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Fire & Water - Cleanup & Restoration

Archived Storm Damage Blog Posts

Immediate Storm Damage Cleanup

1/22/2020 (Permalink)

Storm damage can often have layers of destructive effects that must get addressed immediately to protect as much of your property as possible. Your flooring and carpeting can often be among the most challenging to address. Our SERVPRO of South Pasadena professional technicians can work to begin extraction and drying of damaged areas when we arrive. We work around the clock to prevent unnecessary secondary damage.

Our contents department will be able to determine what items and personal belongings are salvable and if we need to do a pack out to ensure your belongings are safe during the restoration process. With our team of qualified restoration technicians with accreditation's from the Institute of Inspection Cleaning and Restoration Certification (IICRC), we offer focused cleaning, drying, and storage of these items in our climate-controlled facility.

Flooding can be a nightmare in your home or business and the effects only get worse the longer you wait. Give SERVPRO of South Pasadena a call at (713) 472-4162 to make your loss incident “Like it never even happened.”

If a Disaster Strikes, Will You Be Ready?

1/22/2020 (Permalink)

It is important to prepare before a storm or disaster occurs.  Consider the following steps to better prepare for an emergency situation:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans with your family.
  • Assemble or update your emergency supplies.
  • Learn about local hazards in our Pasadena City, and conduct drills to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone. Taking action now helps to protect not only yourself, but also your property.

When a pipe bursts in your home.

12/30/2019 (Permalink)

Frozen burst pipe A burst pipe can cause serious water damage.

Here in Texas we don't have a many freezing nights. When it does happens, outside homes are at risk of burst pipes and all the headaches and water damage they bring. A burst pipe can happen almost anywhere, but usually occurs with pipes that are close to the exterior of your home.

The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. Water in a crawlspace or basement is usually well contained and can be easily dried out. However, when a pipe bursts in the main part of your home, such as a toilet feed or an under-sink supply line, it can create a much bigger mess depending upon how much water has inundated the house.

When a pipe in your home bursts—affecting multiple rooms—travels from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is essential for preventing long-term damage. If you see that water has seeped into the subflooring or the drywall the safest step would be to contact a professional water damage remediation company like SERVPRO of South Pasadena to help remove or restore items that would otherwise be destroyed by mold.

We Will Be There in Your Time of Need

10/25/2019 (Permalink)

A Flooded Hall with Water Damage We Are Faster To Any Disaster!

Storms are often very unpredictable, as well as the damage they may cause in their wake. Here at SERVPRO of South Pasadena we take pride in providing 24/7 emergency services to help. Whether the storm causes water damages from a roof leak or wind-driven rain, our technicians are trained to handle any situation. No matter the disaster, we're here to help you restore your home. We strive to make the process as simple and easy as possible to put your mind at ease. Our crew understands the stress that comes when you experience a disaster. We will be by your side every step of the way. Whether its flooding or a fire caused by a lightning strike, you can count on SERVPRO of South Pasadena to be there for all your needs. 

CALL US TODAY: 713-472-4162

SERVPRO's Top Tips for Hurricane Preparedness

6/10/2019 (Permalink)

Keep a map of the local area containing all updated evacuation routes.

If you live near the coast, you probably cringe at the thought of Hurricane Season. No worries, your friends at SERVPRO® of South Pasadena are here with some helpful tips to keep your family and home prepared!

10 Tips for Hurricane Preparedness:

  1. Build or buy a disaster supply kit. Your kit should contain water (Rule of Thumb: 2 gallons per person, per day for at least 3-4 days), at least a 3 day supply of non-perishable foods, a can-opener, a first aid kit, flashlights/candles, crank radio, flare guns or whistles to signal for help, extra clothes, cash, a local map, and any specialty items for infants, elderly, or disabled family members.
  2. Create an evacuation plan. If your family is not together at the time of the emergency, where is a safe, accessible area for everyone to meet? Where will you go? What do you need to bring with you? What is the best route to avoid traffic? Make sure all family members are aware of your evacuation plan and assign tasks to each family member to help get your family out of harm's way as quickly as possible.
  3. Fill your bathtubs with water. This water can be used to flush toilets, cleaning and washing. Keep a bucket or other large container for scooping the water you need.
  4. Make a list of emergency contacts. This would include your family physician, insurance agent, key family members, and of course, your friendly neighborhood SERVPRO®!
  5. If you do not plan on evacuating, board your windows and other openings with plywood. This provides protection in the instance your window is broken during the storm and from any flying debris.
  6. Place sandbags in any areas you would like to prevent water intrusion. Your home’s garage is the most vulnerable area against wind and water. Placing sandbags at your garage doors and any other vulnerable areas will help keep the damage at a minimum.
  7. Secure any outdoor furniture or toys that could get blown around or float away. If you have a pool, you can toss any water-friendly toys or patio furniture into the pool. Once the items are under water in the pool, they won’t be able to float out or blow away. This practice is commonly used by hotels to prevent their pool-side furniture from being lost in the storm. If you do not have a pool, move the outdoors items into the garage or under a tarp that is anchored to a secure spot.
  8.  Turn your refrigerator and freezer on the coldest setting. This should help keep the food cold during a power outage. Should your power go out, avoid opening the refrigerator if you can. If you must open it- open it quickly, grab what you need, and close it immediately.
  9. Place valuables or items that can easily be ruined by water into containers and on higher ground. Remove anything from the floor, bottom cabinets/shelves, and furniture that could get ruined by the flood waters and stack them on something off the ground, such as a bed or table.
  10. Know who you need to call in the instance you’ve had a loss at your property and need to make a claim. Keep your insurance agent and adjuster information stored or written down in your disaster kit. Calling your agent or adjuster’s direct line VS and 1-800 number can lead to a quicker response.

For help with storm damage, call the office team with SERVPRO® South Pasadena at (713) 472-4162, or visit out website: https://www.SERVPROsouthpasadena.com/

Facts About Hurricane Harvey

2/28/2019 (Permalink)

Have Storm or Flood Damage? Call Us Today (713) 472-4162

Hurricane Harvey

Category 4

August 17- September 2, 2017

  • 82 confirmed deaths
  • Harvey was the first major hurricane to hit the US since Wilma (2005)
  • Was the first Category 4 Hurricane in Texas since Carla (1961)
  • Over 200,000 homes were damaged or destroyed
  • 738,000 people registered with FEMA
  • More than $378 million dollars have been paid out
  • The Hurricane caused $125 billion in damage
  • The first point of landfall was August 25 in south-central Texas
  • Only 20% of homes hit had flood insurance, leaving the other 80% left without coverage
  • Some areas were recorded getting up to 51 inches of rain
  • The highest wind speed recorded was 134 mph
  • Texans Football Player J.J Watt raised a staggering $37 million in relief funds for Harvey

Have Storm or Flood Damage?
Call Us Today (713) 472-4162

Facts and information credited to:

Amadeo, Kimberly. “Hurricane Harvey Shows How Climate Change Can Impact the Economy.” The Balancewww.thebalance.com/hurricane-harvey-facts-damage-costs-4150087.

“Hurricane Harvey Aftermath.” Www.cnn.comwww.cnn.com/specials/us/hurricane-harvey.

“Hurricane Harvey: Facts, FAQs, and How to Help.” World Vision, 11 Dec. 2017, www.worldvision.org/disaster-relief-news-stories/hurricane-harvey-facts

Hurricane Harvey Final Facts

1/29/2019 (Permalink)

The 'Be Someone' graffiti is one of the most memorable landmarks of Houston. It sits above I-45 near downtown.

Hurricane Harvey

Category 4

August 17- September 2, 2017

  • 82 confirmed deaths
  • Harvey was the first major hurricane to hit the US since Wilma (2005)
  • Was the first Category 4 Hurricane in Texas since Carla (1961)
  • Over 200,000 homes were damaged or destroyed
  • 738,000 people registered with FEMA
  • More than $378 million dollars have been paid out
  • The Hurricane caused $125 billion in damage
  • The first point of landfall was August 25 in south-central Texas
  • Only 20% of homes hit had flood insurance, leaving the other 80% left without coverage
  • Some areas were recorded getting up to 51 inches of rain
  • The highest wind speed recorded was 134 mph
  • Texans Football Player J.J Watt raised a staggering $37 million in relief funds for Harvey

Facts and information credited to:

Amadeo, Kimberly. “Hurricane Harvey Shows How Climate Change Can Impact the Economy.” The Balancewww.thebalance.com/hurricane-harvey-facts-damage-costs-4150087.

“Hurricane Harvey Aftermath.” Www.cnn.comwww.cnn.com/specials/us/hurricane-harvey.

“Hurricane Harvey: Facts, FAQs, and How to Help.” World Vision, 11 Dec. 2017, www.worldvision.org/disaster-relief-news-stories/hurricane-harvey-facts


1/29/2019 (Permalink)

This is a chart providing a quick look at the timeline of a STORM response

What Is STORM? 

A controlled response managed by one or more SERVPRO® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

How Does It Affect You?

The Storm Response Program maximizes production volume as a result of weather and catastrophic events. Through the four Franchise owned Storm Teams the program is capable of scaling to manage catastrophic events from a local microburst that provides only a few opportunities serviced by regional Franchises, up to large hurricanes that provide thousands of opportunities and require hundreds of crews.

How Do We Do It?

  1. Promote and Plan
  2. Monitor the Potential Event
  3. Activate the Event
  4. Execute the Event
  5. Exit the Event
  6. Post Event

Hurricane Preparedness

12/26/2018 (Permalink)

Are you ready?

Hurricane Season starts June 1st, get prepared now!

Living in or near a coastal county, you’re most likely already accustomed to stalking the weather channel during Hurricane Season. The more you can prepare ahead of time, the less frustration you’ll have in the event a hurricane threatens the Gulf Coast. And, you will thank yourself later, I promise.

Follow these 4 Steps for successful Hurricane Preparedness.

  • Start putting together a disaster supply kit now. Getting a jump on this will help prevent a last-minute run to the store only to find empty shelves, and you can save yourself from incurring the expense all at once. Get a medium-sized plastic, sealable container to keep everything dry and together. Include a flashlight (or few), extra batteries, cash, first aid supplies, water, portable chargers (fully charged), an extra pair of contacts (if needed) and copies of your critical information if you need to evacuate. 
  • Create an evacuation plan. In the event your area is ordered to evacuate, having a plan in place will save you a lot of stress. Know the local hurricane route(s) and have a plan for where to stay. Make sure your plan includes supplies you may need while you’re traveling. Traffic on hurricane evacuation routes can seriously delay normal travel times, so be sure to have plenty of snacks and drinks for the kiddos and pets. Also, consider packing a small “entertainment box” in advance for each child, stuffed with their favorite (quiet) activities. Including something new, such as a travel game or new movie can help curb boredom. You’ll want to keep them as entertained as possible. You might also want to throw a roll or two of toilet paper in your disaster supply kit (trust me on this one). An extra gas can (full, of course) won’t hurt either. 
  • Stock up on supplies. If you are not in an area that is advised to evacuate and you plan to weather the storm in place, be sure you have adequate supplies. Make sure your portable generator is working, and you have plenty of gas on-hand. You may lose power and water for several days and you may not be able to leave due to flooding. Have a one-week supply of non-perishable food and water for each person. Don’t forget to get those prescriptions filled, also. If you have infants, stock up on diapers, wipes, and formula.
  • Prepare your home. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds. Secure loose rain gutters and clear them of debris. Also, bring in any outdoor furniture or toys that could get tossed around, damaging your, or even your neighbor’s, home. Turn your refrigerator and freezer to their coldest settings and use a cooler when possible to keep food cold during a power outage. Fill your bathtub(s) with water for use in flushing toilets, especially crucial for those who have septic systems when the power goes out.

If your home suffers storm damage during Hurricane Season, count on the professionals at SERVPRO of S. Pasadena to restore your property to pre-disaster condition. "Like it never even happened." Please call Kimberly at 281-520-8197 any time of the day or night for assistance.

Hurricane Michael in Panama City Florida

11/20/2018 (Permalink)

Heading to meet with a customer after the storm.

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO Franchise Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

There is no job too big or too small for SERVPRO of South Pasadena. The storm hit and caused a tremendous amount of wind and water damage. After getting the news, we loaded up and headed to the heavily affected areas in Florida. Over the course of our stay, we were able to help several families who were in desperate need of our help. Whenever you are in need, we will always be there. You can give us a call (281)-412-6211. 

Pretend a Storm is Coming Now

10/18/2018 (Permalink)

Preparation is the best protection against the dangers of a hurricane.

Don’t wait until you hear a hurricane, tornado or thunderstorm of the century is coming. There are plenty of storm preparation checklists and common-sense advice out there for storm preparation. Take care of the things you can now, so you don’t have to be scrambling at the last minute.

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO South Pasadena Professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

If you have questions, give our office a call and we will be glad to help.


Be Financially Prepared

10/18/2018 (Permalink)

How Do I Buy Flood Insurance?

Please make sure you have adequate insurance coverage, especially if you live in a storm-prone geographic area. You might also consider creating an emergency fund, which is always a good practice generally, but it’s especially important to have extra resources on hand in the event of a natural disaster. You never know when you will have to evacuate and travel and leave your home. 

Start making an emergency plan with your family, friends and household by discussing the types of disasters that could strike and what to do at different times of the day. Discuss how to prepare and respond to emergencies that are most likely to happen where you live, learn, work, and play. Keep your emergency plan as simple as possible and use places that are very familiar and hard to forget. Identify responsibilities for each member of your household and plan to work together as a team. SERVPRO of South Pasadena is here to help. Give us a call 281-412-6211.

Storm-Proof Your Home

10/17/2018 (Permalink)

Creating the right barrier can protect your home even in extreme situations like the one above. This personal dam could set you back $10,000!

So a Tropical Depression has made its way into the Gulf of Mexico. Chances are, you are not going to evacuate. Most Houstonians will choose to ride out a storm as long as it is classified below a Hurricane. Even then a category 1 Hurricane doesn't spark enough fear to cause mass evacuations. If you do plan on riding out the storm here is a checklist you should perform to protect your property before hunkering down.

Property Checklist

  • Visual Inspection of your roof. Make sure there are no holes and places where water will enter your home.
  • Nail sheets of plywood over every window to protect it from flying debris. 
  • Trim any loose branches nearby.
  • Bring any potted plants or loose objects inside lest they come flying through your window!
  • Call your insurance company to make sure you are covered in case you do suffer storm damage. SERVPRO of South Pasadena recommends you do this before Hurricane seasons starts, as it usually takes a few months for your policy to go into effect.
  • Do a video walkthrough of your home. This has become more popular in recent years with the surge of technology and it is a fantastic way to keep a record of your personal contents for the insurance companies.
  • Lock down your Garage door. If your garage gives way your entire house instantly becomes at high risk for wind or water damage. 
  • Line all exterior doors to keep rising water from entering your home.

Do you have any other tips for protecting your home during a storm? Message us on Facebook!

Is Houston a Flood Zone?

10/17/2018 (Permalink)

This picture shows how deep floodwaters got along the Sam Houston Tollway. No wonder people were able to drive boats through the tollbooths!

After Hurricane Harvey, thousands of people were sent into a financial panic. Most people did not have flood insurance because their house was not located in what is considered a flood zone. Thanks to FEMA, the Federal Emergency Management Agency, many of these families were able to begin the recovery process. But what now? What does this once every hundred years storm mean for your insurance? You will be surprised. 

New Flood Zones

Did the Harvey floodwaters cause over $5,000 in damage to your home? If they did, congratulations, you are now in what is considered to be a flood zone. Even if you have never flooded before this one event was all the insurance companies needed to raise their rates for flood insurance in your area. While it is possible and likely Houston will never experience another Harvey, we can not predict how the rivers and flood zones will change. Hence, causing the caution for all the rise in insurance.

Do You Need Flood Insurance?

There is no easy answer to that question. If you are in a flood zone, many communities will require you to have it. Here at SERVPRO of South Pasadena, we say "You can never have too much insurance. Better safe than sorry." Our recommendation is if you are along the coast or in a flood zone including those formulated after Harvey, purchase flood insurance. If you are outside of a flood zone speak with your agent to calculate the risk and consider putting together an emergency storm fund. If you do deny to purchase flood insurance your agent will need to receive it in writing. Ultimately, the decision is yours.

Either way, SERVPRO of South Pasadena will be ready to take care of you when the next storm hits; And if you do have insurance we are on their vendor list. All you have to do is request us and we will come to take care of you. Experienced a catastrophic weather event? Call us at 281-412-6211.

Birth of a Hurricane

9/7/2018 (Permalink)

To be classified as a Hurricane the storm must sustain an average wind speed of 74mph.

Given the right conditions, a small storm can quickly grow into a hurricane. All it takes is water above 79°F, The meeting of a low and high-pressure system, and no land to impede the process.

The Majority of Hurricanes begin as small thunderstorms near the west coast of Africa. As they continue to move westward into the Atlantic, warm moisture is picked up and fuels the growing storm. Over time, the small thunderstorms will merge together to become one large mass. 

Earths rotation causes these growing storms to rotate counterclockwise, known as The Coriolis Effect. To get this spin the storm will also need to have a high-pressure system on top and a low-pressure system on the bottom. This is similar to how a tornado forms. 

Both Tornadoes and Hurricanes share many similar traits such as an eye and an eyewall. The eye, the center of the storm, is typically clear of any rain or clouds. This is because it is the strongest point where the high pressure and low-pressure systems move between one another. The cool air is warmed by the sun, rises, cools in the high atmosphere, falls, and the cycle starts over once again. Structurally speaking, a Tornado is a compact mini-Hurricane. 

Once the Hurricane makes landfall, it unleashes all the energy it had been storing from the open ocean. Without its fuel source, it will continue to weaken back into a small cluster of thunderstorms and eventually dissipate altogether. 

To learn more about how hurricanes form you can click this link.

Basic Weather Alert Definitions

6/18/2018 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier.

It has happened to most of us at some point, you are either playing on your phone or watching television when suddenly you are interrupted by a pop-up followed with a loud, repetitive, beeping noise. The words WEATHER ALERT show up on screen. To some this causes panic and to others the alert is brushed off. But what is the correct response to the weather alerts that so abrasively interrupt your daily activities? The answer lies in the information that comes with the weather alert. Here are some of the most common terms you will see used.


A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.


A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.


An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.

What Determines the Categories of a Hurricane?

6/15/2018 (Permalink)

Did You Know a Hurricane will always spin Clockwise?

If you turn on the television there is one word that is assured to get your attention, especially if you live along the gulf coast. That word, is Hurricane. But if you are like most Houstonians you will not evacuate upon hearing about a Hurricane in the Gulf unless it has been ranked to at least a Category 3. It is true that Category 3 Hurricanes will cause extensive damage, but that does not mean Category 1 and 2 Hurricanes are any less dangerous. In fact, given certain circumstances, a Category 2 Hurricane can do as much damage as a Category 4. So why do we rank Hurricanes and how? The Saffir-Simpson Hurricane Wind Scale This is the official name of the scale used to categorize hurricane in the Pacific. Developed in 1971, this scale was developed by Herbert Saffir and Robert Simpson. To put it in the simplest terms, it ranks Hurricanes by their top recorded wind speeds. However wind is not the only thing that may cause damage. The amount of rain and the strength of the storm surge are not taken into effect. Hurricane Sandy, a category 3 storm, and Hurricane Wilma, a category 5 storm were both devastating to the regions they hit. Yet Hurricane Sandy caused, cost wise, more devastation coming in at 68.7 billion dollars. This was due to the massive amounts of water Sandy dropped that eventually caused widespread flooding which lingered for days vs Wilma who sped through America and quickly ripped buildings from the ground. The scale is not perfect, it is a general rule of thumb. 

Category 1

Wind speeds of 74-95 mph. Damage to building structures possible, primarily to unanchored older model mobile homes. Damage to poorly constructed signs, shrubbery, and trees. Loose outdoor items become projectiles. Numerous power outages. 

Category 2

Wind speeds of 96-110 mph. Widespread damage from very strong winds. Some roofing material, door, and window damage to buildings. Considerable damage to trees, vegetation, mobile homes, and piers. A number of high rise building glass windows dislodged to become projectiles. Widespread power outages up to several days. 

Category 3

Wind speeds of 111-129 mph. Extensive damage from dangerous winds. Some structural damage to small residences and utility buildings with minor amount of wall failures. Mobile homes destroyed. Many trees uprooted or snapped. Power outages lasting several days or weeks. 

Category 4

Wind speeds of 130-156 mph. Devastating from extremely dangerous winds: Some wall failures with complete house roof structure failures. Extensive damage to doors, windows, and trees. Electricity unavailable for weeks.

Category 5

Wind speeds greater than 156 mph. Catastrophic damage. Complete roof failure on many residences and industrial buildings. Some complete building failures with small buildings blown over or away. Power outages for weeks or months. information accredited too:https://www.weather.gov/ 

How To Survive A Flood

6/15/2018 (Permalink)

An all volunteer group from Louisiana known as "The Cajun Navy" gathered by the hundreds during the aftermath of Hurricane Harvey aid rescue efforts.

After the onset of Hurricane Harvey, many homes both in flood zones and out were trapped underneath the gulf waters. Those in Dickinson who believed to be safe soon found themselves in danger. So what should you do if you get put into that situation?

I Am Trapped By Water! What Now?


  • Do Not Panic. This is the most common bit of advice. Keeping a cool head will allow you to develop the best plan of action.
  • Do Not try to drive through the water. Trust us on this one, even if you have a heavy duty truck it only takes two feet of water to wash it away.
  • Do Not call 911 if your life is NOT in immediate danger. But DO advise a family member of your current situation.


  • Be prepared to get on the roof or up high. If there is no opening, make one. Only do this if the water is just beginning to come into your home.
  • Unplug all electronics and put them up high. If you end up having to swim through the water you will avoid a 'shocking' situation.
  • Move your furniture to someplace higher, if you can. If the water is only coming in a little put blocks underneath the feet of the furniture to give it a little lift.
  • Write all information you need to remember on your arm in case the power goes out or you lose the documents. Ex: Emergency numbers and Social Security (if you don't know it).
  • Be patient. The flood waters will go down, there is not much else you can do until it does.

To monitor the flood gauges near you, we recommend looking at this map

For advice on your chances of flooding, see here.