Our SERVPRO family! SERVPRO of Pasadena understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Pasadena specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.
WRT - Water Damage Restoration Technician
CDS - Commercial Drying Specialist
FSRT - Fire & Smoke Damage Restoration Technician
UFT - Upholstery & Fabric Cleaning Technician
ASD - Applied Structural Drying Technician
ECTP - Employee Certification Training Program
IICRC Certified Firm
CCT - Carpet Cleaning Technician
OSHA - 10-hour General and/or Construction Industry Training Program
Association of Chief Operating Engineers
Pearland Chamber of Commerce
Hotel Engineers Association
Purchasing Cooperative of America
Pasadena Chamber of Commerce
Minority Owned Business
Humberto (Beto) has been with SERVPRO for 2 years as a Production Tech. He is IICRC, Furniture Moving, and Waste Disposal Certified. He is also a Marine Corps Veteran and father of 3 children.
Victor is a Production Tech here at SERVPRO. He has been trained extensively and is Carpet Cleaning, Duct Cleaning, EC, MB, MO, PI, PO, Tile Cleaning, Upholstery Cleaning, and Water Mitigation Certified.
Jose is a Production Technician that has been with SERVPRO for 4 years. He specializes in water damages, carpet cleaning, and biohazard. Jose also monitors all equipment we use on site.
Jonathan has the important role as Production Coordinator. He has 4 years of extensive training and is WRT, ASD, CDS, and IR Level 2 certified. He helps out with producing estimates for our services
Gabriel has been a part of our tech team for 2 years. He is also IICRC certified and always willing to offer a helping hand. He's great with customers and loves to help.
Matthew Miller is one of our Crew Chiefs. He has been with SERVPRO for 2 years. He is head of our production and safety crew. He is also WRT and ASD Certified. He is also currently enrolled at Univerisity of Houston majoring in Supply Chain and Logistics. Matt is always resourceful and always puts a smile on everyone's face.
Daniel is a Crew Chief at SERVPRO. He has been with SERVPRO for about 5 months. He is very dedicated to providing the best experience possible for our customers. Daniel is also WRT, ASD, First Aid, and CPR certified. If you need anything done, he is your go-to guy!
General Manager. Richard has been with SERVPRO 19 years. The best way to describe Richard is the Jack-Of-All-Trades for our SERVPRO home. He acts an an Estimator, Planner, and isn't afraid to get his hands dirty.
Richard has certifications in IICRC, and specializes in Water Restoration, Carpet Cleaning, Upholstery and Fabric Cleaning, and Applied Structure Drying.
When Richard has isn't busy working, he enjoys collecting Volkswagons and helping out in the community with fundraisers and charities.
Marketing and Sales Representative- Stacy manages and maintains SERVPRO of South Pasadena Online presence. This includes our Website, Facebook, Twitter, Linkedin, and YouTube account. She also organizes many of the SERVPRO of Pasadena events. Her role involves meeting with many insurance agents and adjusters to spread the good message of SERVPRO.
Kimberly is the Sales & Marketing Manager for SERVPRO of South Pasadena. She graduated from Texas State University with a Bachelor of Fine Arts degree and Lamar University with a Masters degree in Education, School Counseling. She is OSHA certified, HIPPA, Aseptic Technique, and IICRC certified.
She also serves on the Board of the Association of Chief Operating Engineers as Marketing Director and Events Coordinator. Kimberly is a member of the Hotel Engineers Association and a member of the Pearland Chamber of Commerce. She and her husband, Warren, love to travel and show their three children the world.
Crew Chief- Josue has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Biohazard Technician and Carpet Cleaning Technician.
He loves helping people through difficult situations and making a difference each and every day.
He is comfortable working hard in challenging situations, meeting new people, and is self-motivated.
Josue is proactive, trustworthy, truly enjoys providing superior service, and loves taking ownership of his responsibilities.
Some of his Responsibilities include:
Provide excellent customer service.
Perform on-site cleaning and restoration services in structures damaged by water and fire.
Leaves jobsite with a clean and orderly appearance.
Follows production expertise: services, cleaning products, and equipment.
Alfonso Visbal is the Construction Project Manager of SERVPRO of Pasadena. He has great listening skills and customer service. Alfonso Visbal has a strong worth ethic and is known around our office for his attention to detail.
Job File Coordinator
Amber is the newest member of our office team! With over 10 years of experience in customer service, she looks forward to coming in every day and providing our customers with the information and resources they need to have a great SERVPRO® experience. When Amber isn't in the office assisting customers, she enjoys spending time with her son and family.
Welcome, Tomi! Tomi is our construction coordinator. Her role involves assisting our customers seeking repairs or improvements to their homes! She has many years of customer service experience and it always ready to assist! Have some home improvements on your honey-do list? Give Tomi a call!