What our Customers say...


Kimberly Robb was great! 

I couldn't ask for a better instructor, Kimberly is an amazing teacher. 

Awesome teacher, love these classes. Kimberly and SERVPRO are awesome.  Learned a lot today. 

Excellent job of delivering Ethics course. Kimberly kept the class engaged. 

Kimberly always does a great job. I love her passion and she makes learning fun. I will be back and I will tell others. 

Excellent Service and fair pricing 

Kimberly is an excellent instructor, I really enjoyed the CE class.

I attended CE training class hosted by Kimberly Robb with SERVPRO. It was on Ethics and I really enjoyed the class. She is very passionate about her role. I learned a lot about SERVPRO. Kimberly is an awesome instructor and I will let others know about CE classes for next year.

  1. Please describe why you chose us.  Response:   After our water damage, my homeowner's policy recommended SERVPRO as one of it's preferred providers.
  2. Please rate the overall quality and value of your finished project. Response:   4.5  Comments: I could not be happier. The work was seamless.
  3. What did you enjoy the most about working with us on the project?  Response:   Communication, communication, communication
  4. How would you describe your overall experience working with us?  Response:   Fabulous. SERVPRO brought closure to our water entry nightmare
  5. Please rate how likely you are to recommend us to your friends and family.  Response:   5.0  Comments: I already have sung praises to others.

SERVPRO gets the job done.

Thank you SERVPRO for making this so easy.

I know it's going to be a long recovery but we will get through it. SERVPRO reassured us everything is going to be okay and its possible we can return home in a little over a month.

SERVPRO took care of me in my time of need. I am grateful.

SERVPRO took excellent care of my home.

It took us forever to get back on our feet. But it wasn't until we called SERVPRO we finally started making progress. 

I never knew SERVPRO had such a wide variety of services. They are my one stop shop for all my properties.

The on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job.  They did a great job! "

Everyone was professional and very friendly. They were very careful and concerned not to damage anything- which was very important to us. "

The bathroom backed up and made our whole lab reek. Thank you SERVPRO for getting us back to a sanitary state so quickly! It was bad."

The guys did a great job in cleaning my office. Everyone noticed the office had a clean aroma!"

They are very easy to work with. Lots of fast and friendly people."

SERVPRO was very thorough. I was worried they would miss something and the mold would only get worse. I don't think I have ever been so stressed out. They got it right the first time and saved me a ton of time and money. Thank you!"

I got home from vacation to a flooded house and called SERVPRO of South Pasadena. From the initial point of contact, their team was on it! They not only isolated the core issue, but did a thorough job of inspecting other areas of the home that might be damaged. I truly felt as though they were working for me and were there to get me through this bad situation with as little pain as possible."

I give solid 10's on everything [SERVPRO of South Pasadena] did." 

SERVPRO does not hesitate to come when I call them. It is reassuring to know once I make that call the job will be done."

Our [Insurance] Policy covered the accident we had in the bathroom. I am so glad they brought in SERVPRO. Everyone was helpful and got us through this mess."

Who knew it would freeze in Texas? The last thing I expected was my pipes to burst. I am happy you are prepared for every weather event even if its not common to our area. I would gladly use you again.

I never thought we would get rid of that musty smell after Hurricane Harvey. Thanks SERVPRO of South Pasadena!"

I would highly recommend this SERVPRO to anyone if you need them. "

Everyone seemed like they knew what they were doing. It all went well. I am just happy to have my house back. "

Everything looks so good, you can hardly even tell there was a ever a fire here. "