here is a quick guide so you can continue the Texas tradition of making outdoor cuisine. 

The Do’s and Don’ts of grill safety:

Do:

  • Keep your grill at least ten feet away from your house
  • Make sure to keep your grill clean
  • Always check for gas leaks
  • Make sure to keep decorations or anything that may be flammable up away from your grill
  • Turn off your propane tank before turning off your grill 
  • In case of flare-ups, it is a good to keep a spray bottle of water near your grill
  • Always keep a fire hydrant handy

Don't:

  • Never turn your gas on when the lid is shut
  • Do not leave your grill unattended
  • Never use your grill inside your home
  • Do not Grill underneath a tree
  • Be cautious to not wear lose clothing when grilling as it could catch on fire. A 'Kiss the Cook' apron is ideal.

Tip: If you are using a propane tank and there is a leak, once you turn the tank on you will be able to see bubbles forming around the hose.

Basic Weather Alert Definitions

6/18/2018 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier.

It has happened to most of us at some point, you are either playing on your phone or watching television when suddenly you are interrupted by a pop-up followed with a loud, repetitive, beeping noise. The words WEATHER ALERT show up on screen. To some this causes panic and to others the alert is brushed off. But what is the correct response to the weather alerts that so abrasively interrupt your daily activities? The answer lies in the information that comes with the weather alert. Here are some of the most common terms you will see used.

Warning

A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch

A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory

An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.

What Determines the Categories of a Hurricane?

6/15/2018 (Permalink)

Did You Know a Hurricane will always spin Clockwise?

If you turn on the television there is one word that is assured to get your attention, especially if you live along the gulf coast. That word, is Hurricane. But if you are like most Houstonians you will not evacuate upon hearing about a Hurricane in the Gulf unless it has been ranked to at least a Category 3. It is true that Category 3 Hurricanes will cause extensive damage, but that does not mean Category 1 and 2 Hurricanes are any less dangerous. In fact, given certain circumstances, a Category 2 Hurricane can do as much damage as a Category 4. So why do we rank Hurricanes and how? The Saffir-Simpson Hurricane Wind Scale This is the official name of the scale used to categorize hurricane in the Pacific. Developed in 1971, this scale was developed by Herbert Saffir and Robert Simpson. To put it in the simplest terms, it ranks Hurricanes by their top recorded wind speeds. However wind is not the only thing that may cause damage. The amount of rain and the strength of the storm surge are not taken into effect. Hurricane Sandy, a category 3 storm, and Hurricane Wilma, a category 5 storm were both devastating to the regions they hit. Yet Hurricane Sandy caused, cost wise, more devastation coming in at 68.7 billion dollars. This was due to the massive amounts of water Sandy dropped that eventually caused widespread flooding which lingered for days vs Wilma who sped through America and quickly ripped buildings from the ground. The scale is not perfect, it is a general rule of thumb. 

Category 1

Wind speeds of 74-95 mph. Damage to building structures possible, primarily to unanchored older model mobile homes. Damage to poorly constructed signs, shrubbery, and trees. Loose outdoor items become projectiles. Numerous power outages. 

Category 2

Wind speeds of 96-110 mph. Widespread damage from very strong winds. Some roofing material, door, and window damage to buildings. Considerable damage to trees, vegetation, mobile homes, and piers. A number of high rise building glass windows dislodged to become projectiles. Widespread power outages up to several days. 

Category 3

Wind speeds of 111-129 mph. Extensive damage from dangerous winds. Some structural damage to small residences and utility buildings with minor amount of wall failures. Mobile homes destroyed. Many trees uprooted or snapped. Power outages lasting several days or weeks. 

Category 4

Wind speeds of 130-156 mph. Devastating from extremely dangerous winds: Some wall failures with complete house roof structure failures. Extensive damage to doors, windows, and trees. Electricity unavailable for weeks.

Category 5

Wind speeds greater than 156 mph. Catastrophic damage. Complete roof failure on many residences and industrial buildings. Some complete building failures with small buildings blown over or away. Power outages for weeks or months. information accredited too:https://www.weather.gov/ 

How To Survive A Flood

6/15/2018 (Permalink)

An all volunteer group from Louisiana known as "The Cajun Navy" gathered by the hundreds during the aftermath of Hurricane Harvey aid rescue efforts.

After the onset of Hurricane Harvey, many homes both in flood zones and out were trapped underneath the gulf waters. Those in Dickinson who believed to be safe soon found themselves in danger. So what should you do if you get put into that situation?

I Am Trapped By Water! What Now?

Don'ts:

  • Do Not Panic. This is the most common bit of advice. Keeping a cool head will allow you to develop the best plan of action.
  • Do Not try to drive through the water. Trust us on this one, even if you have a heavy duty truck it only takes two feet of water to wash it away.
  • Do Not call 911 if your life is NOT in immediate danger. But DO advise a family member of your current situation.

Do's:

  • Be prepared to get on the roof or up high. If there is no opening, make one. Only do this if the water is just beginning to come into your home.
  • Unplug all electronics and put them up high. If you end up having to swim through the water you will avoid a 'shocking' situation.
  • Move your furniture to someplace higher, if you can. If the water is only coming in a little put blocks underneath the feet of the furniture to give it a little lift.
  • Write all information you need to remember on your arm in case the power goes out or you lose the documents. Ex: Emergency numbers and Social Security (if you don't know it).
  • Be patient. The flood waters will go down, there is not much else you can do until it does.

To monitor the flood gauges near you, we recommend looking at this map

For advice on your chances of flooding, see here.

What are Water Categories?

4/16/2018 (Permalink)

Can you tell the categories of these water samples? Which one would you drink?

The Categories of water refer to the range of contamination. Depending on where the water comes from and what is contained inside it helps our SERVPRO of South Pasadena teams to determine what tools they will need to give you the best clean possible while also protecting themselves.

Category 1: Clean WaterWater that originated from a sanitary source and poses no substantial risk from exposure, inhalation, or ingestion. Examples of this include broken water supply lines; Appliance malfunctions; rainwater and clean tub or sink overflows.

Category 2: Grey Water. Water that contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by human hands. Examples of this includes an overflow of water from a washing machine; toilet overflow with urine but no feces; and punctured water beds.

Category 3: Black Water.Water that is grossly contaminated and pathogenic, toxins, or other harmful agents. Examples of this include sewage; storm or flood waters; and water from the trap of the toilet regardless of contents.

Suffered A Water Damage? What To Do Until Help Arrives!

4/3/2018 (Permalink)

That isn't a well polished floor, that is water from a busted pipe that has been left to drip. Yikes!

Commercial water damage can be especially devastating since more often than not, it affects more than just a single occupant of the building. It can lead to loss of income for businesses, and severe hardship for any employees if they cannot return to work for a period of time. For these reasons, and more, you need a clean-up and restoration company you can trust. SERVPRO of South Pasadena is that company!

There are actions you can take to lessen the damage until our team arrives, thus saving money and time.

WATER DAMAGE FROM CLEAN WATER

DO:

  • Shut off the water source if possible, or contact a qualified party to stop the water.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

 DON’T

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TV’s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If water damage of any nature threatens your business, count on the professionals at SERVPRO of South Pasadena to restore your properties to pre-disaster condition. Commercial water damage can be reversed and we’ll make it "Like it never even happened."

SERVPRO of South Pasadena Website

3/29/2018 (Permalink)

SERVPRO of South Pasadena is available 24/7, Weekends and Holidays included, always on call and ready to serve YOU!

WELCOME!

You have discovered the SERVPRO of South Pasadena website blog! Please note, this franchise is owned and operated by the same team as SERVPRO of Friendswood/Pearland.

Here we will provide you with tips, tricks, and stories to educate you on how to protect you and your home. As well as educate you on what exactly SERVPRO is, what we do, and how we can help you. Check out our About Us Company Profile tab or the Our Employees tab to get to know the men and women who work tirelessly to make your disaster- "Like it never even happened."

Some of the Services we offer are:

  • Fire, Smoke and Soot Restoration
  • Water Removal and Dehumidification 
  • Mold Mitigation and Remediation
  • Storm Response
  • Air Ducts and HVAC Cleaning
  • Biohazard Clean-up
  • and Much More!!!

Ready To Contact SERVPRO of South Pasadena?

Call us Anytime at (281)-412-6211. We are available 24/7 because we know disaster strikes at the most inconvenient time.

To learn more about us visit our Facebook or Twitter

To visit our connected Franchise, SERVPRO of Friendswood/Pearland, CLICK HERE.

ERP- Emergency Ready Program

3/29/2018 (Permalink)

Call us at (281)-412-6211 to schedule your ERP appointment.

In the face of an Emergency do you know what to do at your business? SERVPRO of South Pasadena wants to make sure you are able to say "Yes!". Just schedule an appointment and we will walk through your business with you to develop an Emergency plan. Whether its for a Fire, Flood, Tornado, busted water pipe, or any emergency, we can help you make a plan. Its all placed into a neat little folder for your convince to be accessed at any time. The best part? Its Free!

What's included:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts List
  • Main Utility Information
  • Primary Contact Information
  • Insurance Contact Information
  • A Property Overview
  • Building access Information
  • And tips to keep you and your employees safe.

Download the App

As an extra measure SERVPRO has developed an App that gives you access to your ERP at any time. In this day n' age no one wants to search for papers and in an emergency situation there may not be time to. With the SERVPRO App, your plan is right at your fingertips. It is available via the Apple and Google Play store.

Don't wait until the last minute to develop a plan. Get prepared now with SERVPRO's expert help.

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