Suffer a NASTY Water Damage?

6/25/2019 (Permalink)

Handling contaminated material can be hazardous. Our trained technicians have all the right protective gear to handle contaminated items safely.

Category 3 Water

As if having water damage to your home isn't bad enough, what happens when the damage involves category 3 water? 

Category 3 water, or black water, is water that is contaminated and possibly contains toxins, bacteria, or other harmful agents. This would include water from a sewer system, flood waters, or water that has sat longer for 3 days without proper cleaning and drying.

Faster to Your Disaster

When dealing with category 3 water, it is recommended to have the water and area cleaned and restored as quickly as possible. Every porous surface serves as a food source and breeding ground for pathogens and fungus, making it very easy for the contaminants to spread quickly throughout your home. 

SERVPRO of South Pasadena offers 24/7 service from our trained professionals in the case you have damage to your home that can't wait! 

What Should You Do Until Help Arrives?

Most homeowners are anxious to get the process of restoration started and often volunteer any work they can do to help the technicians. However, when dealing with black water, we suggest you not do ANYTHING.

While moving out soiled materials or placing fans in the wet areas seem like helpful gestures, you could actually be spreading pathogens and bacteria to other parts of the home that may not have been affected otherwise. It is safest to determine if you are able to remain living in the home and only grab personal belongings that you would like to take with you or move to a safe location. Our technicians arrive fully prepared to move furniture and perform any demolition necessary. 

For more information on black water clean ups, click here.

If you have suffered a water damage, including a class 3 water damage such as a sewer back up, toilet overflow, or flooding, call your local SERVPRO® of South Pasadena to speak with a friendly member of our office staff: 713-472-4162. Or visit our website: www.SERVPROsouthpasadena.com